GSA MOBIS SCHEDULE
| Program Manager/Project Manager: |
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Responsibilities: Serves as Contract Manager and the Contractor''s
authorized point of contact with the Government Contracting Officer (CO) and
Contracting Officer''s Technical Representative (COTR). Consults with
Government managers; plans, organizes, and controls total contractor effort
responding to the client''s needs. Ensures all activities conform with terms
and conditions of the contract. Qualifications: A Bachelor''s or Master''s Degree in Business Management or other related professional discipline with a minimum of ten (10) years relevant experience. Proven expertise in the management of complete enterprise-wide business processes and information products and systems. Significant experience in the planning and implementation of Quality Assurance Programs for large and complex organizations and programs. Demonstrated ability to provide guidance, direction and coordination of professional, technical and administrative personnel. Demonstrated experience in effective written and oral communication skills including conducting formal presentations to large audiences. |
| Quality Services Manager/Team Leader/Task Leader: |
| Responsibilities: Monitors
each Quality Assurance task and keeps Program/Project Manager
apprised of status, problems and accomplishments. As a team
leader, provides on-site coordination and direction of task
effort and assigned resources. Plans, organizes, and directs
task-wide quality project(s); serves as alternate Contract
Manager; and may be the Contractors' authorized point of contact
with the Government Contracting Officer (CO) and Contracting
Officer's Technical Representative (COTR). Consults with
Government managers; plans, organizes, and controls assigned
portion of contractor Quality Assurance Program effort,
responding to the client's information system or business
process needs. Ensures all activities conform to terms and
conditions of the contract. Qualifications: A Bachelor's degree (*) in Computer Science, Business Administration, or other discipline related to information systems, business processes, or mission areas that are subject to review and support plus a minimum of seven (7) years relevant experience. At least two (2) years supervisory experience is required plus proven expertise in the management of computer systems, relevant business or mission support processes to include responsibility for quality performance and results. Familiarity with necessary business software applications and awareness of information infrastructure capabilities needed to access information that is to be reviewed and to support the delivery of quality support services. Demonstrated ability to provide guidance, direction and coordination of technical and non-technical personnel. Experience in developing feasibility assessments, identification of resources needed, and estimation of time frames and associated costs. Demonstrated experience in effective written and oral communications skills including conducting formal presentations to large audiences. |
| Mission Area Expert: |
| Responsibilities: Applies
business process improvement and engineering methodologies and
principles to conduct major, enterprise-wide business process
evaluation and modernization projects. Key coordinator between
multiple project teams to ensure enterprise-wide integration and
coordination of effort. Provides guidance and multi-disciplined
professional leadership to evaluate the client's needs and
create cost-effective solutions. Qualifications: A Bachelor's or Master's Degree in Business Management or other mission-area professional discipline with a minimum of ten (10) years relevant experience. Specific areas of expertise include: enterprise mission area-specific functional product and process requirements analysis, systems analysis and design and engineering, and documentation. Demonstrated experience at a senior level in specified mission-area or business process, written and oral communications skills including conducting formal presentations. Ability to work independently or with only general guidance and direction. |
| Subject Matter Expert: |
| Responsibilities: Applies
business process improvement and engineering methodologies and
principles to conduct business process evaluation and
modernization projects. Provides subject matter expertise and
leadership to project team to ensure integration and
coordination of effort. Provides direction and multi-disciplined
professional leadership to evaluate the client's needs and
create cost-effective solutions. Qualifications: A Bachelor's or Master's Degree in Business Management or specified professional discipline with a minimum of seven (7) years relevant experience. Specific areas of expertise include: business area-specific functional product and process requirements analysis, systems analysis and design and engineering, and documentation. Demonstrated experience in specified mission area or business process projects, written and oral communications skills including conducting formal presentations. Ability to work independently or with only general guidance and direction. |
| Administrative Process and System Specialist: |
| Responsibilities: Serves as
focal point and technical expert in specialized administrative
systems, documentation, and reporting; acts as a policy area
specialist in particular areas, such as personnel, finance,
inventory, and purchasing systems. Qualifications: A Bachelors degree (*) in Business Administration or related study with a minimum of six (6) years relevant experience in a particular functional area such as procurement systems, accounting, auditing, personnel/payroll, property management, or investment analysis, particularly in the practical application of federal laws, regulations, concepts, policies and practices when devising new or modified administrative processes and/or procedures; and experience involving the application of office automation technology and control systems to administrative processes. |
| Administrative Support Specialist/Documentation Specialist: |
| Responsibilities: Prepares
and proofreads correspondence, reports, and maintains filing
system(s) for a business group or department. Experienced with
automated word processing, spreadsheet, and graphics workstation
programs. Assists in collecting and organizing information
required for preparation of system or process documentation. Qualifications: An Associate's degree (*) with a minimum of two (2) years of relevant experience. Specific experience in writing documentation for the user level. Demonstrated experience to carry out written projects to completion with excellent communication and writing skills. |
| Quality Program Services Senior Functional Expert: |
| Responsibilities: Analyzes
information system and business process requirements. Applies
process improvement practices to re-engineer IT systems and
business methodologies. Establishes standards for information
systems, business process and procedures. Develops
enterprise-wide IT and business process models. Plans, analyzes,
designs, and constructs Quality Programs to provide
comprehensive Quality Assurance (QA), Quality Control (QC),
Quality Improvement (QI), testing, and inspection services to
satisfy a client's specific, enterprise-wide information systems
and business process needs. Includes statistical baselining and
metrics applicable to Quality Program objectives. Provides
guidance and multi-disciplined technical leadership to evaluate
the client's needs and create cost-effective Quality Solutions. Qualifications: A Bachelor's degree (*) in Computer Science, Business Administration, or other discipline related to information systems, business processes, or mission areas plus a minimum of five (5) years relevant experience. Proven experience and expertise in the development, implementation, and technical direction of relevant information systems, business processes or mission areas to include responsibility for quality performance and results. Certification in applicable standards, including ISO standards may be required as well as proven expertise in applicable statistical theories and practices. Familiarity with necessary business software applications and awareness of information infrastructure capabilities needed to access information that is to be reviewed and to support the delivery of quality support services. Ability to work independently or with only general guidance and direction. |
| Quality Program Services Functional Expert: |
|
Responsibilities: Analyses information systems and business process requirements.
Applies process improvement practices to re-engineer components of information systems and
business methodologies. Researches and proposes standards for information systems,
business processes and procedures. Develops information system and business process
component models. Assists with plans, analyzes, designs, and construction of Quality
Programs to provide comprehensive Quality Assurance (QA), Quality Control (QC), Quality
Improvement (QI), testing, and inspection services to satisfy a client's specific,
enterprise-wide information system and business process needs. Includes statistical
baselining and metrics applicable to Quality Program objectives. Provides guidance and
multi-disciplined technical leadership to evaluate the client's needs and create
cost-effective Quality Solutions. Qualifications: A Bachelor's degree (*) in Computer Science, Business Administration, or other discipline related to information systems, business processes, or mission areas plus a minimum of two (2) years relevant experience. Proven experience and expertise in the development, implementation, and technical support of relevant information system, business process, or mission areas to include responsibility for quality performance and results. Certification in applicable standards, including Information System Maturity Model and ISO standards may be required as well as proven expertise in applicable statistical theories and practices. Familiarity with necessary business software applications and awareness of information infrastructure capabilities needed to access information that is to be reviewed and to support the delivery of quality support services. |
| Quality Program Services Senior Analyst: |
| Responsibilities: Analyzes, reviews, tests and inspects vendor products,
information systems, business processes, documentation and files, records systems, and
documents in accordance with approved quality procedures and standards to identify,
document, quantify, and report on errors, omissions, and inconsistencies from approved
standards or applicable instructions. Participates in training to ensure full knowledge of
product or information system requirements, processes case documentation and files,
records systems, and documents to be reviewed, analyzed, tested or inspected. Develops and
improves upon procedures to generate statistically relevant samples for populations to be
reviewed. Lead teams of Quality Services Analysts/Test Specialists and performs as first
line supervisor; logs and tracks workload consistent with task requirements. Qualifications: A Bachelors degree (**) in Computer Science, Business Administration, or other discipline related to information systems, business processes, or mission areas plus a minimum of five (5) years relevant experience, including at least one year in a supervisory capacity. Proven experience and expertise in the employment of relevant information systems and business or mission processes to include responsibility for quality performance and results. Certification in applicable standards, including Information System Maturity Model or ISO standards may be required as well as proven expertise in applicable statistical theories and practices. Familiarity with necessary business software applications and awareness of information infrastructure capabilities needed to access information that is to be reviewed and to support the delivery of quality support services. |
| Quality Program Services Analyst: |
| Responsibilities: Analyzes, reviews, tests and inspects vendor products,
information system, business processes, case documentation and files, records systems, and
documents in accordance with approved quality procedures and standards to identify,
document, quantify, and report on errors, omissions, and inconsistencies from approved
standards or applicable instructions. Participates in training to ensure full knowledge of
product requirements, processes, case documentation and files, records systems, and
documents to be reviewed, analyzed, tested or inspected. Follows procedures to generate
statistically relevant samples for populations to be reviewed. Notifies supervisor of
results and recommendations for improvement; logs and tracks workload consistent with task
requirements. Qualifications: An Bachelor's degree (*) in Computer Science, Business Administration, or other discipline related to information systems, business processes, or mission areas plus a minimum of two (2) year relevant experience. Experience in the employment of relevant information systems and business or mission processes to include familiarity with quality performance and results. Certification in applicable standards, including Information System Maturity Model and ISO standards may be required as well as proven expertise in applicable statistical theories and practices. Familiarity with necessary business software applications and awareness of information infrastructure capabilities needed to access information that is to be reviewed and to support the delivery of quality support services. |
| Quality Program Services Junior Analyst: |
| Responsibilities: Assists with the analyses, review, test and inspection of vendor
products, information systems, business processes, case documentation and files, records
systems, and documents in accordance with approved quality procedures and standards to
identify, document, quantify, and report on errors, omissions, and inconsistencies from
approved standards or applicable instructions. Participates in training to ensure full
knowledge of product requirements, processes, case documentation and files, records
systems, and documents to be reviewed, analyzed, tested or inspected. Follows procedures
to generate statistically relevant samples for populations to be reviewed. Works closely
with experienced Quality Services Analysts or Test Specialists to ensure ready opportunity
to seek guidance and added instructions. Notifies supervisor of results and
recommendations for improvement; logs and tracks workload consistent with task
requirements. Qualifications: An Associates degree (**) in Computer Science, Business Administration, or other discipline related to information systems, business processes, or mission areas plus a minimum of one (1) year relevant experience. Familiarity with necessary business software applications needed to access information that is to be reviewed and to support the delivery of quality support services.
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* Note: Masters Degree in Management Information Systems or Business Administration can be substituted for up to two (2) years of required experience. With an additional three (3) years of relevant experience, a degree is not required. ** Note: A total of four (4) years of college-level course work or equivalent combination of experience and training that provides the required knowledge may be substituted.
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LABOR CATEGORY RATES
Base Year
| Labor Category | Hourly Rate | Daily Rate |
|---|---|---|
| Program/Project Manager | $92.92 | $743.36 |
| QA Services Manager/Team Leader/Task Leader | $83.76 | $670.08 |
| Mission Area/Business Process Expert | $89.87 | $718.96 |
| Subject Matter Expert | $78.53 | $628.24 |
| Admin Process and System Specialist | $56.71 | $453.68 |
| Admin Support/Document Specialist | $31.85 | $254.80 |
| Quality Program Services Senior Functional Expert | $66.32 | $530.56 |
| Quality Program Services Functional Expert | $63.27 | $506.16 |
| Quality Program Services Senior Analyst | $55.84 | $446.72 |
| Quality Program Services Analyst | $48.42 | $387.36 |
| Quality Program Services Junior Analyst | $37.95 | $303.60 |
Second Year
| Labor Category | Hourly Rate | Daily Rate |
|---|---|---|
| Program/Project Manager | $95.71 | $765.68 |
| QA Services Manager/ Team Leader/Task Leader | $86.27 | $690.16 |
| Mission Area/Business Process Expert | $92.57 | $740.56 |
| Subject Matter Expert | $80.89 | $647.12 |
| Admin Process and System Specialist | $58.42 | $467.36 |
| Admin Support/Document Specialist | $32.81 | $262.48 |
| Quality Program Services Senior Functional Expert | $68.30 | $546.40 |
| Quality Program Services Functional Expert | $65.16 | $521.28 |
| Quality Program Services Senior Analyst | $57.52 | $460.16 |
| Quality Program Services Analyst | $49.87 | $398.96 |
| Quality Program Services Junior Analyst | $39.09 | $312.72 |
Third Year
| Labor Category | Hourly Rate | Daily Rate |
|---|---|---|
| Program/Project Manager | $98.58 | $788.64 |
| QA Services Manager/ Team Leader/Task Leader | $88.86 | $710.88 |
| Mission Area/Business Process Expert | $95.35 | $762.80 |
| Subject Matter Expert | $83.31 | $666.48 |
| Admin Process and System Specialist | $60.17 | $481.36 |
| Admin Support/Document Specialist | $33.79 | $270.32 |
| Quality Program Services Senior Functional Expert | $70.35 | $562.80 |
| Quality Program Services Functional Expert | $67.12 | $536.96 |
| Quality Program Services Senior Analyst | $59.24 | $473.92 |
| Quality Program Services Analyst | $51.37 | $410.96 |
| Quality Program Services Junior Analyst | $40.26 | $322.08 |
Fourth Year
| Labor Category | Hourly Rate | Daily Rate |
|---|---|---|
| Program/Project Manager | $101.54 | $812.32 |
| QA Services Manager/Team Leader/Task Leader | $91.52 | $732.16 |
| Mission Area/Business Process Expert | $98.21 | $785.68 |
| Subject Matter Expert | $85.81 | $686.48 |
| Admin Process and System Specialist | $61.97 | $495.76 |
| Admin Support/Document Specialist | $34.80 | $278.40 |
| Quality Program Services Senior Functional Expert | $72.46 | $579.68 |
| Quality Program Services Functional Expert | $69.13 | $553.04 |
| Quality Program Services Senior Analyst | $61.02 | $488.16 |
| Quality Program Services Analyst | $52.91 | $423.28 |
| Quality Program Services Junior Analyst | $41.47 | $331.76 |
Fifth Year
| Labor Category | Hourly Rate | Daily Rate |
|---|---|---|
| Program/Project Manager | $104.58 | $836.64 |
| QA Services Manager/Team Leader/Task Leader | $94.27 | $754.16 |
| Mission Area/Business Process Expert | $101.15 | $809.20 |
| Subject Matter Expert | $88.39 | $707.12 |
| Admin Process and System Specialist | $63.83 | $510.64 |
| Admin Support/Document Specialist | $35.85 | $286.80 |
| Quality Program Services Senior Functional Expert | $74.64 | $597.12 |
| Quality Program Services Functional Expert | $71.21 | $569.68 |
| Quality Program Services Senior Analyst | $62.85 | $502.80 |
| Quality Program Services Analyst | $54.50 | $436.00 |
| Quality Program Services Junior Analyst | $42.71 | $341.68 |