Assists in the management of contractor team activities in support of a Government information technology program. Helps to coordinate multiple project efforts, and coordinates with project managers, technical and administrative staff. Assists in the assignment and review of work performed by the contractor program team.

Directs the management of contractor team activities in support of small to moderate sized Government information technology programs, including telecommunications and automation programs. Establishes an efficient system for the management of tasks and ensures that the staff has the resources to accomplish its contractual tasks; resolves problems and issues related to technical, scheduling, and budget performance, resource allocation and related matters. Coordinates multiple project efforts, and is responsible for assigning and reviewing the work performed by the contractor’s project managers, technical and administrative staff.

Directs the management of contractor team activities in support of large-scale Government information technology programs, including telecommunications and automation programs. Establishes an efficient system for the management of tasks and ensures that the staff has the resources to accomplish its contractual tasks; resolves problems and issues related to technical, scheduling, and budget performance, resource allocation and related matters. Coordinates multiple project efforts, and is responsible for assigning and reviewing the work performed by the contractor’s project managers, technical and administrative staff.

Directs the management of contractor team activities in support of small to moderate sized Government information technology projects, including telecommunications and automation projects. Follows established systems for the management of tasks and ensures that the staff has the resources to accomplish the project; resolves problems and issues related to technical, scheduling, and budget performance, resource allocation and related matters. Is responsible for assigning and reviewing the work performed by the contractor’s project managers, technical and administrative staff.

Directs the management of contractor team activities in support of large-scale Government information technology projects, including telecommunications and automation projects. Follows established systems for the management of tasks and ensures that the staff has the resources to accomplish the project; resolves problems and issues related to technical, scheduling, and budget performance, resource allocation and related matters. Is responsible for assigning and reviewing the work performed by the contractor’s project managers, technical and administrative staff.

Manages contractor activities in support of the operation of a small to moderate sized Government information technology system, such as a telecommunications or automation system. Directs contractor colleagues, including technical and administrative staff. Is responsible for the system operation, monitoring and control performed by the contractor.

Manages contractor activities in support of the operation of a large-scale Government information technology system, such as a telecommunications or automation system. Directs contractor colleagues, including technical and administrative staff. Is responsible for the system operation, monitoring and control performed by the contractor.

Supports the management of information technology projects. Analyzes systems and operating procedures, and suggests or implements improvements. Monitors and documents project performance and status. Plans and tracks staff-power and resource utilization. Develops and manages project budgets. Applies office technologies such as project management software, spreadsheets, and data base managers.

Supports the management of complex information technology projects. Analyzes systems and operating procedures, and independently implement improvements. Monitors and documents project performance and status. Plans and tracks staff-power and resource utilization. Develops and manages project budgets. Applies office technologies such as project management software, spreadsheets, and data base managers. Often directs or coordinates the efforts of other contractor management analysts.

Produces and edits a variety of technical documents, including reports, manuals, specifications, brochures, newsletters, electronic mail bulletin boards, and other technical and administrative publications. Collects relevant technical information for the assigned document, organizes the material, and prepares and publishes the document. Incorporates graphics and illustrations as necessary.

Produces and edits a variety of technical documents, including reports, manuals, specifications, brochures, newsletters, electronic mail bulletin boards, and other technical and administrative publications. Collects relevant technical information for the assigned document, organizes the material, and prepares and publishes the document. Conceives and incorporates graphics and illustrations as necessary. Reviews published documents produced by other technical writers/editors for clarity, accuracy and currency, and recommends changes as appropriate. May direct or coordinate the efforts of other technical editors.

Helps to provide administrative support for an information technology project team. Assists in collecting and maintaining information concerning project staffing and resources, and responds to requests for program information. Supports the preparation of forms, requisitions and reports. Helps to maintain the office library and its record-keeping systems. Provides general office support.

Provides administrative support for an information technology project team. Maintains information concerning project staffing and resources, and provides program information upon request. Processes forms, requisitions and reports. Maintains the office library and its record-keeping systems. Provides general office support. May manage the efforts of secretaries and other clerical personnel.

Provides administrative support for a large information technology project team. Maintains information concerning project staffing and resources, and provides program information upon request. Processes forms, requisitions and reports. Performs and documents special management studies. Manages the office library and its record-keeping systems. Oversees general office support. Usually manages the efforts of other administrative assistants, secretaries or other clerical personnel.

Assists in performing traditional administrative duties including filing, handling telephone calls, operating office automation equipment, and other appropriate duties. Supports the project team by assisting in routine word processing, typing, documentation development, proofing and editing, and preparation of presentations and briefing materials (including charts, slides, viewgraphs, videocassettes and other graphics).

Independently performs traditional administrative duties including filing, handling telephone calls, operating office automation equipment, and other appropriate duties. Supports the project team with word processing, typing, documentation development, proofing and editing, and preparation of presentations and briefing materials (including charts, slides, viewgraphs, videocassettes and other graphics).

Independently manages traditional administrative duties including filing, handling telephone calls, operating office automation equipment, and other appropriate duties. Supports the project team with word processing, typing, documentation development, proofing and editing, and preparation of presentations and briefing materials (including charts, slides, viewgraphs, videocassettes and other graphics). May provide leadership, direction or training to other secretaries.

Assists more senior systems engineers in strategic planning, requirements analysis and documentation, systems engineering, specification and review of information technology system interfaces, program/project engineering planning and special engineering projects. Helps in the planning and accomplishment of systems engineering tasks involving computer or comparable automation systems; performs technical analysis and other duties related to information technology system implementation, operation and maintenance.

Minimum of fifteen years of directly related professional experience, including at least ten years of systems engineering experience, which is relevant to the systems and services of the customer agency. For example, a systems engineer supporting a FAA project will have at least ten years of experience with the National Airspace System (NAS). Possesses a broad understanding of the Federal IT environment, including the systems, services and organizations that support an agency’s information technologies.

Responsible for strategic planning, requirements analysis and documentation, systems engineering, specification and review of information technology system interfaces, program/project engineering planning and special engineering projects. Plans and accomplishes systems engineering tasks involving computer or comparable automation systems; performs technical analysis and other duties related to information technology system implementation, operation and maintenance.

Provides expert advice and consultation for especially difficult challenges in strategic planning, requirements analysis and documentation, systems engineering, specification and review of information technology system interfaces, program/project engineering planning and special engineering efforts. Provides counsel and leadership for other engineers. Plans and accomplishes especially difficult and complex information technology engineering tasks involving computer or comparable automation systems; performs technical analysis and other duties related to information technology system implementation, operation and maintenance.

Assists more senior telecommunications engineers in network planning, telecommunications engineering, telecommunications analyses, program/project engineering planning and special engineering projects. Helps in the planning and accomplishment of tasks involving telecommunications circuits and networks or comparable systems; work on technical analyses and other duties related to telecommunications or major system implementation.

Responsible for network planning, telecommunications engineering, telecommunications analyses, program/project engineering planning and special engineering projects. Plans and accomplishes tasks involving telecommunications circuits and networks or comparable systems; performs technical analysis and other duties related to telecommunications or major system implementation.

Minimum of twenty years of directly related professional experience, including at least fifteen years of telecommunications engineering experience, which is relevant to the systems and services of the customer agency. For example, a senior telecommunications engineer supporting a FAA project will have at least fifteen years of experience with the National Airspace System (NAS). Possesses a broad understanding of the Federal IT environment, including the systems, services and organizations that support an agency’s information technologies.

Responsible for network planning, telecommunications engineering, telecommunications analyses, program/project engineering planning and special engineering efforts associated with large and complex telecommunications projects. Frequently coordinates or directs the work of other telecommunications engineers. Plans and accomplishes complex tasks involving telecommunications circuits and networks or comparable systems; performs technical analysis and other duties related to telecommunications or major system implementation.

Minimum of three years of directly related professional experience, including at least one year of experience supporting telecommunications programs.

Assists other telecommunications specialists and telecommunications engineers in supporting telecommunications projects for the acquisition, implementation, operation and maintenance of customer telecommunications networks and systems. Prepares draft telecommunications service requests, prepares implementation schedules based on vendor coordination, diagrams network architectures, and inserts project information into relevant databases.

Provides program/project management support for the acquisition, implementation, operation and maintenance of customer telecommunications networks and systems. Provides program documentation development and resource planning. Assists in the development of project requirements, issues telecommunications service requests, documents network configurations, prepares implementation schedules, and monitors and tracks work in progress.

Minimum of two years of directly related professional experience, including at least one year of experience in computer systems analysis.

Assists in the analysis and documentation of automation system requirements. Helps to configure and develop computer hardware and software systems to satisfy functional needs, including human factors and system performance considerations. Supports the adaptation, integration and application of commercial software applications and helps to develop custom software in a variety of programming languages as necessary. Incorporates Internet functionality when appropriate. Assists in the installation, testing, operation and maintenance of computer software and systems. Instructs and assists computer system users.

Minimum of seven years of directly related professional experience, including at least three years of experience in computer systems analysis or programming which is relevant to the systems and services that support the customer agency. For example, a computer systems analyst/programmer supporting a FAA project will have at least three years of experience with the National Airspace System (NAS). Possesses a good understanding of the Federal IT environment, including the systems, services and organizations that support an agency’s information technologies.

Analyzes and documents automation system requirements. Configures and develops computer hardware and software systems to satisfy functional needs, including human factors and system performance considerations. Adapts, integrates and applies commercial software applications and develops custom software in a variety of programming languages as necessary. Incorporates Internet functionality when appropriate. Installs, tests, operates and maintains computer software and systems. Instructs and assists computer system users.

Minimum of fifteen years of directly related professional experience, including at least ten years of experience in computer systems analysis or programming which is relevant to the systems and services that support the customer agency. For example, a senior computer systems analyst/programmer supporting a FAA project will have at least ten years of experience with the National Airspace System (NAS). Possesses a broad understanding of the Federal IT environment, including the systems, services and organizations that support an agency’s information technologies.

Leads efforts to analyze and document complex automation system requirements. Configures and develops large computer hardware and software systems to satisfy functional needs, including human factors and system performance considerations. Often directs other analysts/programmers in the adaptation, integration and application of commercial software applications and develops custom software in a variety of programming languages as necessary. Incorporates advanced Internet functionality when appropriate. Installs, tests, operates and maintains computer software and systems. Instructs and assists computer system users.

Minimum of two years of directly related professional experience, including at least one year of experience in data base management or administration.

Helps to collect requirements for database functionality, performance and operations. Assists in the design, implementation and documentation of database systems. Works to ensure currency, accuracy and accessibility of system data, and performs data backup activities. Produces standard data reports upon request and assists in the preparation of special reports.

Minimum of seven years of directly related professional experience, including at least three years of experience in data base management or administration, which is relevant to the systems and services that support the customer agency. For example, a database specialist/administrator supporting a FAA project will have at least three years of experience with the National Airspace System (NAS). Possesses a good understanding of the Federal IT environment, including the systems, services and organizations that support an agency’s information technologies.

Collects requirements for database functionality, performance and operations. Designs, implements and documents database systems. Maintains a data dictionary and descriptions of data relationships. Ensures currency, accuracy and accessibility of system data, and provides for data backup. Incorporates appropriate data security, access and update controls for the system. Provides for standard data reports and accommodates special report requests. Trains users and colleagues in the operation and use of the data system.

Minimum of fifteen years of directly related professional experience, including at least five years of experience in data base management or administration, which is relevant to the systems and services that support the customer agency. For example, a senior database specialist/administrator supporting a FAA project will have at least five years of experience with the National Airspace System (NAS). Possesses a broad understanding of the Federal IT environment, including the systems, services and organizations that support an agency’s information technologies.

Collects requirements for large database system functionality, performance and operations. Conceives, designs, implements and documents database systems. Designs and maintains a data dictionary and descriptions of data relationships. Ensures currency, accuracy and accessibility of system data, and provides for data backup. Incorporates appropriate data security, access and update controls for the system. Provides for standard data reports and accommodates special report requests. Trains users and colleagues in the operation and use of the data system. Often directs the efforts of other database specialists.

Assists in developing and conducting training associated with information technology systems and services. Helps to prepare course outlines, and to produce and assemble course materials such as instructor materials, texts, handouts, graphics and video aids. Participates in conducting classroom training and in leading workshops and seminars. Helps to measure student progress and the effectiveness of training as compared to course objectives and expected outcomes.

Minimum of fifteen years of directly related professional experience, including at least ten years of experience as a training specialist in assignments relevant to the systems and services of the customer agency. For example, a senior training specialist supporting a FAA project will have at least ten years of experience with the National Airspace System (NAS).

Develops and conducts training associated with information technology systems and services. Prepares course outlines, and produces and assembles course materials such as instructor materials, texts, handouts, graphics and video aids. Performs classroom training, leads workshops and seminars, and creates automated training programs. Assesses student progress, and measures effectiveness of training as compared to course objectives and expected outcomes.

Provides general electronic, automation or telecommunications technical support, and assists more senior technicians in complex technical jobs. Assists engineers in studies, analyses, and tests, and supports equipment acquisition, installation and maintenance.

Minimum of ten years of directly related professional experience, including at least seven years of experience as a technician working on information technology systems such as computers or telecommunications systems.

Provides a wide range of electronic, automation or telecommunications technical support. Assists engineers in studies, analyses, and tests, and supports equipment acquisition, installation and maintenance.

Minimum of fifteen years of directly related professional experience, including at least ten years of experience as a technician working on information technology systems such as computers or telecommunications systems.

Provides a full spectrum of electronic, automation or telecommunications technical support. Works with engineers or independently performs studies, analyses, and tests, and supports equipment acquisition, installation and maintenance. Often leads other technicians in complex technical projects.

Minimum of twenty years of directly related professional experience, including at least fifteen years of experience as a technician working on information technology systems such as computers or telecommunications systems associated with the systems and services of the National Airspace System (NAS). Possesses a broad understanding of the FAA environment, including the systems, services and organizations that support FAA information technologies.

Provides a wide range of electronic, automation or telecommunications technical support for NAS systems. Assists engineers in studies, analyses, and tests, and supports NAS equipment acquisition, installation and maintenance.