Customer Information

1a. Table of Award Special Item Numbers (SIN): SIN 541 3 Web Based Marketing Services

1b. Prices shown in the price list are net, all discounts deducted, and valid for all areas worldwide (see Attachment 1)

1c. Labor Category Descriptions: See Attachment 1

2. Maximum Order:..................................................................................................... $1 Million

3. Minimum Order:............................................................................................................. $100

4. Geographic Coverage (Delivery Area):.................................................................. Worldwide

5. Points of Production:.......................................................................................... Rockville MD

6. Discount from List Prices or Statement of Net Prices: Prices shown in the price list are net, all discounts deducted, and valid for all areas worldwide.

7. Quantity Discounts:........................................................................................................ None

8. Prompt Payment Terms:.............................................................................................. Net 30

9a. Library Associates of Maryland, LLC will accept Government Commercial Credit Card payments with no discount offered

9b. Library Associates of Maryland, LLC will accept Government Commercial Credit Card payments with no discount offered for all order amounts placed under this contract.

10. Foreign Items:.................................................................................................. Not applicable

11a. Time of Delivery: Library Associates of Maryland, LLC will meet or beat reasonable schedules as specified by the agency's purchase order.

11b. Expedited Delivery: Contact contractor for expedited delivery requirements.

11c. Overnight and 2-day Delivery: Contact contractor for terms.

11d. Urgent requirements: Contact contractor for faster delivery or rush requirements

12. F.O.B. Points:........................................................................................ Destination Worldwide

13a. Ordering Address:

Library Associates of Maryland, LLC

11820 Parklawn Drive, Suite 400

Rockville MD 20852

Phone: 301-231-5999, FAX: 301-231-5990

Email: k2@libraryassociates.com

13b. Ordering Procedures: For supplies and services, the ordering procedures, information on blanket purchase agreements (BPA’s), and a sample BPA can be found at the GSA/FSS schedule homepage (fss.gsa.gov/schedules).

14. Payment Address: ........................................................................................... See 13a above

15. Warranty Provision: The contractor warrants and implies that the items delivered hereunder are merchantable and fit for the particular purpose described for this contract.

16. Export Packing Charges:.................................................................................. Not applicable

17. Terms and Conditions of Government Purchase Card Acceptance:.......... No discount offered

18. Terms and Conditions of Rental, Maintenance and Repair:............................. Not applicable

19. Terms and Conditions of Installation:............................................................... Not applicable

20. Terms and Conditions of Repair Parts:............................................................. Not applicable

20a. Terms and Conditions for any other services:................................................... Not applicable

21. List of Service and Distribution Points:............................................................... Rockville MD

22. List of Participating Dealers:............................................................................ Not applicable

23. Preventive Maintenance:.................................................................................. Not applicable

24a. Special attributes such as environmental attributes:........................................ Not applicable

24a. Sections 508 compliance:................................................................................. Not applicable

25. Data Universal Number System (DUNS) Number:................................................ 14-032-2426

26. Notification Regarding Registration in Central Contractor Registration (CCR Database): Library Associates of Maryland, LLC has registered in the DoD CCR database. CAGE Code: 3MDF2

ATTACHMENT 1

Awarded Contract Price List

541 3 Web Based Marketing Services

	FY 2005/ 2006	FY 2007	FY 2008	FY 2009	FY 2010
Desktop Publisher	$44.74	$46.09	$47.47	$48.89	$50.36
Graphic Designer	$44.74	$46.09	$47.47	$48.89	$50.36
LAN/Hardware Specialist	$59.30	$61.08	$62.91	$64.80	$66.74
Sr. Computer Programmer	$77.86	$80.20	$82.60	$85.08	$87.63
Sr. Multimedia Specialist	$59.76	$61.55	$63.40	$65.30	$67.26
Technical Writer	$41.44	$42.68	$43.96	$45.28	$46.64
Web site Design/Admin	$44.74	$46.09	$47.47	$48.89	$50.36

POSITION DESCRIPTIONS

Desktop Publisher

Minimum/General Experience: Has four or more years experience in the desktop publishing of manuals, reports, publications, instruction books, presentations, proposals and other technical documents. Experienced in on-line and in standard review and editing of technical documents for organization, format, consistency, quality, accuracy of content and conformance to established standards. Demonstrated experience in document layout and production preparation of technical documents, reports, and papers. Is knowledgeable of and is adept in the use of current word processing, graphics and publishing computer systems and applicable software applications. Has sufficient technical experience to complete document tasks independently and to assist in the coordination and/or completion of multiple tasks.

Functional Responsibilities: Provides desktop publishing support for manuals, reports, publications, instruction books, presentations, proposals and other technical documents in preparing material for desktop publishing, ensures optimum organization, format, layout and content and provide for the orderly safeguard of technical documents. May conduct pre-flight review of documents and may review blue line documents in concert with technical writers and staff as required. Ensures documents accuracy, consistency of style, compliance with format and adherence to original content.

Minimum Education: Bachelor’s Degree, Associate Degree or High School Diploma with at least eight years relevant experience as editing assistant or writing experience in a business, library, information management, education, or related field.

Graphic Designer

Minimum/General Experience: Has four or more years of experience in the planning, design and creation of charts, graphs, illustrations, reports and brochures using on-line, electronic, digitized photography, mechanical or computer-aided equipment and programs. Demonstrated creativity and resourcefulness in developing graphics products. Is proficient in the use of state-of-the-art specialized tools, equipment and computer hardware, software applications and peripherals. Has significant experience in planning, monitoring and managing and teaching various graphics tasks and activities.

Functional Responsibilities: Uses mechanical and computer-aided drafting equipment and programs to prepare detailed drawings of components and assemblies for web sites, reports, charts, illustrations and graphs for publication, presentation or client deliverables. Supervises the design, layout, editing and preparation of ready for production graphics and overall document/graphic integration. May formulate concepts and renders illustrations for multi-media usage, e.g., animation, video, audio-visual. Directs the determination of optimum style, technique and medium to produce desired effects in conformity with reproduction requirement. Coordinates the selection of type, lettering and layout material and supervises related design functions. Oversees planning, direction and coordination of work activity and training of technical staff.

Minimum Education: Bachelor’s Degree, Associate Degree or High School Diploma with at least four years relevant experience as graphic artist, graphics.

LAN/Hardware Specialist

Installs, configures, and maintains the company's network. Maintains external and internal Internet presence. Supports, monitors, tests, and troubleshoots hardware and software problems related to network and Internet services. Provides end user support for all network-based applications. Installs and configures workstations, hardware, and software. Performs a wide variety of complex tasks using a wide variety of creativity and latitude.

Minimum Education: Requires a degree in a related area, or IT certification plus a minimum of five years experience in the field.

Senior Computer Programmer

Minimum/General Experience: Has eight or more years of management experience in the analysis, design, development, installation or support of complex computer software programs in broad multi-user areas such as acquisition/development of systems and equipment, library systems, archival systems, knowledge and information management, education and training management, financial management, logistics planning and facilities management. Is competent in programming techniques and work processes and highly knowledge of programming languages, open systems architecture and computer equipment. Is proficient in program, resource, and contract management and government acquisition procedures.

Functional Responsibilities: Provides senior level program and/or project management of individual or major task(s) of government contracts. Assesses, evaluates, or translates advanced concepts into practical and effective applications using structured techniques. Oversees the planning and coordination of work activity and training of technical staff. Directs the analysis of requirements, development of specifications and flowcharts, performance of programming tasks and implementation of complex programs, including LAN/WAN networks and comprehensive databases. Manages the development of alternative design approaches, recommends redesign of programs and oversees the modification of programs for more effective operation. Directs the installation, testing, documentation, maintenance and preparation of operating instructions of programs.

Minimum Education: Requires advanced degree, or a Bachelors Degree with at least 10 years relevant experience, or Associate Degree with 15 years relevant experience in a computer science, information systems, library, knowledge or information management, or a related field.

Senior Multimedia Specialist

Develops and implements the interface, front pages, and tools to navigate a web site. Works under the direction of the Internet Services Director to design online user experiences. Designs and constructs web pages/sites including incorporating GUI features and other techniques. Maintains and provides ongoing update of web sites. Troubleshoots issues with existing sites and resolves them. Performs site testing. Requires a bachelor's degree or equivalent experience plus 2-4 years experience in a related field. Familiar with standard concepts, practices, and procedures in the field.

Technical Writer

Minimum/General Experience: Has four or more years experience in the technical writing and editing of manuals, reports, publications, instruction books, presentations, proposals and other technical documents. Has ability commensurate with year’s experience in research, analysis and composition of technical data for clarity, brevity and appropriate style and terminology. Is experienced in the review and technical editing and copy editing of documents for organization, format, consistency, quality, layout and preparation for production, accuracy of content and conformance to established standards. Is knowledgeable of and is capable in the use of current word processing, graphics and publishing computer systems and applicable software applications. Limited experience in monitoring contract and other tasks and activities.

Functional Responsibilities: Performs the research, writing, review, editing and rewriting of technical documents such as manuals, reports, publications, presentations, studies, proposals etc. Translates technical information into clear, readable documents used by technical and non-technical personnel. Researches information sources such as library resources, technical documents, client, and company personnel to obtain and verify technical data. Performs the proofreading and editing of documents for proper grammar, spelling, punctuation, syntax and usage. Edits and rewrites documents to ensure accuracy, consistency of style, compliance with format and adherence to original content. Coordinates with technical staff to determine the optimum organization, format and content of technical documents to include layout and preparation for production. Safeguards technical documents.

Minimum Education: Bachelor’s Degree, Associate Degree or High School Diploma with at least four years relevant experience as technical writing.

Website Design Administrator

Minimum/General Experience: A minimum of five years of experience working directly with Internet sites, either in development or support. Excellent familiarity with HTML, Perl, JavaScript, Scripting/CGI, and/or PHP. Experience with Unix and other operating systems.

Functional Responsibilities: Coordinates development of content structure and website appearance with the content and graphic teams. Develops and updates websites’ technical plan. Sets up, maintains, and programs the web services. Installs operating systems and software. Runs and maintains databases. Monitors website activity and analyzes user statistics. Provides guidance to organizational elements utilizing the website.

Minimum Education: BS in Computer Science or Associates degree and two years experience or high school degree with five years experience.

Library Associates of Maryland

Library Associates of Maryland, LLC is a woman-owned, small business providing responsive, cost-effective information management support to our clients.

Our primary business lines are:

· Library management and operations

· Automation, Internet, and document/data conversion services

Our current GSA clients include:

· National Library of Medicine

· U.S. Department of Justice

· National Science Foundation

· Congressional Budget Office

Library Associates of Maryland, LLC: our commitment is to providing the most responsive, cost-effective support services found anywhere.

For more information:

Email: k2@libraryassociates.com

Telephone: 301-231-5999

or 1-800-775-0388

Fax: 301-231-5990

http://www.libraryassociates.com