Federal Supply Service
Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address GSA Advantage! is: http://www.GSAAdvantage.gov.
Prices listed
herein are Net (discount deducted)
Schedule Title: Financial and Business Solutions Services (FABS)
FSC Group: 520
FSC Class(es)/Product code(s) and/or Service Codes (as
applicable):
SIN
520-4 Debt Collection Services
Contract number: GS-23F-0087P
For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.fss.gsa.gov/.
Contract period: January 6, 2004 January 5, 2009 with five-year options
Contractor's name, address, and phone number:
D&B Receivable Management Services
899 Eaton Avenue, 7th floor
Bethlehem, PA 18025
Government
Services Contact: Jason Probst
Toll Free: 800-333-6497 x 823-7494
Direct: 484-242-7494
Fax: 484-242-1736
Email: probstj@dnb.com
Contractor s internet address/web site where schedule information can be found:
Contract administration source (if different from
preceding entry).
D&B Receivable Management Services
899 Eaton Avenue, 7th floor
Bethlehem, PA 18025
Government Services Contact: Jason Probst
Toll Free: 800-333-6497 x 823-7494
Direct: 484-242-7494
Fax: 484-242-1736
Email: probstj@dnb.com
Business size:
Large
COMPANY Overview:
D&B Receivable Management Services ( D&B RMS ) is the oldest and largest provider of receivable management solutions in the country, serving both the United States and international markets for more than 160 years.
Today, D&B RMS, headquartered in Bethlehem, PA, maintains operations in the U.S., Canada, Hong Kong, and Mexico. Virtually every major industry is represented in our customer base, which now cuts across both the commercial and consumer segments. It includes Federal, State and Local Government Agencies, large and small firms, wholesalers, retailers, manufacturers and financial service organizations active throughout the U.S. and in global markets.
v 160 Years of Experience. No other competitor comes close to our length of service to customers.
v Industry Leadership. D&B RMS handles the highest volume of commercial accounts, collects the highest total dollars and serves more clients than its nearest competitors.
v Security. We are fully insured and bonded; comply with all federal and state laws governing debt collection; and have the resources to deliver results for our customers.
v Professionalism. D&B RMS is aggressive in its pursuit of debt recovery, yet respectful of clients valuable customer relationships. We neither condone nor tolerate abusive collection tactics or indifferent attitudes toward our customers.
v Comprehensive Approach. Our extensive line of products and services supports the full range of receivable management practices of clients from initial invoicing through third party collection of past due accounts.
v Specialized Knowledge and Experience. D&B RMS has expertise in a number of services and business segments. Dedicated teams of specialists are assigned to customers where their unique skills are essential to achieving optimal cash flow performance.
v Global Reach. D&B RMS has offices in Canada, Hong Kong and Mexico. Our strategic partnership with the largest collection agency in Europe also offers unparalleled coverage in this region of the world. Global locations are linked electronically to our centralized mainframe computers and through the Internet. This ensures speedy remittance of funds, as well as instant on-line access to the most up-to-date information on the collection status of accounts.
v Technology. Capabilities include sophisticated mainframe systems; web-based applications, communication and reporting; state-of the art collector workstations with predictive dialing functionality; and proprietary desktop software.
v D&B Name and Partnership. D&B RMS continues to benefit from an exclusive strategic relationship with the D&B Corporation, the world s largest supplier of commercial credit information.
D&B RMS offers a total systems environment, consisting of a mainframe-based host system and several smaller, highly integrated application solutions. Each is designed to address specific customer needs while providing seamless linkage between components.
Primary functions
supported by our mainframes include high volume transaction-based processing;
PC workstation facilitation for collectors and communicators; advanced
predictive dialing and skip tracing systems; and client/server reporting and
analytical capabilities.
D&B RMS has always
been at the forefront of our industry in the integration of new technologies
into customer service and collection functions. Our leadership is best exemplified by the multi-million dollar
investment we have made in the transition of our receivable management systems
to a web-based platform.
Our new Internet
capabilities permit customers to
Place accounts for
collection
View recovery
activities, status and debtor communications
Generate customized
performance reports, and
Interact with D&B
RMS collectors and management all from a secure web environment.
D&B RMS complies fully with all federal and state laws governing debt collection, and is licensed in all states and jurisdictions where this is a requirement for agencies.
As an organization, we have also taken steps that demonstrate the seriousness of our commitment to FDCPA (Federal Fair Debt Collection Practices Act) standards and those for similar state statutes. They include:
Ongoing monitoring of internal policies and collection practices by Management to ensure that we meet FDCPA mandates for conduct and professionalism
Appointment of a Compliance Officer with FDCPA oversight responsibilities and full access to staff counsel for FDCPA-related issues
Training programs covering FDCPA regulations and other applicable federal, state and local laws governing the collection industry
D&B RMS maintains extensive commercial insurance and bonding coverage for all aspects of our business.
v Commercial Collection Agency Association of the Commercial Law League of America (CLLA)
v National Association of Credit Management (NACM)
v American Collectors Association (ACA)
v Outsourcing Institute
v Members Attorney Program (NAP)
v National Association of Subrogation Professionals (NASP)
v Check Services Program (CSP)
v Direct Marketing Association (DMA)
v Texas Bar Association TBA)
v American Bankers Association (ABA)
v Telecommunications Risk Management Association (TRMA)
v Alternative Local Telecommunications Services (ALTS)
v Cellular Accounts Receivable Management Association
v American Trucking Association (ATA)
- National Accounting & Finance
Council
- Southeastern Accounting & Finance Council
v Public Utilities Risk Management Association
v Healthcare Financial Management Association (HFMA)
D&B RMS is an accredited, certified member of the Commercial Collection Agency Association of the Commercial Law League of America. Certification by the CCAA is limited to those select agencies in the U.S. who continue to meet the Association s rigorous criteria for professional service and ethical treatment of customers and past due debtors.
1a. Table of awarded special item number(s) with appropriate crossreference to item descriptions and awarded price(s).
SIN 520-4 Debt Collection
Services
1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.
Service |
Contingency Fee |
|
Debt Collection Services |
25% |
1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate Not applicable for this item.
Not Applicable
2. Maximum order.
$1,000,000.00
3.
Minimum order.
300.00
4.
Geographic coverage (delivery area).
United States, Canada, Hong Kong and Mexico
5.
Point(s) of production (city, county, and State or
foreign country).
East Williams Blvd.
Tucson, AZ 85012
D&B RMS
77 Hartland Street
Hartford County
East Hartford, CT 06108
D&B RMS
340 Interstate North Parkway
Fulton County
Atlanta, GA 30339
D&B RMS
55 Shuman Blvd.
DuPage County
Naperville, IL 60563
D&B RMS
305 Fellowship Rd.
Suite 100
Mt. Laurel, NJ
08054
D&B RMS
4836 Brecksville Road
Richfield, OH 44286
D&B RMS
899 Eaton Ave.
Lehigh County
Bethlehem, PA 18025
D&B RMS Canada
5770 Hurontario Street Suite 901
Mississauga, ON L5R 3G5
Canada
D&B RMS Hong Kong
17/F Warwick House West
979 Kings Road
Tai Koo Place
Quarry Bay, HK
D&B RMS Mexico
Durango 263-5to.
Piso Colonia Roma
Delegacion Cuauhtemoc
Mexico, D.F. 06700
6.
Discount from list prices or statement of net price.
Prices listed herein are Net (discount deducted)
7.
Quantity discounts.
Not Applicable
8.
Prompt payment terms.
Not Applicable
9a. Notification
that Government purchase cards are accepted at or below the micro-purchase
threshold.
Accepted
9b. Notification
whether Government purchase cards are accepted or not accepted above the
micro-purchase threshold.
Accepted
10.
Foreign items (list items by country of origin).
D&B Receivable Management Services owns offices in Canada, Hong Kong and Mexico where debt collection services are performed locally.
11a. Time of delivery. (Contractor insert number of days.)
Not Applicable
11b. Expedited Delivery. The Contractor will insert the sentence Items available for expedited delivery are noted in this price list. under this heading. The Contractor may use a symbol of its choosing to highlight items in its price lists that have expedited delivery.
Not Applicable
11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day deliveries are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery.
11d. Urgent Requirements. The Contractor will note in its price list the Urgent Requirements clause of its contract and advise agencies that they can also contact the Contractor s representative to effect a faster delivery.
12. F.O.B. point(s).
Destination
13a. Ordering address(es).
D&B Receivable Management Services
899 Eaton Avenue, 7th floor
Bethlehem, PA 18025
Government Services Contact: Jason Probst
Toll Free: 800-333-6497 x 823-7494
Direct: 484-242-7494
Fax: 484-242-1736
Email: probstj@dnb.com
13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules). Contactor is to simply include this statement as Item 13b.
For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).
14. Payment address(es).
D&B Receivable Management Services
899 Eaton Avenue, 7th floor
Bethlehem, PA 18025
ATTN: Tom Wendling
15. Warranty provision.
Not Applicable
16. Export packing charges, if applicable.
Not Applicable
17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level).
Not Applicable
18. Terms and conditions of rental, maintenance, and repair (if applicable).
Not Applicable
19. Terms and conditions of installation (if applicable).
Not Applicable
20. Terms and conditions of repair parts indicating date of parts price lists and
any discounts from list prices (if applicable).
Not Applicable
20a. Terms and conditions for any other services (if applicable)
Not Applicable
21. List of service and distribution points (if applicable).
Not Applicable
22. List of participating dealers (if applicable).
Not Applicable
23. Preventive maintenance (if applicable).
Not Applicable
24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).
Not Applicable
24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor s website or other location.) The EIT standards can be found at: www.Section508.gov/.
Not Applicable
25. Data Universal Number System (DUNS) number.
01-914-8563
26. Notification regarding registration in Central Contractor Registration (CCR) database.
Registered in CCR