General Services Administration

Authorized Federal Supply Schedule

Management, Organizational and Business Improvement Services

(MOBIS)

Catalog

 

 

GSA Contract: GS-10F-0010K

Contract Period October 1, 1999 through September 30, 2004

 

  TABLE OF CONTENTS

 

 

 

 

 

 

 

Management, Organizational & Business Improvement Services (MOBIS) Ordering Information

 

 

FSC Group: 874

Class: 8742

Contract Number: GS-10F-0010K

Contract Period: October 1, 1999 through September 30, 2004

Information for Ordering Services

 

1. Geographic Scope of Contract:
2. The geographic scope of this contract is the 48 states, the District of Columbia, and Alaska, Hawaii.
3. Ordering Address and Payment Information
4. Ordering Address:

Hudson Strategic Group, Inc.

2705 Church St, Suite 200

Atlanta, GA 30344

Point of Contact for Ordering Assistance:

Joseph R. Hudson

404-768-1313

Payment Information:

Payment may be made by mail to the above address. For wire transfers, the following applies:

Citizens Trust Bank

PO Box

Atlanta, GA 30303

(Contact Company for routing & account numbers)

Government Commercial Credit Cards will be accepted for payment. In addition, bank account information for wire transfer payments will be shown on the invoice.

Technical Assistance:

Below are the telephone numbers and email addresses that can be used by ordering agencies to obtain technical assistance:

 

404-768-1313

Technical assistance @ hudgroup.com

5. Statistical Data for Government Ordering Office Completion
6. Order/Modification under Federal Schedule

Contractor Establishment Code (DUNS): #84-048-4687

Type of Contractor-C-Small Business

Disadvantage Business (DB)

Contractor’s Taxpayer Identification Number (TIN): 509-2067299

CAGE Code:1KY18

7. FOB Destination-Not Applicable
8. Commercial Delivery Schedule (Multiple Award Schedules)—
9. Discounts:
10. Prompt Payment: 0% - days from receipt of invoice or date of acceptance, whichever is later.

No Other Discounts APPLY

11. Production Points and Statement Concerning Foreign Produced Items—Not Applicable
12. Statement Concerning Availability of Export Packing—Not Applicable
13. Minimum Order: The minimum amount of the services that may BE ORDERED IS $300. The minimum amount of services that may be ordered for performance within customer facilities is 90 continuous days for any single category.
14. Maximum Order: For application of the procedure in FAR 8.404(b)(3), the maximum order shall be $1,000,000
15. Security Requirements: In the event security requirements are necessary, the ordering activities may incorporate, in their delivery order(s), a security clause in accordance with current laws, regulations, and individual agency policy; however, the burden of administering the security requirements shall be with the ordering agency. If any costs are incurred as a result of the inclusion of security requirements, such costs will be negotiated with the Schedule Contractor on a cost reimbursable basis, outside the scope of the contract.
16. Contract Administration for Ordering Offices: Any ordering office, with respect to any one or more task orders laced under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provision of FAR 52.249-1,52.249-2,and 52.249-8

FACNET: HsG is able to accept orders placed against the Schedule Contract. Issue invoices, and receive payments through Electronic Commerce under the Federal Acquisition Computer Network (FACNET)

Terms and Conditions 

1. Geographic Scope of Contract
2. The geographic scope of this contract is the 48 contiguous states, the District of Columbia, Alaska, and Hawaii.
3. Each order should be placed in accordance with the following procedures. The ordering officer should provide a written scope of work that will form the basis for an HsG quote. The Scope of Work (SOW) should include:
4. A full statement of work

Period of Performance

Deliverable terms

After receipt of the SOW, and written clarifications with the ordering officer are completed, HsG will provide the ordering officer with a quote to perform that task order based upon the established fixed rates contained in the Schedule. The quote will be provided in no less than 10 working days after receipt.

Types of Orders: Ordering agencies may use written orders, EDI orders, credit card orders, blanket purchase orders, or task orders for ordering services under this contract. Blanket purchase orders should not extend beyond the end of the contract period.

Extensions to Orders: Written notice of extension of a task order must be received by HsG thirty (30) calendar prior to the expiration date of the order, unless otherwise mutually agreed.

5. Invoices and Payments
6. HsG shall submit invoices for service as soon as possible after completion of the work. Payment under Blanket Purchase Orders will be made monthly except where cash payment procedures are used. Invoices shall be submitted separately to each Government office ordering services under the contract.

MOBIS services shall be presented on the invoice in the same manner as HsG sells to its commercial and other Government customers.

FFP Payment Terms: For Firm Fixed Price orders with a period of performance exceeding thirty (30) calendar days, HsG will propose a Milestone Billing Schedule, if acceptable to the ordering agency, based upon the specific delivery dates and deliverable items submitted. HsG will invoice upon delivery and acceptance of each deliverable item listed on the Milestone Billing Schedule. The ordering office of a proper invoice will make payment within thirty (30) calendar days after receipt.

Firm Fixed Unit Price Payments Terms: For Firm Fixed Unit Price order for services with a period of performance exceeding thirty (30) calendar days, HsG will invoice every two (2) weeks for hours worked. The ordering office of a proper invoice will make payment within thirty (30) calendar days after receipt.

7. Prices:
8. The rates for MOBIS services are based on the understanding that services are to be performed within either HsG facilities or Government agency’s facilities.

HsG Facilities: All rates contained on the schedule are based upon work performed within HsG facilities. It is understood that HsG will provide the necessary office/work space, normal office supplies, electronic equipment and standard office equipment i.e. computers, printers, copiers, etc., required to perform the ordered services. HsG will acquire required equipment or supplies that are non-standard office items after authorization by the ordering agency. The agency will pay HsG for these required items based upon an agreed upon price.

Agency facilities: When the Government provides facilities, it its understood that the agency will provide the necessary office/work space, plus normal office supplies, and all equipment required to perform the services at the agency site. HsG will ship its computer equipment by either passenger baggage or overnight express to the appropriate location. The expense for shipment of HsG computers shall be borne by the agency and reimbursed along with other reimbursable items. Such reimbursements shall only be made upon the presentation of an appropriate expense voucher form the transporting agency by HsG.

9. Working Hours:
10. All services will be performed during the agency’s normal prime shift working hours. If services are performed at the agency site. For services performed at HsG, the normal working hours will be observed. Labor rates are based on an eight-hour workday, Monday through Friday, excluding government holidays, and a forty-hour week.
11. Contract Types:
12. Ordering agencies may issue Firm Fixed Price (FFP) task orders that allow for payments to be made based on milestone/deliverable schedule or Firm Fixed Unit Price (FFUP) task orders that allow for payments to be made on hours delivered at the fixed rates contained in the Schedule.
13. Terms of Delivery/Performance:
14. Performance of ordered services will begin within thirty (30) calendar days after acceptance of a task order by HsG, unless another start date is agreed to between HsG and the ordering agency. Completion of FFP orders will be specified in the Milestone Deliverable Schedule, if approved by the ordering agency.
15. Other Direct Costs:
16. All other direct costs required for the performance of services under FFUP or FFP orders will be reimbursed by the ordering agency at actual costs, plus HsG’s applicable burdens. HsG will maintain copies of receipts and other documentation concerning such charges for audit purposes.
17. Travel:
18. All travel-related costs, including per diems in accordance with applicable JTR rates, will be reimbursed by the ordering agency at actual costs plus applicable burdens. Fee/Profit shall not be included. Copies of receipts and others documentation concerning such charges will be maintained and available for audit.

Local Travel: For assignments of any duration requiring periodic local travel to and from a work-site, where the travel originates at the work-site. A mileage charge will be reimbursed by the ordering agency at the current JTR prevailing rate in effect at the time the travel occurs.

For assignments lasting longer than one year, HsG and the ordering agency may agree to relocate HsG personnel to the work location to minimize travel costs. When relocation is offered by HsG and approved by the ordering agency, relocation costs will be paid at the rates not to exceed those authorized by the FAR.

19. Government Obligations:

Government Furnished Information/Equipment: The Government shall provide HsG, at no cost, all technical materials, data, information and equipment necessary for performances as specified in the Individual Order. The government shall provide said information/equipment within the time frame set forth in the task order.

Termination: FAR termination for default and termination for convenience clauses shall apply as is applicable for the contract type of the order as set forth in section I of the contract.

Security Clearances: If the ordering agency requires services to be performed by individuals with security clearances, that requirement must be specified in the order when issued. HsG will use its best efforts to provide persons with the requested clearances. If cleared personnel are not available; however, HsG will propose personnel for clearance and complete the appropriate forms to apply for the applicable clearances.

Acceptance of Deliverables: The Government shall provide HsG with notice of acceptance or rejection within thirty (30) calendar days from receipt of the deliverable(s) under FFP or FFUP orders. Acceptance of deliverables shall be assumed unless notice of rejection is received within thirty (30) calendar days.

 

 

 

MISSION:  

To provide our customers with information that is actionable, profitable and enhances their decision-making abilities.

The Hudson Strategic Group (HsG) delivers to its customers important business performance information and tools to formulate and implement strategic business decisions. HsG incorporates a standard operational value system:

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• Customer needs are always the priority
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• Offer no inhibiting boundaries
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• Deliver better service through partnership with the customer
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• Employee unique technologies and tools

HsG predicates the value of its services on helping customers determine what information is strategically important. In assessing the customer’s performance against the customer’s needs, HsG designs, develops, and utilizes unique tools, techniques and services to acquire and display the information and prepares the customer’s management and employees to act on the information.

Introduction to Services:

Change of any magnitude is difficult, especially in a dynamic business or public sector environment. According to Business Week, less than 10% of change strategies effectively formulated are effectively executed. Research indicates that this is basically due to several basic barriers:

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• Vision Barriers – Less than 5% of company/agency employees understand the agency’s/company’s vision. This handicaps those who are expected to implement it. Further, those who have the responsibility for translating its objective rarely comprehend it; therefore they can not relate it to others.
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• Management Barriers – The organization is focused on short-term performance rather than long-term direction. The systems that implement actions are designed for operational control and tied to budget objectives, not strategies.
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• Operational Barriers – Key processes are not structured to leverage the drivers of business strategies. Tools, resources and personnel are not aligned with agency/organizational vision.
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• People Barriers – Personal goals, compensation, training, knowledge building and competencies are not linked to the implementation of vision/strategy.

 

The Hudson Strategic Group Inc. Philosophy

HsG believes that managing organizational change is vital to the health and success of every agency. HsG strongly thinks there is no equal to an organization whose processes, employees, and managers are empowered with the tools, the vision and the desire to change and improve their services to their clients and customers. Transforming an organization or agency’s staff into one that practices and thinks strategically requires strong leadership to develop and champion the agency’s vision. HsG introduces agency employees to planned thinking activities that develop their strategic thinking with out the fear of failure. HsG enables organization employees to behave like strategic players, thereby changing their perception of strategic planning and enabling them to participate unrestrainedly. HsG's mission is to help our clients identify the areas of problems and opportunities and to enlighten our clients in change management. In doing so they will identify and provide the tools to implementers that will measure, report, and analyze improvement within their organizations/companies. HsG places a great deal of emphasis on knowledge sharing and information transferring that assist clients with improvement endeavors. Therefore, the concept of interactive participation is essential to our Enlightening (training) and our Coaching consultation. The supportive enlightenment HsG provides to clients regarding redesign methodology and process and performance improvement management can be used long after our engagement is completed.

 

 

SIN 874-1 CONSULTING SERVICES

Introduction:

The Hudson Strategic Group, (HsG) provides a full range of business processes and performance improvement consulting services. HsG assists governmental agencies in the selection, design, and implementation of optimum management strategies to significantly enhance performance, modify processes, and reduce cost. We develop a partnership relationship with client organizations to better understand their needs and to help them overcome the challenges; e.g., uncertainty, resistance, tensions and conflicts of interest associated with management and policy changes. Additionally, by establishing such a relationship HsG assists the client/agency to successfully take the necessary steps to institute and implement new policies related to management, performance and process improvements. HsG's process empowers agency/organizational individuals and enables them to acquire and display information that allows them to select, agree upon actions, and to decide specific direction and solutions. Our process includes:

• Strategic Business and Action Planning and Planning Support
• Strategy Articulation/Self Assessment and Organizational Assessments
• Benchmarking, Performance Measures and Indicators
• Performance Requirement Analysis, Program Audits and Evaluations
• Meeting Facilitation
• System Alignment
• Inclusion Participation and Buy-in at all levels.

HsG does not provide answers nor solutions; rather, its method engages and empowers participants who are experiencing challenges to arrive at the best strategic solutions themselves. To accomplish this objective, HsG utilizes Group Decision methodology (Decision Conferencing). This is a carefully planned, productive, proven approach process that brings about validated changes, supported by recorded testimonies.

Starting Point:

HsG in concert with the sponsoring government agency/department encourages the contractor to identify a Leadership Group. This group has overall management responsibility of assuring the inclusion of key persons to implement the contracted effort. The leadership group:

• assumes the lead role in outlining the framework for participants;
• assumes responsibility for communicating and reporting strategies and plans;
• implements the proposed plan; and
• engages stakeholders to assure success.

Guided by the framework outlined by the leadership group, HsG's methodology assists stakeholders in determining the key important issues and ideas (changes/challenges). Within the stakeholder constituent groups, electronic and limited open discussion enables them to define issues in their own terms and prioritize them. Once issues are identified and completed, stakeholders work to develop an action plan and to address priorities. This action plan is linked throughout all levels of participants in an agreed-upon modified action necessary to bring about implementation.

To assure a workable balanced plan for change and improvement, HsG engages the client/participants in a Balance Score Card process. The Balanced Score Card process is a translation of short and long term objectives into financial and non-financial perspectives, lagging and leading indicators, external and internal perspectives that reflect the measurable progress. This assures identified responsibilities; measurable performances, and overall linkages that can be examined at any time. The Balance Score Card management system, as incorporated by HsG, assists participants at all levels within the organization in channeling their organization-wide energies, abilities and specific knowledge toward achieving long-term strategic goals. HsG stresses that any successful strategic goal(s) depends upon two important tasks; building a score card and using its results. The latter will enable managers to quickly gain insight and awareness about what measures are not working, which should be modified, and which measures of strategic success have emerged that should be incorporated. HsG's facilitation process guides participants through this interactive process and enables them to address specific perspectives and formulate the Business Score Card Management System. The perspectives are:

 

Financial Perspective

The financial objective represents the long-term goals of any organization/agency to provide superior returns based on the capital allocated to the unit/division/organization. The use of the balance score card makes the financial objective explicit, and customizes financial objectives to business units at various stages on their growth and life cycle. The scorecard should tell a story of the client’s/agency’s strategy starting with the long-range financial objectives and linking them to a systematic series of actions that must be aligned with financial processes, customers, internal processes, as well as employee actions and systems to deliver desired long-running performances.

 

Customer Perspective

This perspective of the Scorecard identifies the customer(s) and market(s) in which the client/agency operates. HsG's process enables the client/agency to align their core customers’ output measures- satisfaction, loyalty, retention, acquisition and profitability- with targeted customers and market segments. This perspective enables unit managers to articulate the customer- and market-based strategy that will produce on-going superior financial returns. Additionally, it enables managers to identify and measure explicitly the value propositions they will deliver to targeted customers and market segments to keep them as customers.

 

Internal Business Process Perspective

This perspective enables executives to identify the critical internal processes at which the organization must excel. HsG focuses executives’ attention on internal processes that will have the greatest impact on customer satisfaction, and simultaneously achieve the organization’s financial objectives. The uniqueness of this approach is that it will usually identify entirely new processes that the organization must incorporate and utilize if it is to excel at meeting customer and financial objectives. Engaging executives in such sessions enables them to highlight all process, some of which may not be currently performing at all, but are most critical for the organization’s/agency’s strategy to succeed. Rather than attempt to improve, control existing operations that represent short-term values, the agency/organization may create entirely new methods and services that meets emerging needs of both existing and future customers.

 

 Learning and Growth Perspective

This perspective focuses participants’ attention on identifying the needs of the infrastructure that the organization/agency must build to create long-term growth and improvement. The organization/agency may not be able to meet long-term objectives of the customer using existing technologies and capabilities. The identification of gaps in this area may involve changes in people-skills, systems and organizational procedures. To address these factors the organization may have to invest in reskilling employees, enhancing information systems and technologies, and aligning organizational procedures and routines. HsG's facilitation enables clients/agencies to address three principal categories in this perspective:

• Employee capabilities
• Information systems capabilities
• Motivation, leadership, empowerment, and alignment

Implementation

Although the Balance Scorecard management system translates visions and strategy into objectives and measurements across a balanced set of perspectives and includes measurements of desired outcome as well as processes that will drive the desired outcome for future successes, two important tasks must be accomplished:

• The system must be instituted, and
• The system must be used to effectuate results.

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SIN 874-1: CONSULTING SERVICES PRICING

Total price for consulting will be established at the time the Task/Delivery Order is placed and will be based on the prices offered herein. The estimated number of hours negotiated with the ordering agency and the Labor Category (ies) provided will be shown on the resultant Task/Delivery Order.

If the agency Contracting Officer chooses to purchase from this SIN on a Labor Hour basis, the resultant Task/Delivery Order shall specify the Not To Exceed price, the Labor Category (ies) proposed (with the hourly rates and daily rates for each), and the Other Direct Costs (ODCs).

Note: It is required that consulting services for services for senior management of an agency be conducted by senior level consultants.

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SIN 874-2 FACILITATION SERVICES

 

The Hudson Strategic Group (HsG) is experienced in conducting two types of facilitation processes. HsG generally provides facilitation services as an integral part of our MOBIS efforts; however, it also is experienced in supporting group leaders with conducting meetings, discussion groups and planning sessions. The staff of HsG uses group training and interactive technology to help groups develop the insight and skills demanded to formulate plans, procedures and processes. Consequently, our clients experience performance enhancement critical in today’s environment of accountability. HsG's interactive technology approach also provides clients with strategic information that enables them to gain insight to challenges and select specific strategic choices that lead to focused realistic solutions.

 

Problem Solving Techniques:

HsG does not provide answers; rather, it facilitates participants through a process in such arrives at the best solution that can be constructed. This is made possible through the use of Decision Conference and Group Decision Support Technologies software systems. The Decision Conference process is a carefully planned process for group problem solving and is a keystone approach for bringing about change. It is a proven method for empowering groups to successfully bring about the change results they desire. It is understood that in collaborative meetings different points of views are expressed and divergent views are inevitable and must be dealt with in a constructive manner.

 

Resolving Disputes, Disagreements and Divergent Views:

A significant element of the Group Conference process is unique because it anticipates conflict and enables it to occur in a disciplined and productive setting.

 

Defining and Refining Agendas:

Because HsG's approach is designed to create buy-in to constructed strategies, it will instruct groups to identify a Leadership group to assume the responsibility for establishing parameters and directions. They identify stakeholders, and in partnership with the leadership the group, determine the issues and ideas that must be discussed to arrive at the solution. HsG specializes in supporting and managing group sessions in a way that assures participation and ultimate buy-in. HsG's facilitators are experienced in assisting clients structure workshops and agendas that keep groups focused and fully involved in the process. Typically, the participants discover commonly held values that create a sense of group cohesion which increases the possibility of consensus of opinion. With group consensus about the solution comes a strong impetus toward shared commitment about the means of implementation. This interactive result impacts cost since it enables the client to install and implement the processes and procedures with less resistance.

 

Documentation of Session and Debriefing Conferences:

These aspects of facilitation are made more efficient since HsG's computer-supported process always captures the procedures of all sessions. Documented sessions of meetings and group discussions are more accurately recorded and can be immediately reviewed. The Group Decision Support System Technology includes a local network that provides each participant with a personal computer that is used for input. The system allows anonymity and can motivate everyone to be more candid and assure that each idea is evaluated on its own merit.

The report generated from group sessions are designed to enable the Leadership group to make decisions on what actions to take rather than spending time compiling data to make decisions. HsG produces the session’s report. This gives the group/leadership/unit/government entity the luxury of spending its time on deciding what action to take rather than concentrating on the accuracy of the data from the session. This is a major cost saving action process for agencies.

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SIN 874-2: FACILITATION SERVICES PRICING

Offerors specify the Labor Category (ies) proposed and the hourly and daily rates for each. Total price for facilitation services will be established at the time the Task/Delivery Order is placed and will be based upon the prices offered herein. The estimated number of hours negotiated with the ordering agency and the labor category (ies) provided will be sh0wn on the resultant Task/Delivery Order.

If the agency Contracting Officer chooses to purchase from this SIN on a Labor Hour basis, the resultant Task/Delivery Order shall specify the Not To Exceed price, the Labor Category (ies) proposed (with the hourly and daily rates for each), and the Other Direct Costs (OCDs).

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SIN-874-3 SURVEY SERVICES

Introduction:

HsG gathers opinions and data by two methods: responses generated from questionnaires and responses documented directly from participant computer input. Respondents tend to be more open when they believe their answers will not be attributed to them. Respondent input to questionnaires can be collected via mail, fax, or over the Internet (web or email). The HsG employs technology that allows the participant to input responses live and in real time directly and enables the firm to flush out opinions and feeling about sensitive issues. The technology - individual computers - enables participants to feel secure in responding factually with integrity, but it also enables them to interject opinionated feeling with substance.

This results in the client/agency getting from the participant a genuine statement that is real and not just rational responses. Thus the firm is able to save time and have a document with statements that reflect true situations, statements or recommendations.

 

Survey Capability and Performance Activity:

HsG customizes and tailors its involvement to meet the needs of our clients. The firm’s surveying capability includes conducting and performing:

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• Survey design, development and testing – Helping agencies create survey instruments that yield meaningful results for organizational improvement.
•  
• Survey administration and data management – Assisting customers/agencies process and manage survey data to ensure efficient process and high-quality data results, and when necessary, self-manage survey projects. Additionally, assist agencies in conducting surveys to obtain meaningful results and high response return rates.
•  
• Survey planning – Assist agencies/customers in defining their sampling requirements and select their samples to assure accurate, and reliable results.
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• Survey Instrument Assessment and Improvement – Assist clients with evaluating and improving survey instruments to achieve maximum effectiveness.
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• Survey Results Briefing and Report Development – Assist clients/agencies with post survey analysis and shared value information.
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• Evaluating, Interpreting and Focusing Results – Whether it be employee performance results or other shared value survey data, HsG assists clients with interpreting and understanding results to achieve the most effective improvement strategies.

 

Types of Surveys

HsG has experience and/or certification in performing a variety of surveys – including:

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• Employee Skill assessment w/feedback (360 Style inclusive).
•  
• Workplace Assessment – Employee Values and Attitude Surveys (Shared Values)
•  
• Employee Satisfaction Surveys
•  
• Leadership Skills Assessment w/feedback (360 Style inclusive)

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SIN 874-3: Survey Services Pricing

If a firm fixed price delivery order is used, the total price will be established at the time of the delivery order and will be based on the prices offered herein. Indicate any quantity discount, if applicable.

If the agency Contracting Officer chooses to purchase from this SIN on a Labor Hour basis, the resultant Task/Delivery Order shall specify the Not To Exceed price, the Labor Category (ies) proposed (with the hourly and daily rates for each), and the Other Direct Costs (ODCs).

 

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SIN-874-4 TRAINING

HsG Training Approach and Process:

The use of group training and interactive technology helps clients develop insights and skills to understand agency/organization visions and the significance of accountability and quality results. We engage clients in the total enlightenment process to help them understand the performance improvement effort. Their participation enables HsG to assist clients in shaping and unleashing the potential that exist in employees and managers to reengineer and redesign their own process improvement and develop customized performance management. Further, it enables HsG to devote its energies toward delivering enlightenment session (training) in a coaching consultant atmosphere.

By insisting that clients identify a Sponsoring Group, which HsG labels the Leadership Group, the client is assured of its people assuming the lead role in outlining the framework for participation, input and modification. The leadership group is responsible for communicating or reporting relevant information about the plan, its implementation, and for including and identifying other stakeholders. Guided by the framework outlined by the Leadership Group, Stakeholders determine the issues and ideas that are of key importance. Within the stakeholders groups, constituent groups discuss issues or ideas

and issues in their own terms. Training of processes and issues are automatically taking place as process and performance improvements are being developed. Specific knowledge sharing and solution analysis occurs throughout the change "event" or process. This training process enables HsG to skillfully apply its Training Coaching Consulting Method.

Coaching as a training concept means developing the internal consulting capability of an organization. This includes assisting individuals or groups in strengthening their capability to share and transfer information, as well to assist organizations with optimizing there performance of knowledge and skill. The focus of coaching is on transferring skills and understanding to leaders and stakeholders for sustainable improvement. HsG is dedicated to skillfully empowering internal agency/organization personnel. The benefits are many, and they include:

• Developing Skills – Developing the training skills to deliver internal consulting at the level the organization/agency requires; thus adding value to the organization and reducing the cost of outside consultants who have to learn and understand the formulated system.

• Building and Internal Consulting Organization – Building an internal consulting organization to meet organization challenges enables the organization to increase its competence and confidence in its own capability. This group may save cost because they can identify challenges and gain confidence in solving problems.

• Developing Methodology – Internal consultants develop "how to" of training processes and practices – define the methodologies to best deploy the training. They can deliver insight and understanding of visions and objectives because they were apart of the process. They can provide a benchmark for all to achieve, thereby increasing the likelihood that organizational line entities will use their services to improve effectiveness of the organization.

  HsG arms the internal training consultant individual or organization with the competencies to add value to the organization by accelerating achievement of the organizational vision and goals. It is HsG's intent to develop new skills, improve existing skills and encourage the individual to stretch – develop the capability to influence and produce results the organization requires to manage and implement change.

Hudson Strategic Group Training Capability:

  Our consultants draw upon extensive professional experience in both consulting and industry and we had developed and refined our technique to assist clients in their improvement and training endeavors. HsG has the capability to expand its core principal group if the need arises. Hence, HsG believes this attribute affords a greater level of intimacy in the client training consultant relationship. It also enables HsG to personally customize our services to the client’s need.

Basic Quality Education:

The HsG Portfolio of training courses can be molded into a custom training program to ensure complete deployment of your program. We will assess your program and complement it with the specific training your employees need to accomplish your quality objectives. We will also work with your staff to implement a maintenance program that promotes in-house self-sufficiency and allows you to control all aspects of your program. HsG offers a variety of classroom training courses and its staff is experienced platform trainers.

Sample Course Extracts:

  The course abstract presented represent a partial list of offerings. Government organizations can request either standard or customized training formats. We use multimedia training methods which combines SVGA or XGA projections with video, CD and other advanced media in an interactive instructional design to foster enhanced learning outcomes. Prices shown reflect the FY 1999 rate schedule and beyond, apply 4% per year escalation factor.

Training Services Catalog Price List (SIN) 874-4

October 1, 1999 through September 30, 2004

 

Reengineering of Business Process/Performance Improvement

		3 day	$2,103
		Price per additional participant	$630
		Minimum number	4
		Maximum number	10

Discounts for additional participants 2p=40%; 4p=50%; 6p=75%

 

 

SIN-874-5 SUPPORT PRODUCTS

Introduction:

Hudson Strategic Group (HsG) does not have preprocessed supportive material to support its consulting and management activities. We strongly advocate and adhere to the doctrine of designing support material to meet the customers needs. This is most expedient for our firm and enables us to respond to immediate necessities of the client. Due to our interactive method of becoming partners with our clients, HsG does in each contract arrangement develop a Guide WorkBook designed to provide the participants with diagrams, charts, and paths the sessions will follow. This workbook is given to participants at the start of the consultation sessions. It is intended to be a vehicle for reinforcing the participants’ involvement and interaction by allowing them to be enlightened by doing, proven to be a more effective transfer of information technique.

 

Support Products:

Support products are items used in support of services offered in SINs 1 through 4 & 6. They include workbooks, explanation handout of session’s approaches, coaching/development of teams and diagnosing of team performance and strategies for increasing managers’ change orientation.

Explanations of customer service measurement and performance goals are provided in diagram and graphic form if desired by the customer, or if HsG feels it will make the end results more explicit and understandable. Since HsG uses the Balance Score Card approach to change management, we provide material explaining the process and its effectiveness.

Support Services:

Because of our "virtual Office" capability, supported by our advanced technology infrastructure, our office becomes the customer's work site and vice versa. This enables us to develop real-time presentation and client support products. All executives are linked via Internet, Cell Telephone and World Wide Web. Our technology capabilities and ongoing research efforts are extensive. All our support products, where required, are available in either a standard or customized format.

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SIN 874-5 SUPPORT PRODUCTS PRICING

Support products can be workbooks, training manuals, slides, overhead transparencies, etc.. Support products offered must only be those supplied in conjunction with services offered herein.

No administrative supplies (i.e. binders, index cards, pencils, paper, pens, etc.) shall be offered as support products

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SIN 674-6 PRIVATIZATION SUPPORT SERVICES AND DOCUMENTATION (A-76)

Introduction:

HsG will provide expert advice, consultation assistance and documentation in support of studies conducted under OMB Circular A-76 or other privatization commercial activities, studies, projects or efforts.

HsG has conducted strategic tactical and operational level planning support to agencies and organizations seeking to structure "out-source" document requirements for contractors and vendors. HsG has developed performance work statements (PWS) or can assist agency staff to develop the latter or obtain the necessary information to produce PWS. HsG has conducted performance management studies to determine the most efficient operational method for divisions, units and project management. HsG's method assist agencies in bringing together the individuals needed to get input to make the out-source document an effective and meaningful document. HsG structured management enables the company/agency/organization to transform their desires and goals into tactical functioning operating activities to match the perception of ordering executives.

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SIN 874-6: A-76 PRIVATIZATION SERVICES PRICES

If a firm fixed price delivery order is used, the total price will be established at the time of the delivery order and will be based on the prices offered herein. Indicate any quantity discount, if applicable.

If the agency Contracting Officer chooses to purchase from this SIN on a Labor Hour basis, the resultant Task/Delivery Order shall specify the Not To Exceed price, the Labor Category (ies) proposed (with the hourly and daily rates for each), and the Other Direct Costs (ODCs).

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HsG's Approach:

To implement the above support HsG employs the same technique and tools it uses in all the other SIN activities.

Benefits:

Government agencies will save both time and expenses by using HsG's approach. HsG's approach gets the right persons to the table and engages them in a fashion that produces specific information needed to structure a document for publication. The critical factors are known and the end result is accurate. The client spends less time drafting and redrafting documents, and in turn, it reduces paper work and time spent on producing the desired document, one that is focused and easily implemented. Additionally, HsG provides the agency with information that is useable and ready to conform to the requested goals. HsG provides the entity with a document that requires the agency to perform only a limited time structuring it to specific needs. Thus, agency staff attention can be devoted to reviewing input and determining whether the anticipated objectives were reached.

 

 

 

 

 

Hudson Strategic Group, Inc. Consultant Rates (SIN) 874-1,2,6

October 1, 1999 - September 30, 2000

 

Labor Category	Government Hourly Rate	Government Daily Rate
Principal Consultant	$215.00	$1,720.00
Senior Consultant	$187.00	$1,496.00
Associate Consultant	$111.00	$888.00
Administrator/ Production Manager	$76.00	$608.00

(Prices are for FY 2000, and escalate by 4% per year for the remaining contract and option years)

 

 

 

 

Hudson Strategic Group. Inc. Survey Services Consultant Rates (SIN) 874-3

 

October 1, 1999 to September 30, 1999

 

(Prices are for FY 2000, and escalate by 4% per year for the remaining contract and option years)

 

Hudson Strategic Group, Inc. Support Services Prices(SIN) 874-5

October 1, 1999 to September 30, 2000

Item	Quantity	Government Price
Training Workbook	Per Workbook	$25.00
Training Manuals	Per Manual	$85.00
Slides	Per Slide	$7.00
B/W Overhead Transparencies	Per Transparency	$0.75
Color Overhead Transparencies	Per Transparency	$3.00
Color Report Page Laser Print	Per Page	$0.25
B/W Production	Per Page	$0.05
Color Production	Per Page	$1.25
LCD Projector	Per Hour Used	$25.00

(Prices are for FY 2000, and escalate by 4% per year for the remaining contract and option years)

 

Sample Group Sessions

Here is what you can expect to accomplish in each designated group setting!

I. Executive Strategy Formulation Session

• Identify Goals and Objective
• Identify Strategic Initiatives
• Establish the links between Goals/Objectives and Outcome Measures
• Identify High Level Inhibitors
• Identify Key Players
• Formulate Next Steps

Time: One Half Day

 

II. Strategy Articulation

• Document Program Goals and Objectives
• Review, Validate, and Document Strategic Elements
• Link Elements to Measures of Success (markets, offerings, initiatives, key processes, learning and growth requirements)

Time: One Half Day

 

III. Strategy Implementation

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• Identify actions for success in detail
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• Identify process for setting priorities
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• Prioritize actions
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• Identify stakeholder groups and their key participants
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• Determine the roles and responsibilities of the key participants
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• Determine the available resources

Time: One half Day

 

 

IV. Mapping Actions for Success

(Recommendations)

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• Identify inhibitors to success
• Prioritize inhibitors and brainstorm on how to address them
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• Map stakeholders to actions for success
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• Map stakeholders to inhibitors
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• Map inhibitors to actions (time permitting)
•  
• Determine next steps with stakeholder groups

Time: One half Day

V. Stakeholder Input and Action Planning

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• Review goals and objectives
• Review prioritized strategic initiatives
• Identify and prioritize group actions for success
• Identify high level inhibitors
• Prioritize inhibitors
• Brainstorm on inhibitors

 

Time: One Half Day Per Stakeholder Group

 

 

Sample Partnership Strategy Worksessions

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Published by:

THE HUDSON STRATEGIC GROUP

Strategic Information for Process & Performance Improvement

Providing:

"Information That

Can Make A Difference!"

 

 

 

2705 Church St., Suite 200

Atlanta, GA 30344

Phone: (404) 768-1313

Fax: (404) 768-0898

E-mail: mail@hudgroup.com

Web Site: www.hudgroup.com