Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

This level may be achieved by professionals or managers with 10 years of experience since Bachelor's or 9 years since Master's, with at least three of these years in the Senior Project Manager position with highly complex project management responsibility, or an equivalent combination of education and experience.

Reports directly to executive-level management of Atkins. Acts as Senior Client Manager and supervises Program/Project Managers in execution of projects. Provides high-level consulting services and final review of consultative projects dealing with organizational and business improvement projects. Facilitates findings and recommendations of such studies with executive management of clients. Conducts high level executive management negotiations on highly sensitive or entity-confidential changes, improvements, and/or personnel issues. Continuously monitors performance of work conducted by Atkins and is responsible to make management adjustments to staff and technology resources to maintain project schedules, budgets and quality.

Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

12 yrs since Bachelor's or 11 yrs since Master's, with at least 2 of these yrs in the Project Director position with highly complex project management responsibility, or an equivalent combination of education and experience.

Reports directly to executive-level management of Atkins. Acts as Senior Client Manager and supervises Program/Project Managers in execution of projects. Provides high-level consulting services and final review of consultative projects dealing with organizational and business improvement projects. Facilitates findings and recommendations of such studies with executive management of clients. Conducts high level executive management negotiations on highly sensitive or entity-confidential changes, improvements, and/or personnel issues. Continuously monitors performance of work conducted by Atkins and is responsible to make management adjustments to staff and technology resources to maintain project schedules, budgets and quality.

Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

This level may be achieved by professionals or managers with 15 yrs of experience since Bachelor's or 13 yrs since Master's, with at least two of these yrs in positions with program management responsibility. The typical incumbent has 18+ yrs of experience.

Under the general direction of a Regional Service Manager or National Business Sector Manager, manages a division made up of 1 or 2 programs, with annual revenues totaling up to $3M. Provides leadership, direction and guidance to program managers within assigned division to ensure that quality services are provided to clients and that the division meets its operating performance targets. Manages the division as a profit center. Monitors division's budget performance, marketing efforts, and quality control of programs to ensure client satisfaction, continued production backlog, and profitability.

STAFF ADMINISTRATION

Assists program managers in identifying staffing needs based on future workload and manpower projections. Reviews program manager recommendations to recruit, hire, transfer or terminate program staff; approves/disapproves or endorses recommendation and presents to senior management for approval as required by established authorization guidelines. Reviews and makes decision on program manager recommendations for salary offers for new hire candidates as well as salary and position adjustment actions for program staff, subject to senior management review and approval. Recommends personnel actions for direct reports. Conducts semiannual performance reviews and annual career planning sessions with program managers within assigned division. Provides them with ongoing performance feedback and counsel to promote improved performance and career development. Helps division staff identify and pursue professional development activities consistent with their career development goals and division objectives/needs. Advises division staff concerning company policies and procedures; monitors and enforces compliance.

PROJECT PRODUCTION AND MANAGEMENT

Assists program managers in developing project work plans; reviews and approves schedules, budgets, project milestone dates and work products. Oversees financial performance of programs; assists program managers in identifying potential problem projects to ensure remedial actions are promptly taken to avoid financial losses and client dissatisfaction. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the division. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists Program Managers within the division in resolving problems concerning work with other programs, divisions or services.

MARKETING AND CLIENT MAINTENANCE

Develops, implements and monitors annual and strategic marketing plans for the division; participates in the development of the Service's Strategic Plan. Actively pursues new project opportunities for the division, the service and the firm by maintaining contacts with current and prospective clients; identifies and works toward the resolution of client relations problems. Investigates and evaluates new project opportunities for the division and recommends go/nogo action to senior management for further consideration and approval. Reviews proposals and selects interview teams; reviews and recommends project marketing budgets subject to approval by senior management. Maintains visibility and professional currency by actively participating in civic and professional organizations and encourages division staff to do the same.

CONTRACTS AND FINANCIALS

Conducts contract negotiations with clients and subconsultants. Develops and recommends division budgets for approval by senior management. Reviews and makes decisions on proposed project and program budgets. Monitors monthly division performance against budget to ensure division profitability. Manages the division as a profit center; controls G&A costs; reviews and manages revenue stream. Approves purchase requests for capital items within the limits outlined in Atkins' administrative SOP. Manages accounts receivables and client billings; reviews and makes decision concerning final write-offs and past due accounts receivables.

Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

This level may be achieved by professionals or managers with 18 yrs of experience since Bachelor's or 15 yrs since Master's, with at least two of these yrs in positions with division management responsibility or as senior program manager. The typical incumbent has 19+ yrs of experience.

Under the general direction of a Regional Service Manager or National Business Sector Manager, manages a division made up of 3 or more programs, with annual revenues exceeding $3M and/or staff groups typically made up of 20 or more professionals and support personnel. Provides leadership, direction and guidance to program managers within assigned division to ensure that quality services are provided to clients and that the division meets its operating performance targets. Manages the division as a profit center. Monitors division's budget performance, marketing efforts, and quality control of programs to ensure client satisfaction, continued production backlog, and profitability. In appointments to this position level, consideration is also given to the division’s strategic value to the firm and the manager’s unique qualifications.

STAFF ADMINISTRATION

Assists program managers in identifying staffing needs based on future workload and manpower projections. Reviews program manager recommendations to recruit, hire, transfer or terminate program staff; approves/disapproves or endorses recommendation and presents to senior management for approval as required by established authorization guidelines. Reviews and makes decision on program manager recommendations for salary offers for new hire candidates as well as salary and position adjustment actions for program staff, subject to senior management review and approval. Recommends personnel actions for direct reports. Conducts semiannual performance reviews and annual career planning sessions with program managers within assigned division. Provides them with ongoing performance feedback and counsel to promote improved performance and career development. Helps division staff identify and pursue professional development activities consistent with their career development goals and division objectives/ needs. Advises division staff concerning company policies and procedures; monitors and enforces compliance.

PROJECT PRODUCTION AND MANAGEMENT

Assists program managers in developing project work plans; reviews and approves schedules, budgets, project milestone dates and work products. Oversees financial performance of programs; assists program managers in identifying potential problem projects to ensure remedial actions are promptly taken to avoid financial losses and client dissatisfaction. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the division. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists Program Managers within the division in resolving problems concerning work with other programs, divisions or services.

MARKETING AND CLIENT MAINTENANCE

Develops, implements and monitors annual and strategic marketing plans for the division; participates in the development of the Service's Strategic Plan. Actively pursues new project opportunities for the division, the service and the firm by maintaining contacts with current and prospective clients; identifies and works toward the resolution of client relations problems. Investigates and evaluates new project opportunities for the division and recommends go/nogo action to senior management for further consideration and approval. Reviews proposals and selects interview teams; reviews and recommends project marketing budgets subject to approval by senior management. Maintains visibility and professional currency by actively participating in civic and professional organizations and encourages division staff to do the same.

CONTRACTS AND FINANCIALS

Conducts contract negotiations with clients and subconsultants. Develops and recommends division budgets for approval by senior management. Reviews and makes decisions on proposed project and program budgets. Monitors monthly division performance against budget to ensure division profitability. Manages the division as a profit center; controls G&A costs; reviews and manages revenue stream. Approves purchase requests for capital items within the limits outlined in Atkins' administrative SOP. Manages accounts receivables and client billings; reviews and makes decision concerning final write-offs and past due accounts receivables.

High School degree

2 yrs as estimator, or survey technician or drafter.

Assists the comprehensive analytical analyses used to validate the feasibility and/or viability of existing conceptual and/or programmatic-level cost and schedule information in support of consultative evaluations and assessments, reviews , and/or specialized reports comparing alternative solutions. Provides report reviews, data compilation and preparation, and data structuring for numerical and computerized methodologies (e.g., Monte Carlo, statistical, work breakdown structures etc.) used to provide comparative assessment of existing cost and schedule information. Prepares output data and supports presentation of findings.

Bachelor's degree in discipline or in a related field or equipment or combination of education & experience. No certifications required at this level.

Minimal yrs since Bachelor's or 0 yrs since Master's

Conducts comprehensive analytical analyses to validate the feasibility and/or viability of conceptual and/or programmatic-level cost and schedule information in support of consultative evaluations and assessments, reviews, and/or specialized reports comparing alternative solutions. Provides and applies appropriate advanced and independent empirical, numerical and computerized methodologies ( e.g., Monte Carlo, statistical, work breakdown structures, etc.) to provide comparative assessment of existing cost and schedule information. Provides assessments of existing cost and schedule information vis a vis the appropriate application of other substantive factors such as inflation indices, geographical/regional variances, special circumstance issues, international factors, and so forth that should have been considered and may impact cost and schedule as originally developed.

Bachelor's degree in discipline or in a related field or equivalent combination of education & experience.

3 yrs since Bachelor's or 2 yrs since Master's

Conducts comprehensive analytical analyses to validate the feasibility and/or viability of conceptual and/or programmatic-level cost and schedule information in support of consultative evaluations and assessments, reviews, and/or specialized reports comparing alternative solutions. Provides and applies appropriate advanced and independent empirical, numerical and computerized methodologies (e.g., Monte Carlo, statistical, work breakdown structures, etc.) to provide comparative assessment of existing cost and schedule information. Provides assessments of existing cost and schedule information vis a vis the appropriate application of other substantive factors such as inflation indices, geographical/regional variances, special circumstance issues, international factors, and so forth that should have been considered and may impact cost and schedule as originally developed.

Bachelor's degree in discipline or in a related field or equivalent combination of education & experience.

10 yrs since Bachelor's; 9 yrs since Master's; 12 yrs in project control or cost analysis since Associate’s.

Supervises teams involved in comprehensive analytical analyses to validate the feasibility and/or viability of conceptual and/or programmatic-level cost and schedule information in support of consultative evaluations and assessments, reviews, and/or specialized reports comparing alternative solutions. Provides, applies, and analyzes final results of appropriate advanced and independent empirical, numerical and computerized methodologies (e.g., Monte Carlo, statistical, work breakdown structures, etc.) to provide comparative assessment of existing cost and schedule information. Provides assessments of existing cost and schedule information vis a vis the appropriate application of other substantive factors such as inflation indices, geographical/regional variances, special circumstance issues, international factors, and so forth that should have been considered and may impact cost and schedule activities as originally developed. Responsible for preparation of final assessments, evaluations, and findings reports.

Bachelor's degree in discipline or in a related field or equivalent combination of education & experience.

10 yrs since Bachelor's; 9 yrs since Master's; 12 yrs in project control or cost analysis since AS; 3 yrs experience in Sr. level estimating or scheduling position.

Supervises teams involved in comprehensive analytical analyses to validate the feasibility and/or viability of conceptual and/or programmatic-level cost and schedule information in support of consultative evaluations and assessments, reviews, and/or specialized reports comparing alternative solutions. Provides, applies, and analyzes final results of appropriate advanced and independent empirical, numerical and computerized methodologies (e.g., Monte Carlo, statistical, work breakdown structures, etc.) to provide comparative assessment of existing cost and schedule information. Provides assessments of existing cost and schedule information vis a vis the appropriate application of other substantive factors such as inflation indices, geographical/regional variances, special circumstance issues, international factors, and so forth that should have been considered and may impact cost and schedule activities as originally developed. Responsible for preparation of final assessments, evaluations, and findings reports.

Bachelor's or Master's degree in Planning or related degree.

Minimal experience required with Bachelor's degree. No experience required with Master's degree.

Assists required analyses in support of organizational business improvement consultative evaluations, assessments, reviews, findings, and recommendations. Assists analytic studies of business processes, workflows, approval authorities, and so forth using appropriate methodologies such as Pareto and fishbone diagrams, etc. Reviews and analyzes adequacy of performance and quality metrics. Supports preparation of findings and development of recommendations for modified organizational and workflow processes for improvement.

Bachelor's or Master's degree in Planning or related field.

This level may be achieved by Planners with 2 yrs experience since Bachelor's or 1 yr since Master's.

Assists required analyses in support of organizational business improvement consultative evaluations, assessments, reviews, findings, and recommendations. Assists analytic studies of business processes, workflows, approval authorities, and so forth using appropriate methodologies such as Pareto and fishbone diagrams, etc. Reviews and analyzes adequacy of performance and quality metrics. Supports preparation of findings and development of recommendations for modified organizational and workflow processes for improvement.

Bachelor's or Master's degree in Planning or related field.

This level may be achieved by Planners with five yrs experience since Bachelor's or four yrs since Master's.

Manages and performs required analyses in support of organizational business improvement consultative evaluations, assessments, reviews, findings, and recommendations. Recommends and performs analytic studies of business processes, workflows, approval authorities, documentation flow and so forth using appropriate methodologies such as Pareto and fishbone diagrams, function analyses, etc Provides conclusive findings to validate or change, modify and improve business and workflow processes. Determines adequacy of performance and quality metrics. Facilitates organizational dissemination of findings and resulting recommendations using appropriate techniques such Delphi decision making, consensus building, etc. Develops organizational and workflow implementation plans for change. Develops associated documentation. Develops performance metrics for measurement of success.

Bachelor's or Master's degree in Planning or related field. Master's or graduate level coursework preferred.

This level may be achieved by Planners with seven yrs experience since Bachelor's or six yrs since Master's.

Manages and performs required analyses in support of organizational business improvement consultative evaluations, assessments, reviews, findings, and recommendations. Recommends and performs analytic studies of business processes, workflows, approval authorities, documentation flow and so forth using appropriate methodologies such as Pareto and fishbone diagrams, function analyses, etc. Provides conclusive findings to validate or change, modify and improve business and workflow processes. Determines adequacy of performance and quality metrics. Facilitates organizational dissemination of findings and resulting recommendations using appropriate techniques such Delphi decision making, consensus building, etc. Develops organizational and workflow implementation plans for change. Develops associated documentation. Develops performance metrics for measurement of success.

Bachelor's or Master's degree in Planning or related field. Master's or graduate level coursework preferred.

This level may be achieved by Planners with ten yrs experience since Bachelor's or nine yrs since Master's.

Manages and performs required analyses in support of organizational business improvement consultative evaluations, assessments, reviews, findings, and recommendations. Recommends and performs analytic studies of business processes, workflows, approval authorities, documentation flow and so forth using appropriate methodologies such as Pareto and fishbone diagrams, function analyses, etc. Provides conclusive findings to validate or change, modify and improve business and workflow processes. Determines adequacy of performance and quality metrics. Facilitates organizational dissemination of findings and resulting recommendations using appropriate techniques such Delphi decision making, consensus building, etc. Develops organizational and workflow implementation plans for change. Develops associated documentation. Develops performance metrics for measurement of success.

Bachelor's or Master's degree in Planning or related field. Master's or graduate level coursework preferred.

This level may be achieved by Planners with 15 yrs experience since Bachelor's, or fourteen yrs since Master's.

Manages and performs required analyses in support of organizational business improvement consultative evaluations, assessments, reviews, findings, and recommendations. Recommends and performs analytic studies of business processes, workflows, approval authorities, documentation flow and so forth using appropriate methodologies such as Pareto and fishbone diagrams, function analyses, etc. Provides conclusive findings to validate or change, modify and improve business and workflow processes. Determines adequacy of performance and quality metrics. Facilitates organizational dissemination of findings and resulting recommendations using appropriate techniques such Delphi decision making, consensus building, etc. Develops organizational and workflow implementation plans for change. Develops associated documentation. Develops performance metrics for measurement of success.

High school with secretarial and/or business coursework or equivalent training/ experience.

2 yrs of secretarial/ clerical experience.

Provides basic secretarial and clerical support to team of professionals and managers. May function as a receptionist for department or office and be responsible for collecting, sorting and distributing mail to department or office personnel. Types forms, letters, memos and other documents from written sources and/or transcription tapes, using personal computer and appropriate word processing software. Answers phones and transmits messages. Opens, date stamps, sorts and distributes incoming mail. Files documents and correspondence. Makes travel and meeting arrangements, as instructed. Makes photocopies and sends or receives emails, fax transmissions and other electronic communications. Maintains recurring internal reports, such as timesheets, overtime logs, etc. May do light bookkeeping and other basic accounting related or project related tasks. Performs such other duties as the Supervisor may from time to time deem necessary.

High school with secretarial and business coursework or equivalent training/ experience.

3 yrs of diversified business experience in positions with secretarial and clerical duties.

Provides full secretarial and clerical support to team of professionals and managers. May assist with some administrative details. Types letters, memos and other documents, which may be of confidential nature, using personal computers and word processing software. Reads and routes incoming mail, distributes reports and screens telephone calls. Coordinates activities and tasks with other personnel at various departments and/or company offices. Sets up and maintains files of documents and correspondence. Makes travel and meeting arrangements, and assembles required material for meetings and conferences. Makes photocopies and sends or receives emails, fax transmissions and other electronic communications. Updates and disseminates various internal reports requiring follow-up, as instructed. Assists with designated clerical tasks related to program activities. Performs such other duties as the Supervisor may from time to time deem necessary.

High school plus additional secretarial and business coursework, or equivalent training/ experience.

4 yrs of diversified secretarial/ business experience.

Provide proficient secretarial, clerical and administrative support to team of professionals and managers. At this level, duties are often not routine and require some advanced skills and initiative. Types letters, memos and other documents, which are often of a confidential nature, using personal computer and word processing software. May initiate draft communications on routine matters. Inputs data on Excel spreadsheets or database applications. Screens telephone calls, personally responding to routine requests for information and directing other calls to proper office or personnel. Reads and routes incoming mail and distributes reports and other mailings. Reviews outgoing materials for grammar, spelling, required signatures and conformance with established policies and procedures. Coordinates activities and tasks with other personnel at various departments and/or company offices and acts as liaison between supervisor and staff. Sets up and maintain files of documents and correspondence. Makes travel and meeting arrangements, and assembles required material for meetings and conferences. May be required to take and transcribe minutes of meetings directly or using transcription equipment. Makes photocopies and sends or receives emails, fax transmissions and/or electronic communications. Updates various internal reports, collecting and compiling data, and doing follow-up as necessary. Performs designated clerical or administrative tasks in support of program or unit's activities. Performs such other duties as the Supervisor may from time to time deem necessary.

High school plus advanced secretarial and business coursework, or equivalent training / experience.

5 yrs of diversified secretarial/ business experience, with at least 2 of these in a responsible secretarial capacity. 2 yrs clerical/ secretarial experience with an Associate's degree in Business or related major.

Provides full range of proficient secretarial and administrative support to a team of professionals and managers, demonstrating initiative and knowledge of the organization. Based on knowledge of supervisor's views, may compose correspondence on own initiative about administrative or routine matters, for supervisor's approval. Initiates calls to obtain services, follow up or coordinate actions to relieve management or professional personnel of administrative workload. Acts as liaison between manager and staff. Anticipates and prepares materials needed for conferences, travel, correspondence, appointments and meetings, informing appropriate personnel. May assist in preparing PowerPoint presentations. Performs word processing of letters, memos and other documents which are often of a confidential nature. May take and transcribe notes and meeting minutes. Screens telephone calls, personally responding to routine requests for information and directing other calls to proper office or personnel. Prepares spreadsheets and other special, recurrent or onetime reports, summarizes or replies to inquiries as instructed, selecting relevant information from a variety of sources such as reports, documents, correspondence, computer system and other offices. Advises other secretaries of new procedures and coordinates activities and tasks with personnel at various offices. Routes work in manager's absence and ensures smooth functioning of office. Performs such other duties as the Supervisor may from time to time deem necessary.

High school diploma plus college level business coursework, or equivalent training; college degree desired.

Minimum 7 yrs diversified secretarial/ business experience, at least 4 of these in positions with administrative responsibilities. An Associates degree substitutes for 3 yrs of the required experience. A Bachelor's degree may count for 5 yrs.

Provide proficient administrative and secretarial support of a complex and confidential nature, typically to a senior manager in a large operating unit, corporate group, or district office. Relieve manager and staff of routine administrative matters, demonstrating initiative and knowledge of unit's function and goals, and company organization, policies and procedures. Coordinate activities and communications using tact and discretion. Prepares and/or analyzes special, recurrent or onetime reports, summarizes or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, computer system and other offices. Based on knowledge of supervisor's views and established objectives, may compose correspondence on own initiative about routine administrative matters. Initiates calls to follow up or coordinate actions, obtain supplies, services or temporary personnel to relieve management or professional personnel of administrative workload, follows up to ensure commitments and deadlines are met. Trains, advises and disseminates information to other secretaries on new forms, policies and procedures, and coordinates activities and tasks with personnel at various offices. Anticipates and prepares materials needed for conferences, travel, correspondence, appointments, meetings, maintaining agendas, schedules and itineraries, and informs appropriate personnel. May assist in the preparation of proposals, contracts and presentations. May be called upon to organize and coordinate employee welfare or marketing related activities such as luncheons, exhibits, receptions, charity drives and/or other company functions. Performs word processing of correspondence and other documents or reports, and maintains confidential files and prepares expense reports. Performs such other duties as the Supervisor may from time to time deem necessary.

Associates degree in secretarial science or business, or equivalent training/ experience. Bachelor's preferred.

9 yrs of diversified secretarial/ business experience, 5 yrs of which should be in a responsible secretarial capacity.

Provide professional, highly skilled, administrative support of a complex and confidential nature, typically to a senior manager in a large operating unit, such as a region or large division, corporate group, or district office. Relieve manager and staff of routine administrative matters, demonstrating initiative and knowledge of operating groups' function and goals, as well as company organization, policies and procedures. Coordinate activities and communications across various units using tact and discretion. Prepares special reports, analyzes, consolidates data and prepares summaries. Replies to inquiries under general direction, selecting relevant information from a variety of sources including reports, documents, correspondence, computer systems or other offices. Pulls various reports off the project accounting and reporting system for supervisor review. Acts as liaison between senior manager and his/her direct reports and interfaces with top management and with clients, government officials and prospective clients on supervisor's behalf. Maintains manager's calendar, scheduling and coordinating appointments, conferences and travel arrangements, and prioritizing and rescheduling visitors or meetings on own initiative. Reviews materials submitted by others for executive's signature to ensure accuracy, appropriateness and conformance with supervisor's style, alerting writers of any problems. Composes correspondence which may require some understanding of or specialized subject matters, for supervisor's review and signature. Follows up with the manager's staff to ensure implementation of meeting commitments or replies to correspondence by deadline date. Initiates calls to obtain services, follow up or coordinate actions, to relieve manager of administrative workload. Performs word processing of letters, memos and other documents which are often of a confidential nature. May take and transcribe meeting minutes. Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by manager. Screens incoming correspondence and telephone calls, personally responding to routine requests for information and directing those not requiring executive's attention to proper office or personnel. May prepare expense reports, organization charts and PowerPoint presentations. Performs such other duties as the Supervisor may from time to time deem necessary.

Bachelor's in any field, plus continued education through workshops, seminars, and related courses.

This level may be achieved with related Bachelor's degree plus 2 yrs of experience in or related to  professional activities, exhibiting familiarity with related computer programs and applicable work, or the equivalent combination of education and relevant work experience.

Provides assistance to project manager, design consultant, or other professional or manager by coordinating or performing a variety of duties requiring professional level knowledge and familiarity with or related to project work, such as design, production, reporting and documentation, as required by specific position. Under the supervision of a professional consultant or /project manager, performs several of the following duties, depending on the program/project and in accordance with established standards and applicable regulatory policies: May assist in production coordination, and/or in the planning, organization and documentation of projects. May collect data to support professionals and project managers. May perform computations, and prepare tabulations and graphs. May arrange or coordinate internal/external meetings. May assist in the preparation of fee proposals and scopes of work. May assist in preparing specifications for projects. May assist in the preparation of proposals and presentations. May assist in the coordination and tracking of project submittals. May assist in conducting analyses and preparing studies and reports. May prepare permit applications, including reports, for regulatory agency review and approval. May provide database support for projects, to include document control, project logs, etc. May assist with project scheduling, utilizing Master's Projects and Primavera, or other applicable software. May provide writing support. May provide coordination of CADD work. May perform such other duties as the supervisor may from time to time deem necessary.

Bachelor's in any field, plus continued education through workshops, seminars, and related courses.

This level may be achieved with related Bachelor's degree plus 4 yrs of experience in or related to professional activities, exhibiting familiarity with related computer programs and applicable work, or the equivalent combination of education and relevant work experience.

Provides assistance to project manager, design consultant, or other professional or manager by coordinating or performing a variety of duties requiring professional level knowledge and familiarity with or related to project work, such as design, production, reporting and documentation, as required by specific position. Under the supervision of a professional consultant or /project manager, performs several of the following duties, depending on the program/project and in accordance with established standards and applicable regulatory policies. May assist in production coordination, and/or in the planning, organization and documentation of projects. May collect data and perform research to support professionals and project managers. May perform computations, and prepare tabulations and graphs. May arrange or coordinate internal/external meetings. May assist in the preparation of contracts, fee proposals, scopes of work, and invoices. May prepare specifications for projects. May assist in the preparation of proposals and presentations. May assist in the coordination and tracking of project submittals. May conduct analyses and prepare studies and reports. May prepare applications, including reports, for regulatory agency review and approval. May provide database support for projects, to include document control, project logs, etc. May assist with project scheduling, utilizing Master's Projects and Primavera, or other applicable software. May provide writing and editing support. May assist in coordinating the work of consultants or other employees involved in project development activities. May coordinate design production in accordance with specifications and applicable regulatory policies. May provide supervision and coordination of CADD work. May attend conferences and meetings with clients and regulatory agencies to ascertain requirements. May perform such other duties as the supervisor may from time to time deem necessary.

Bachelor's in any field, plus continued education through workshops, seminars, and related courses.

This level may be achieved with related Bachelor's degree plus 6 yrs of experience in or related to professional activities, exhibiting familiarity with related computer programs and applicable work, or the equivalent combination of education and relevant work experience.

Provides assistance to project manager, design consultant, or other professional or manager by coordinating or performing a variety of duties requiring professional level knowledge and familiarity with or related to project work, such as design, production, reporting and documentation, as required by specific position. Under the supervision of a professional consultant or /project manager, performs several of the following duties, depending on the program/project and in accordance with established standards and applicable regulatory policies. May assist in production coordination, and/or in the planning, organization and documentation of projects. May oversee and coordinate project work; interpret plans & schedules to anticipate conflicts, coordinate and conduct meetings with affected parties, and oversee inspection and documentation of project work. May assist in the preparation of contracts, fee proposals, scopes of work, and invoices. May prepare specifications for projects. May assist in the preparation of proposals, presentations, and related marketing material and publications. May assist in the coordination and tracking of project submittals. May conduct analyses and prepare studies and reports. May review and edit reports and provide writing support. May prepare applications, including reports, for regulatory agency review and approval. May assist with project scheduling, utilizing Master's Projects and Primavera, or other applicable software. May coordinate the work of consultants or other employees involved in project development activities. May coordinate and oversee design production in accordance with specifications and applicable regulatory policies. May provide supervision and coordination of CADD work. May attend conferences and meetings with clients and regulatory agencies to ascertain requirements and assist in the development of appropriate business development strategies. May perform such other duties as the supervisor may from time to time deem necessary.

Bachelor's in any field, plus continued education through workshops, seminars, and related courses.

This level may be achieved with related Bachelor's degree plus 8 yrs of experience in or related to professional activities, exhibiting familiarity with related computer programs and applicable work, or the equivalent combination of education and relevant work experience.

Provides assistance to project manager, design consultant, or other professional or manager by coordinating or performing a variety of duties requiring professional level knowledge and familiarity with or related to project work, such as design, production, reporting and documentation, as required by specific position. Under the supervision of a professional consultant or /project manager, performs several of the following duties, depending on the program/project and in accordance with established standards and applicable regulatory policies. May coordinate and oversee project production, inspection and documentation. May interpret plans & schedules to anticipate conflicts, and coordinate/conduct meetings with affected parties. May participate in the preparation of contracts, fee proposals, scopes of work, and invoices. May participate in the preparation of project proposals, presentations and related marketing material and publications. May coordinate and track project submittals. May conduct analyses and prepare studies and reports. May review and edit reports and provide writing support. May coordinate the work of consultants or other employees involved in project development activities. May coordinate and oversee design production in accordance with specifications and applicable regulatory policies. May provide supervision and coordination of CADD work. May attend conferences and meetings with clients and regulatory agencies to ascertain requirements and assist in the development of appropriate business development strategies. May be required to maintain awareness of regulatory agency policies, organize and categorize guidelines to facilitate compliance, and keep other personnel informed of changes in relevant regulations. May perform such other duties as the supervisor may from time to time deem necessary.

Bachelor's degree in Business Administration

5 yrs experience, or equivalent level of competency resulting from a combination of education, experience, and abilities. Without a degree, this is typically reached through a minimum of 10 yrs experience in progressively responsible administrative work.

Provide administrative and operations support to the head of a large operating unit, typically a Division Manager (DM), Regional Service Manager (RSM) or National Business Sector Manager (NBSM). Act as extension of manager's authority in administrative matters. Incumbent holds a position of responsibility, which includes compilation, analysis and presentation of operational data, preliminary budget development, and tracking of projects and budgets. Acts as liaison between manager and his/her clients and staff, and is charged with information flow across a wide organization. Plays proactive role in ensuring that budgets, goals and deadlines are met by monitoring progress and keeping manager well informed with up-to-date reports, graphs and other decision-making tools. Acts as liaison between DM or RSM/NBSM and his/her Program and Project Managers, District, Regional and National Service Director, as well as clients and prospective clients, responding to inquiries and requests for information/approval and/or directing to appropriate staff, as required. Responsible for the compilation of data and the preparation of monthly reports and preliminary budgets. Confers with managers' direct reports to ensure budget items are reasonable before presentation to the DM or RSM/NBSM. Monitors project progress/charges, adjusting budgets and monitoring revenue generation, project performance, and budget conformance throughout the yr. Advises unit managers on items needing attention, e.g., when marketing expenditures are close to exceeding budgeted amount. Coordinates operations within organization unit to ensure consistency with policies and procedures. Assists manager with the initiation and/or processing of personnel actions. Analyzes project control reports and profit planning monitors to ensure expenses have been accurately charted to proper account and proper program/division. Advises managers when corrections are needed. Develops charts and graphs based on financial reports, and updates them as needed for meetings, monthly reports, or presentations. Assists in the development of presentations to clients and prospective clients. Prepares organization charts for Division, Region or Business Sector. Provides secretarial and administrative support by composing memos, letters and other documents for manager's signature. Maintains manager's calendar, scheduling and coordinating appointments, periodic meetings, conferences and travel arrangements. May coordinate and attend meetings and prepare meeting minutes. May perform such other duties as the Supervisor may from time to time deem necessary.

Bachelor's degree in Business Administration.

7 yrs experience or equivalent level of competency resulting from a combination of education, experience, and abilities. Without a degree, this is typically reached through a minimum of 12 yrs experience in progressively responsible administrative work.

Provide administrative and operations support to the head of a large operating unit, typically a Division Manager (DM), Regional Service Manager (RSM) or National Business Sector Manager (NBSM). Act as extension of manager's authority in administrative matters. Incumbent holds a position of responsibility, which includes compilation, analysis and presentation of operational data, preliminary budget development, and tracking of projects and budgets. Acts as liaison between manager and his/her clients and staff, and is charged with information flow across a wide organization. Plays proactive role in ensuring that budgets, goals and deadlines are met by monitoring progress and keeping manager well informed with up-to-date reports, graphs and other decision-making tools. Acts as liaison between DM or RSM/NBSM and his/her Program and Project Managers, District, Regional and National Service Director, as well as clients and prospective clients, responding to inquiries and requests for information/approval and/or directing to appropriate staff, as required. Responsible for the compilation of data and the preparation of monthly reports and preliminary budgets. Confers with managers' direct reports to ensure budget items are reasonable before presentation to the DM or RSM/NBSM. Monitors project progress/charges, adjusting budgets and monitoring revenue generation, project performance, and budget conformance throughout the yr. Advises unit managers on items needing attention, e.g., when marketing expenditures are close to exceeding budgeted amount. Coordinates operations within organization unit to ensure consistency with policies and procedures. Assists manager with the initiation and/or processing of personnel actions. Analyzes project control reports and profit planning monitors to ensure expenses have been accurately charted to proper account and proper program/division. Advises managers when corrections are needed. Develops charts and graphs based on financial reports, and updates them as needed for meetings, monthly reports, or presentations. Assists in the development of presentations to clients and prospective clients. Prepares organization charts for respective Division, Region or National Business Sector. Provides secretarial and administrative support by composing memos, letters and other documents for manager's signature. Maintains manager's calendar, scheduling and coordinating appointments, periodic meetings, conferences and travel arrangements. May coordinate and attend meetings and prepare meeting minutes. May perform such other duties as the Supervisor may from time to time deem necessary.

Bachelor's degree in accounting or finance

In lieu of degree, minimum 10 yrs accounting experience including responsible positions such as analyst or accountant, or equivalent combination of education and experience.

To provide accounting support to Project Managers in the areas of client invoicing, labor adjustments, journal entries and maintenance of project database. Maintains database on subconsultants that includes keeping up-to-date information on certificates of insurance; verifies all invoices from subs before processing by accounts payable. Prepares labor adjustment or journal entries as needed; prepares invoices using computerized job cost system and reviews contracts to ensure invoices are in compliance; maintains contract files in orderly fashion. Keys time sheets and other charges into database. Performs monthly project cost analysis and billing reconciliation. Analyzes unbilled services and retainage; compares compensation against contract amount; provides any other analysis requested by Project Manager or Supervisor. Prepares and maintains appropriate spreadsheets on billing analysis. Retrieves backup documentation and photocopies for inclusion with invoices if necessary. Performs extensive analysis of general ledger accounts. Investigates and analyzes overhead expenditures for service line support. Prepares detailed analytical job cost summaries, balances billing to unbilled service, and monitors profit and loss of projects. Creates database of minority firms to support subcontracting plans. May perform other related duties as the supervisor may from time to time deem necessary.

Bachelor's degree in accounting or finance

In lieu of degree, minimum 10 yrs accounting experience including responsible positions such as analyst or accountant, or equivalent combination of education and experience.

Maintains database on subconsultants that includes keeping up-to-date information on certificates of insurance; verifies all invoices from subs before processing by accounts payable. Prepares labor adjustment or journal entries as needed; prepares invoices using computerized job cost system and reviews contracts to ensure invoices are in compliance; maintains contract files in orderly fashion. Keys time sheets and other charges into database. Performs monthly project cost analysis and billing reconciliation. Analyzes unbilled services and retainage; compares compensation against contract amount; provides any other analysis requested by Project Manager or Supervisor. Prepares and maintains appropriate spreadsheets on billing analysis. Retrieves backup documentation and photocopies for inclusion with invoices if necessary. Performs extensive analysis of general ledger accounts. Investigates and analyzes overhead expenditures for service line support. Prepares detailed analytical job cost summaries, balances billing to unbilled service, and monitors profit and loss of projects. Creates database of minority firms to support subcontracting plans. May perform other related duties as the supervisor may from time to time deem necessary.

Associates or Bachelor's degree in Graphics Design or related degree, or equivalent combination of education and experience.

Minimum 3 yrs experience in graphic design with an Associates; only 1 yr experience required with Bachelor's degree.

Under the supervision of the Media Production Manager or other assigned supervisor, the Graphic Designer is responsible for the design and production of graphic artwork and copy layout. The Graphic Designer I level requires a minimum of 3 yrs experience and working knowledge of at least 3 of the following applications: Illustrator, PhotoShop, InDesign, Acrobat Professional, PowerPoint, Keynote. Provides design, layout and prepress for marketing and collateral material. Develops layout utilizing electronic design, illustration and photo software. Selects appropriate software for assigned project and enters commands on keyboard to open electronic files containing photographs and illustrations. Manipulates photographs, film, negatives, prints or electronic files, and selects material to be utilized in each project. Establishes appropriate type styles, size and spacing, color and composition. Types, edits or reformats written materials. Proofreads and correct errors. Prepares jobs for output or prepress to achieve desired results. Verifies and coordinate with coworkers assigned to the same project, to ensure consistency in format and quality. Discusses project at the beginning and at various stages of completion and presents sample of proposed layout to supervisor for review or approval. Operates hardware output devices and peripherals equipment, i.e., computers (PC and Mac), scanners, printers, copiers, plotter and presentation and bindery equipment. Organizes and maintains graphic request folders, labor sheets and time sheets. May be required to order supplies, file and collate materials for proposals and presentations. Performs such other duties as the supervisor may from time to time deem necessary.

Associates or Bachelor's degree in Graphics Design or related degree, or the equivalent combination of education and experience.

Minimum of 5 yrs with Associates; 3 yrs with Bachelor's

Under the supervision of the Media Production Manager or other assigned supervisor, the Graphic Designer is responsible for design and production of graphic artwork and copy layout. The Graphic Designer II level requires a minimum of 5 yrs experience and working knowledge of Illustrator, PhotoShop, InDesign, and Acrobat Professional plus presentation software such as PowerPoint or Keynote. Provides design, layout and prepress for marketing and collateral material. Develops layout utilizing electronic design, illustration and photo software. Selects appropriate software for assigned project and enters commands on keyboard to open electronic files containing photographs and illustrations. Manipulates photographs, film, negatives, prints or electronic files and selects material to be utilized in each project. Establishes appropriate type styles, size and spacing, color and composition. Types, edits or reformats written materials. Proofreads and correct errors. Prepares jobs for output or prepress to achieve desired results. Verifies and coordinates with coworkers assigned to the same project, to ensure consistency in format and quality. Discusses project at the beginning and at various stages of completion and presents sample of proposed layout to supervisor for review or approval. Operates hardware output devices and peripherals equipment, I.e., computers (PC and Mac), scanners, printers, copiers, plotter and presentation and bindery equipment. Organizes and maintains graphic request folders, labor sheets and time sheets. Order supplies, files and collates materials for proposals and presentations. Performs such other duties as the supervisor may from time to time deem necessary.

Associate’s or Bachelor's degree in Graphic Design or related degree, or the equivalent combination of education and experience.

Minimum 5 yrs experience in all phases of graphic design with an Associate’s; with Bachelor's degree, 3 yrs minimum.

Under the supervision of the Media Production Manager or other assigned supervisor, the Sr. Graphic Designer is responsible for design and production of the more complex graphic artwork and copy layout. The Sr. Graphic Designer I is fully capable of conceptualizing complex designs independently and may assist the supervisor by giving guidance to other designers and/or project team members. The Sr. Graphic Designer I level requires a minimum of 5 yrs experience. Requires detailed knowledge of Illustrator, PhotoShop, InDesign, and Acrobat Professional plus presentation software such as PowerPoint or Keynote. Provides graphic design and production of complex graphic artwork and copy layout. Gives assistance and art direction for both proposal and presentation projects in support of marketing and operations departments. Conceptualizes complex design independently and develops formats, advertisements, brochures and any collateral material. Conducts research to select and secure suitable illustrative material; studies illustrations and photographs to plan presentation of material. Creates, selects and modifies illustrations. Selects or scans in photographs and other illustrative material and establishes appropriate type style, size and spacing, color and composition. Executes layout and rendering utilizing electronic design, illustration and photo software and hardware output devices. Operates peripheral equipment associated with computer graphics and output, such as plotter, slide scanner, multimedia, scanning, etc. Verifies and coordinates with coworkers assigned to the same project, to ensure consistency in format and quality; consults with supervisor on final layout and any problem areas. Organizes and maintains graphic request folders, labor sheets and time sheets. May assist supervisor by giving guidance and art direction to other designers and/or project team members. May be required to order supplies, file and collate materials for proposals and presentations. Performs such other duties as the supervisor may from time to time deem necessary.

Associates or Bachelor's in Graphic Design or related degree, or the equivalent combination of education and experience.

Minimum 7 yrs experience in all phases of graphic design with an Associates; with Bachelor's degree, 5 yr minimum.

Under the supervision of the Media Production Manager or other assigned supervisor, the Sr. Graphic Designer is responsible for design and production of the more complex graphic artwork and copy layout. The Sr. Graphic Designer II is fully capable of conceptualizing complex designs independently and may assist the supervisor by giving guidance to other designers and/or project team members. The Sr. Graphic Designer II level requires a minimum of 7 yrs experience. Requires detailed knowledge of Illustrator, PhotoShop, InDesign, and Acrobat Professional plus presentation software such as PowerPoint or Keynote. Provides graphic design and production of complex graphic artwork and copy layout. Gives assistance and art direction for both proposal and presentation projects in support of marketing and operations departments. Conceptualizes complex design independently and develops formats, advertisements, brochures and any collateral material. Conducts research to select and secure suitable illustrative material; studies illustrations and photographs to plan presentation of material. Creates, selects and modifies illustrations. Selects or scans in photographs and other illustrative material and establishes appropriate type style, size and spacing, color and composition. Executes layout and rendering utilizing electronic design, illustration and photo software and hardware output devices. Operates peripheral equipment associated with computer graphics and output, such as plotter, slide scanner, multimedia, scanning, etc. Verifies and coordinates with coworkers assigned to the same project, to ensure consistency in format and quality; consults with supervisor on final layout and any problem areas. Organizes and maintains graphic request folders, labor sheets and time sheets. May assist supervisor by giving guidance and art direction to other designers and/or project team members. May be required to order supplies, file and collate materials for proposals and presentations. Performs such other duties as the supervisor may from time to time deem necessary.

Bachelor's degree in Graphic Design or related major is strongly desired.

Minimum 8 yrs experience in al phases of graphic design. With less than Bachelor's degree, at least 10 yrs experience is generally required.

Under the supervision of the Graphics Manager, the Graphic Design Coordinator is responsible for assuming a lead designer role. Provides innovative conceptual design and knowledge of state-of-the-art graphic design and presentation software/hardware products. Coordinates project production and gives art direction to other graphics designer to ensure that assigned jobs are produced within acceptable schedule requirements and budget limitations. Acting as lead designer, provides art direction to graphic designers involved in proposal presentation projects in support of marketing and operations departments. Provides innovative conceptual design, layout and prepress for marketing and collateral material. Provides assistance and knowledge of state-of-the-art graphic design and presentation software, hardware and peripheral equipment. Formulates and develops complex or innovative design concepts into art layouts and presents to departments head and/or client for approval. Conducts research to select and secure suitable illustrative material; studies illustration and photographs to plan presentation of material. Develops format for page layout, advertisements, brochures, and any collateral material by determining size and arrangement of illustrative material and copy, selecting style and size of type, and arranging layouts based upon available space, knowledge of layout principles, and aesthetics design concepts. Coordinates project production, verifies requirements, and supplies direction to coworkers assigned to the same project, to ensure consistency in format and quality. Consult with Graphics Manager on inconsistencies and problem areas. Organizes and maintains graphics request folders, labor sheets and time sheets. Order supplies, files and collates materials for proposals and presentations. Performs such other duties as the supervisor may from time to time deem necessary.

Bachelor's degree in Graphic Design or equivalent.

Minimum 5 yrs experience in all phases of graphic design. Two yrs experience overseeing design activities.

Under the general guidance of Creative Services Manager, the Regional Graphics Coordinator is responsible for the day-to-day operations of the graphics function in their assigned regional office. This includes clerical, administrative and design roles. Supports client bases at region and acts as liaison on graphics requirements between region and Corporate Media personnel. Plans, directs and controls production of jobs at regional office. Provides design, layout, prepress and art direction on all graphics jobs in-house. Provides assistance for both proposal and presentation artwork in support of marketing and operations departments. Coordinates work activities with graphics personnel at corporate office and other support groups. Organizes and maintains graphic request forms and logs, recording labor and direct charges. Maintains or oversees the maintenance of related equipment. Orders, organizes and maintains forms and supplies for graphic needs at regional office. Monitors daily productivity of all jobs and responds to client inquiries on project status. Coordinates the acquisitions of vendor services when applicable on a project and maintains contact to ensure timely receipt of materials, services or supplies. Responsible for establishing good working relationships with local vendors and suppliers. May be required to file, copy, collate or bind materials for proposals and presentation. Performs such other duties as the Supervisor may from time to time deem necessary.

Bachelor's degree in communications, journalism, English, or a discipline (or its equivalent in formal education and hands-on experience).

4 yrs of writing experience, to include at least 3 yrs experience with block diagram/flow charts. High proficiency in Microsoft products. Solid knowledge of standard concepts, practices and procedures. Familiarity with graphic design, page layout, and desktop publishing.

Develop materials, such as reference manuals, operating and maintenance instructions, and project proposals related to the objectives of internal or external clients. Ensure that TO global initiatives and standards are achieved within scope of responsibility. Writes, rewrites and edits literature. Develops materials, such as reference manuals, operating and maintenance instructions, training materials, reports and project proposals for a wide range of internal and external clients. Creates, edits, and maintains project documentation, including: project plans, flow diagrams, requirements documentation, test cases, help systems, and online demonstrations. Translates business operations and procedures into requirements. Studies data and conducts in-depth interviews with Subject Matter Experts (SME) to understand projects or procedures. Documents and updates standards and protocols for database nomenclature, coding, and documentation. Evaluates long-term needs in relation to major projects and information updates, and maintains project timelines to meet these needs. Develops requirement documents for proposed web applications. Creates and edits screen text and navigation for web applications and the corporate intranet. Edits, standardizes, and revises material prepared by other writers or personnel. May perform such other duties as the supervisor may from time to time deem necessary.

Bachelor's' s degree, preferably in English, Communications or related major.

3 years' experience within the firm or in a similar /marketing environment, or an equivalent combination of education, skills and experience. Without a degree, 10 years of relevant experience are typically required in addition to appropriate knowledge and skills.

Reviews and edits reports and other deliverables prepared by Atkins' services for clients with the purpose of enhancing the quality of Atkins' products. Assignments may include some layout and production as well as coordination with Atkins' Mediagroup and other groups. Supports writing and editing assignments as needed for Atkins' Business Development and Marketing Services. Drawing upon professional experience in the area of communications, provides writing and editing services for Atkins product deliverables. Works directly with project manager to determine the level of service needed and to provide input regarding content needs and format. Works directly with individuals providing content for the deliverable to facilitate schedule adherence and quality content. May also include some contact with clients. Coordinates graphic content and production of deliverables as agreed upon with project manager. Under direction of Corporate Communications Manager, handles marketing and communications assignments as requested. Performs such other duties as the Supervisor may from time to time deem necessary.

Bachelor's degree, preferably in English, Communications or related major.

3 years' experience within the firm or in a similar /marketing environment, or an equivalent combination of education, skills and experience. Without a degree, 10 years of relevant experience are typically required in addition to appropriate knowledge and skills.

Provides guidance to the firm in the area of report standards and editorial quality. Reviews and edits reports and other deliverables prepared by Atkins' services for clients with the purpose of enhancing the quality of Atkins' products. Assignments may include some layout and production as well as coordination with Atkins' Mediagroup and other groups. Supports writing and editing assignments as needed for Atkins' Business Development and Marketing Services. Helps establish report standards and editorial guidelines for Atkins' publications and deliverables. Drawing upon professional experience in the area of communications, provides writing and editing services for Atkins product deliverables. Works directly with project manager to determine the level of service needed and to provide input regarding content needs and format. Works directly with individuals providing content for the deliverable to facilitate schedule adherence and quality content. May also include some contact with clients. Coordinates graphic content and production of deliverables as agreed upon with project manager. Under direction of Corporate Communications Manager, handles marketing and communications assignments as requested. Performs such other duties as the Supervisor may from time to time deem necessary.

Bachelor's degree in or related field.

Minimum 5 yrs work experience as a Quality Assurance Manager or equivalent role in a service environment and as an internal consultant in a project oriented culture.

The Director, Quality Assurance has the responsibility of directing the company’s quality initiatives to ensure that both internal and external processes and products meet the company’s desired level of quality and efficiency. Reports to the COO, and collaborates closely with the Board, National Service Directors, Regional Service Managers, Division Managers, Program Managers, Project Managers, Legal Counsel, QCAP Committee, and all staff levels. Establishes and monitors quality assurance methods that maximize the accuracy, thoroughness, appearance, efficiency, bidability, and serviceability of our project deliverables, while minimizing our liability and cost. Develops new processes and tools as needed to support quality assurance methodology. Monitors quality improvement processes. Leads the Company’s efforts to establish a “quality culture”. Provides overall coordination, development and training of internal audits. Develops and provides training to educate and teach staff on quality issues. Provides support in proposal development to ensure quality program language is used concerning ability to perform, elimination of superlatives or exaggerations in contract language, and unrealistic requirements. Reviews studies and reports for liability related concerns on a selected basis. Develops and maintains historical information relative to previous problem areas and instructs staff as to future avoidance. During project performance reviews, identifies and analyzes project execution problems and recommends solutions to avoid repetition. Facilitates solutions to solve quality problems that cross Services/Divisions/Regions. Addresses nonconformities from previous internal and external audits. Ensures that organizational systems and training are in place. Ensures that documentation and design controls are appropriate for organization. Assists the management team and provides QA support as necessary to manage risk to the firm. Develops selection criteria for quality improvement actions on a quarterly basis and presents results to COO for Board reports. Publishes quarterly email based newsletter to all staff communicating quality related activities and results. Develops recognition and reward systems, in conjunction with Human Resources, to promote quality improvement. Administers an annual operating budget for implementation of the entire corporation’s QA program. Organizes networking with other organizations with similar programs. May perform such other assignments as the Supervisor may deem necessary from time to time.

High school diploma, GED, or equivalent reading and writing skills.

Minimum 2 yrs experience in office environment, preferably in or related establishment. An Associate's degree would substitute for required experience. Library science courses helpful.

Set up, maintain and store files for new, current or past projects and proposals to document project progress and facilitate information retrieval. Prepares file folders and labels for new and current projects, proposals, or other documents, following a consistent reference method for easy retrieval. Maintains files for all department's active projects. Reviews project documents to be filed, ascertains appropriate folder location and places in project folder. Updates labels and physically rearranges folders as project files increase. Retrieves documents and information as requested by company consultants, outside consultants or developers to expedite job progress/completion. When instructed/approved by project manager, archives/catalogues completed project files, including documents, books, plans, etc., entering reference data in an Excel spreadsheet or database, and/or maintaining CD library of pdf and CADD files. Places archived items in specified boxes, labels according to storage company's requirements and contacts dispatcher for pickup. Orders via fax or phone the return of archived documents from storage company, as requested by Atkins employees, to retrieve documents needed for an existing project or for legal purposes. Returns retrieved files to storage company, placing documents back in box and calling for pickup. Occasionally audits files for required information as requested by manager or client. Performs general office duties, such as faxing, distributing mail, and answering phones, to assist with department's general administrative needs due to backlog or due to a staff member's absence. Performs such other duties as Supervisor may from time to time deem necessary.

High school diploma, GED, or equivalent reading and writing skills.

5 yrs experience with filing and document control responsibilities, or Associate's degree plus 2 yrs of document control experience.

Create and maintain files for new projects and proposals to allow company personnel and their clients to easily retrieve and review documents and plans. Coordinate the archiving and retrieval of completed project files for future reference. May be required to implement and maintain a document control system for department or division. Maintains document log of all incoming and outgoing correspondence, drawings, electronic documentation, etc. to ensure all pertinent copies have been received and filed properly in the document control system. Enforces security on all document control files, coordinates and confirms all document identification numbers, assists staff members in retrieving documents as needed. Prepares file outline, folders, and labels for new projects and proposals, establishing a consistent reference method for easy retrieval. Maintains files for all department's active projects. Reviews project documents to be filed, ascertains appropriate folder location and places in project folder. Updates outlines and labels, and physically rearranges folders as project files increase. When instructed/approved by project manager, archives/catalogues completed project files, including documents, books, plans, etc., entering data in an Excel spreadsheet. Places archived items in specified boxes, labels according to storage company's requirements and contacts dispatcher for pickup. Orders via fax or phone the return of archived documents from storage company, as requested by Atkins employees, to retrieve documents needed for an existing project or for legal purposes. Returns retrieved files to storage company, placing documents back in box and calling for pickup. Performs general office duties, such as faxing, distributing mail, and answering phones, to assist with department's general administrative needs due to backlog or due to a staff member's absence. May be required to establish a new document control system for department, program, or division. Performs such other duties as Supervisor may from time to time deem necessary.

Bachelor's degree in Science/ and/or Occupational Health & Safety

7 yrs of related experience, or equivalent combination of formal education and practical experience, to include practical understanding of OSHA standards. Previous management experience may be required if needed in assigned region to understand client contracts, contracts and scope(s) of work, in conjunction with project documentation and methodology.

Responsible for Quality Assurance (QA) reviews and implementation of corrective actions throughout assigned Region to comply with contractual requirements and corporate procedures/policies. Responsible for the implementation of the Corporate Health and Safety Management system at assigned Region of the firm, reinforcing the “Zero Tolerance Safety Culture.” Work hand-in-hand with the project/program leadership to create a safe working environment for all employees. Conducts QA reviews and audits of project documentation and implementation of processes required to ensure that project staff is in compliance with terms of scope, specifications, and any other project requirements. Reports project quality to Project Managers, Division Managers and Regional Service Manager. Initiates and implements corrective procedures, as needed, and communicates expectations to project staff. Establishes time frames for problem resolution and follow up to ensure compliance with corrective measures initiated. Instructs Division administrative staff in specific budgetary functions and tracking procedures to be utilized on projects and utilizes their services in the review of division and project budgetary tracking. Trains/instructs project staff, if necessary, in applicable administrative and policies and procedures. Provides Smith Systems Driver training to new hires. Coordinates, implements and enforces Corporate safety policies, programs and procedures for Regional field and office personnel in compliance with state and federal laws. Works closely with the Management Team to set H&S objectives and targets. Continually reviews H&S Policy/Statement with a view to supporting & recommending to the Company revisions/amendments as appropriate. Manages the Master's general and specific safety training schedules to increase employee awareness of safety and occupational health issues: Conducts OSHA and Hazard Communication training for all region employees to include First Aid, CPR and OSHA 10-hr training. Conducts New Employee Safety Orientation, monthly 'Tool Box Talks' meetings and coordinates site-specific hazard training. Administers the Safety Incentive Award Program. Conducts and documents regular on-site safety audits/inspections as appropriate with a view to improving the overall standard and quality of the safety system. Investigates unsafe acts, near misses, incident/accident; holds vehicle accident debriefings; recommends appropriate actions to include disciplinary procedures and prepares reports. Evaluates hazardous conditions and works with supervision to eliminate the hazards. Assists in the development of accident reduction and prevention programs in concert with corporate policy. Reviews monthly H&S performance and other statistical information to analyze the nature and frequency of injuries; maintains current incident data and accident investigations and provides feedback to senior management. Advises senior management of conditions and/or situations requiring additional attention or assistance, including guidance on OSHA-mandated matters. Communicates employees' work related health concerns and makes recommendations to management for solution of these concerns. Develops and/or reviews site-specific Health & Safety Plans. Maintains records of safety violations and subsequent actions to include employee safety and compliance records. Reviews and updates safety and emergency plans as needed. Assists in the development of safety procedures and checklists to be used within operations and in the field. Monitors fleet safety program. Monitors changes in safety regulations and interacts with regulators as requested. Creates internal audit standards. Establishes and maintains positive proactive working relationships with internal personnel, supervision, management, subcontractors and client personnel. Performs other such duties as the supervisor may from time to time deem necessary.

Bachelor's degree in business, education, marketing or related area preferred, or the equivalent combination of formal education and work experience in training management, event planning or related area.

Minimum four years of corporate experience with training event planning, coordination, and related information management responsibilities. Two or more years of experience with Atkins required to demonstrate broad knowledge of the company's operations, history and organization.

Responsible for planning and coordinating the implementation of all corporate training programs, including logistics, information management, and related client service (employee support). Responsible for defining, maintaining, and updating all training data management processes and procedures, from collection to reporting. Responsible for establishing and maintaining the highest level of client service for the University, including but not limited to one-business-day response time for all inquiries, complete resolution to all support issues, and accurate and timely communications with all program participants. Responsible for all of the University's operational interactions and relationships with external training providers and vendors, ensuring responsive resolutions to problems and access/user issues. Develops, maintains and updates University infrastructure and systems (website, database, file archive, LMS), establishing and overseeing procedures for day-to-day systems management. Responsible for defining, maintaining, and updating all training delivery processes and procedures, including but not limited to planning timelines, logistics management, vendor negotiations, file/document maintenance and management, and instructor/participant management and follow-up. Supervises training coordinators and oversees activities of all on-site support staff for University training events. Provides regular status reports to University Director, including usage trends, issues and resolution, and recommendations/proposals for continuous improvement of systems, strategies, and processes. Performs other such duties as the supervisor may from time to time deem necessary.

Bachelor's or Master's degree in appropriate discipline. PhD in field of expertise a plus.

15 yrs of experience since Bachelor's degree or 13 yrs since Master's

Provides guidance throughout the firm within chosen field of expertise. Serves as chief expert on significant projects which include his/her specialty, working under the general administrative direction of the National Service Director. Monitors activity and developments within area of specialization and keeps executives informed of such. Upholds professional ethics and standards of conduct. Provides direction throughout the company within field of expertise. Establishes criteria on projects related to field of expertise and provides input/direction to project managers and team members. Participates in quality assurance reviews. Designs and directs complex research efforts within area of expertise. Assists management in conducting project review audits involving specialty discipline. Establishes and disseminates, reviews and updates firmwide professional standards, guidelines and procedures, including investigation and design procedures, and quality assurance review guidelines for application to project production. Monitors utilization and compliance by staff relative to these standards, documents, guidelines and procedures. Participates in the development and implementation of in-house development programs and coordinates with operating managers to selectively involve appropriate staff in these in-house programs as well as in outside development opportunities (conferences, seminars, student coursework, etc.). Coordinates with operational managers to identify staffing needs, deficiencies and opportunities for recruitment in specialty area. Assists in the identification, screening, recruitment and orientation of qualified candidates to fill key vacancies within specialty field.

Bachelor's or Master's degree in appropriate discipline. PhD in field of expertise a plus.

20 yrs of experience since Bachelor's degree or 18 yrs since Master's

Provides guidance throughout the firm within chosen field of expertise. Serves as chief expert on significant projects which include his/her specialty, working under the general administrative direction of the National Service Director. Monitors activity and developments within area of specialization and keeps executives informed of such. Upholds professional ethics and standards of conduct. Provides direction throughout the company within field of expertise. Establishes criteria on projects related to field of expertise and provides input/direction to project managers and team members. Participates in quality assurance reviews. Designs and directs complex research efforts within area of expertise. Assists management in conducting project review audits involving specialty discipline. Establishes and disseminates, reviews and updates firmwide professional standards, guidelines and procedures, including computer utilization criteria, investigation and design procedures, and quality assurance review guidelines for application to project production. Monitors utilization and compliance by staff relative to these standards, documents, guidelines and procedures. Participates in the development and implementation of in-house development programs and coordinates with operating managers to selectively involve appropriate staff in these in-house programs as well as in outside development opportunities (conferences, seminars, student coursework, etc.). Coordinates with operational managers to identify staffing needs, deficiencies and opportunities for recruitment in specialty area. Assists in the identification, screening, recruitment and orientation of qualified candidates to fill key vacancies within specialty field.

Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

This level may be achieved by Professionals with 8 yrs of experience since Bachelor's or 7 yrs since Master's, with at least two of these yrs in positions with program management or supervisory responsibilities. Typical incumbent has 10+ yrs of experience.

Under the general direction of a Division Manager, supervises the staff and work production of a service program unit. Provides leadership, direction and guidance to program staff to ensure that quality services are provided to clients and the program meets its operating performance targets. Managers project production, marketing efforts, and financial aspects of the program to ensure client satisfaction, continued program production backlog, and profitability of all projects within the program unit. This level program manager is typically responsible for programs with annual revenues of less than $500K, limited geographic or scope, and/or staff group of less than 10 professionals and support personnel.

STAFF ADMINISTRATION

Identifies program staffing needs based on future workload and manpower projections. Initiates actions to recruit, hire, and terminate program staff, subject to senior management approval. Recommends salary levels for new hires and initiates salary and position adjustment actions for program staff, subject to senior management review and approval. Conducts semiannual performance reviews and annual career planning sessions with program staff. Provides ongoing performance feedback and counsel to program staff to facilitate good performance and career development.

PROJECT PRODUCTION AND MANAGEMENT

Develops and maintains program production workload projections and monitors manpower requirements; takes appropriate actions to ensure project deadlines are met according to schedule and priority considerations. Works with project managers to ensure their projects are properly scoped, budgeted, scheduled and managed; monthly client billings are timely and accurately completed; outstanding accounts receivables are followed up on and collected; and monthly project percent completes are input to administration.

MARKETING AND CLIENT MAINTENANCE

Participates in the development of the Service's Strategic Plan and carries out those components that relate to the program. Actively pursues new project opportunities for the program, the service, and the firm by maintaining contacts with current and prospective clients; identifies and works toward the resolution of client relations problems.

Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

This level may be achieved by Professionals with 10 yrs of experience since Bachelor's or 9 yrs since Master's, with at least four of these yrs in positions with program management or supervisory responsibilities. Typical incumbent has 12+ yrs of experience.

Under the general direction of a Division Manager, supervises the staff and work production of a service program unit. Provides leadership, direction and guidance to program staff to ensure that quality services are provided to clients and the program meets its operating performance targets. Managers project production, marketing efforts, and financial aspects of the program to ensure client satisfaction, continued program production backlog, and profitability of all projects within the program unit. This level program manager is typically responsible for programs with annual revenues of less than $1.5M, limited geographic or scope, and/or staff group of less than 15 professionals and support personnel.

STAFF ADMINISTRATION

Identifies program staffing needs based on future workload and manpower projections. Initiates actions to recruit, hire, and terminate program staff, subject to senior management approval. Recommends salary levels for new hires and initiates salary and position adjustment actions for program staff, subject to senior management review and approval. Conducts semiannual performance reviews and annual career planning sessions with program staff. Provides ongoing performance feedback and counsel to program staff to facilitate good performance and career development.

PROJECT PRODUCTION AND MANAGEMENT

Develops and maintains program production workload projections and monitors manpower requirements; takes appropriate actions to ensure project deadlines are met according to schedule and priority considerations. Works with project managers to ensure their projects are properly scoped, budgeted, scheduled and managed; monthly client billings are timely and accurately completed; outstanding accounts receivables are followed up on and collected; and monthly project percent completes are input to administration.

MARKETING AND CLIENT MAINTENANCE

Participates in the development of the Service's Strategic Plan and carries out those components that relate to the program. Actively pursues new project opportunities for the program, the service, and the firm by maintaining contacts with current and prospective clients; identifies and works toward the resolution of client relations problems.

Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus.

This level may be achieved by Professionals with 12 yrs of experience since Bachelor's or 11 yrs since Master's, with at least six of these yrs in positions with program management or supervisory responsibilities. Typical incumbent has 14+ yrs of experience.

Under the general direction of a Division Manager, supervises the staff and work production of a service program unit. Provides leadership, direction and guidance to program staff to ensure that quality services are provided to clients and the program meets its operating performance targets. Managers project production, marketing efforts, and financial aspects of the program to ensure client satisfaction, continued program production backlog, and profitability of all projects within the program unit. This level program manager is typically responsible for programs with annual revenues of less than $2.5M, unlimited geographic or scope, and/or staff group of less than 35 professionals and support personnel. Helps program staff identify and pursue professional development activities consistent with their career development goals and program objectives/needs. Advises program staff concerning company policies and procedures; monitors and enforces compliance. Reviews and makes approval decisions on program staff requests for vacation, leaves of absence, business travel, continuing education, professional development, office equipment purchases and payment of straight time overtime for exempt personnel within the constraints of budgets and authorization limits as established by National Service Director. Oversees financial performance of projects being produced and/or managed with the program unit; identifies potential problem projects, and directs remedial actions to ensure that projects in trouble are identified and remedial actions promptly taken to ensure positive financial results and client satisfaction. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed on program unit's projects. Conducts periodic QA compliance audits on current or recently completed projects. Assists Project Managers within the program in resolving problems concerning work with other programs.

MARKETING AND CLIENT MAINTENANCE

Participates in the development of the Service's Strategic Plan and carries out those components that relate to the program. Actively pursues new project opportunities for the program, the service, and the firm by maintaining contacts with current and prospective clients; identifies and works toward the resolution of client relations problems. Participates in the evaluation of new project opportunities and recommends go/no go action to senior management for further consideration and approval. Identifies project proposal preparation and interviews teams, and develops project marketing budgets subject to review and approval by senior management. Maintains visibility and professional currency by participating in civic and professional organizations, and encourages staff to do the same.

CONTRACTS AND FINANCIAL

Participates in the review and approval of contracts and contract addenda with clients and subconsultants. Reviews and recommends project budgets for approval by senior management. Initiates purchase requests for capital items for approval by senior management. Provides input and recommendations concerning final write-offs and past due accounts receivables. Participates in preparing for and conducting contract negotiations with clients and subconsultants.