AUTHORIZED FEDERAL SUPPLY SERVICE
INFORMATION TECHNOLOGY SCHEDULE PRICELIST


GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY
EQUIPMENT, SOFTWARE AND SERVICES


Special Item No. 132-51 Information Technology Professional Services

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D301 IT Facility Operation and Maintenance
FPDS Code D302 IT Systems Development Services
FPDS Code D306 IT Systems Analysis Services
FPDS Code D307 Automated Information Systems Design and Integration Services
FPDS Code D308 Programming Services
FPDS Code D310 IT Backup and Security Services
FPDS Code D311 IT Data Conversion Services
FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services
FPDS Code D316 IT Network Management Services
FPDS Code D317 Automated News Services, Data Services, or Other Information Services
FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

 

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

Ancon Group, LLC
4550 Forbes Boulevard, Suite 220, Lanham, MD 20706
301.459.2828
www.ancon.com

Contract Number: GS-35F-0891N

Period Covered by Contract: September 10, 2003 September 9, 2008

General Services Administration
Federal Supply Service

Pricelist current through Modification #_______, dated ________.

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal Supply Service s Home Page via the Internet at http://www.fss.gsa.gov/

Table of Contents

 

 

Information for Ordering Offices. 3

Terms and Conditions. 10

Information Technology Professional Services Job Titles and Descriptions. 15

Information Technology Professional Services Pricing.. 24

USA Commitment to Promote Small Business Participation Procurement Programs. 25

Best Value BLANKET PURCHASE AGREEMENT Federal Supply Schedule. 26

Basic Guidelines for using CONTRACTOR TEAM ARRANGEMENTS . 29

 

 

 

Information for Ordering Offices

 

SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage! and the Federal Supply Service Home Page (www.fss.gsa.gov) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

 

1. Geographic Scope of Contract:

The geographic scope of contract is the 48 contiguous states, the District of Columbia, Alaska, Hawaii, and the Commonwealth of Puerto Rico.

 

2. Contractor's Ordering Address and Payment Information:

Ancon Group, LLC

4550 Forbes Boulevard, Suite 220

Lanham, MD 20706

Contractors are required to accept the Government purchase card for payments equal to or less than the micro‑purchase threshold for oral or written delivery orders. Government purchase cards will be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering agencies to obtain technical and/or ordering assistance:

301.459.2828 telephone

301.459.9366 fax

 

 

 


 

3. LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to Government personnel or damage to Government property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

 

4. Statistical Data for Government Ordering Office Completion of Standard Form 279:

Block 9: G. Order/Modification Under Federal Schedule
Block 16: Data Universal Numbering System (DUNS) Number: 111307393
Block 30: Type of Contractor - A. Small Disadvantaged Business

Block 31: Woman-Owned Small Business - Yes
Block 36: Contractor's Taxpayer Identification Number (TIN): 521956597

4a. CAGE Code: 1BBG3
4b. Contractor has registered with the Central Contractor Registration Database.

5. FOB Destination

6. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)

132-51 As negotiated with ordering agency

 

b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

 

7. Discounts: Prices shown are NET Prices; Basic Discounts have been deducted.

a. Prompt Payment: None
b. Quantity: None
c. Dollar Volume: None
d. Government Educational Institutions: Government Educational Institutions are offered the same discounts as all other Government customers

e. Other: None

 

8. Trade Agreements Act of 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

 

9. Statement Concerning Availability of Export Packing: Not Applicable

 

10. Small Requirements: The minimum dollar value of orders to be issued is $100

 

11. Maximum Order (All dollar amounts are exclusive of any discount for prompt payment.)

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 132-51 - Information Technology (IT) Professional Services

12. USE OF FEDERAL SUPPLY SERVICE INFORMATION TECHNOLOGY SCHEDULE CONTRACTS. In accordance with FAR 8.404:

[NOTE: Special ordering proceedures have been established for Special Item Numbers (SINs) 132-51 IT Professional Services and 132‑52 EC Services; refer to the terms and conditions for those SINs.]

Orders placed pursuant to a Multiple Award Schedule (MAS), using the procedures in FAR 8.404, are considered to be issued pursuant to full and open competition. Therefore, when placing orders under Federal Supply Schedules, ordering offices need not seek further competition, synopsize the requirement, make a separate determination of fair and reasonable pricing, or consider small business set-asides in accordance with subpart 19.5. GSA has already determined the prices of items under schedule contracts to be fair and reasonable. By placing an order against a schedule using the procedures outlined below, the ordering office has concluded that the order represents the best value and results in the lowest overall cost alternative (considering price, special features, administrative costs, etc.) to meet the Government s needs.

a. Orders placed at or below the micro-purchase threshold. Ordering offices can place orders at or below the micro-purchase threshold with any Federal Supply Schedule Contractor.

b. Orders exceeding the micro-purchase threshold but not exceeding the maximum order threshold. Orders should be placed with the Schedule Contractor that can provide the supply or service that represents the best value. Before placing an order, ordering offices should consider reasonably available information about the supply or service offered under MAS contracts by using the GSA Advantage! on-line shopping service, or by reviewing the catalogs/pricelists of at least three Schedule Contractors and selecting the delivery and other options available under the schedule that meets the agency s needs. In selecting the supply or service representing the best value, the ordering office may consider--

(1) Special features of the supply or service that are required in effective program performance and that are not provided by a comparable supply or service;

(2) Trade-in considerations;

(3) Probable life of the item selected as compared with that of a comparable item;

(4) Warranty considerations;

(5) Maintenance availability;

(6) Past performance; and

(7) Environmental and energy efficiency considerations.

c. Orders exceeding the maximum order threshold. Each schedule contract has an established maximum order threshold. This threshold represents the point where it is advantageous for the ordering office to seek a price reduction. In addition to following the procedures in paragraph b, above, and before placing an order that exceeds the maximum order threshold, ordering offices shall--


Review additional Schedule Contractors

(1) catalogs/pricelists or use the GSA Advantage! on-line shopping service;

(2) Based upon the initial evaluation, generally seek price reductions from the Schedule Contractor(s) appearing to provide the best value (considering price and other factors); and

(3) After price reductions have been sought, place the order with the Schedule Contractor that provides the best value and results in the lowest overall cost alternative. If further price reductions are not offered, an order may still be placed, if the ordering office determines that it is appropriate.

NOTE: For orders exceeding the maximum order threshold, the Contractor may:

(1) Offer a new lower price for this requirement (the Price Reductions clause is not applicable to orders placed over the maximum order in FAR 52.216-19 Order Limitations);

(2) Offer the lowest price available under the contract; or

(3) Decline the order (orders must be returned in accordance with FAR 52.216-19).

d. Blanket purchase agreements (BPAs). The establishment of Federal Supply Schedule BPAs is permitted when following the ordering procedures in FAR 8.404. All schedule contracts contain BPA provisions. Ordering offices may use BPAs to establish accounts with Contractors to fill recurring requirements. BPAs should address the frequency of ordering and invoicing, discounts, and delivery locations and times.

e. Price reductions. In addition to the circumstances outlined in paragraph c, above, there may be instances when ordering offices will find it advantageous to request a price reduction. For example, when the ordering office finds a schedule supply or service elsewhere at a lower price or when a BPA is being established to fill recurring requirements, requesting a price reduction could be advantageous. The potential volume of orders under these agreements, regardless of the size of the individual order, may offer the ordering office the opportunity to secure greater discounts. Schedule Contractors are not required to pass on to all schedule users a price reduction extended only to an individual agency for a specific order.

f. Small business. For orders exceeding the micro-purchase threshold, ordering offices should give preference to the items of small business concerns when two or more items at the same delivered price will satisfy the requirement.

g. Documentation. Orders should be documented, at a minimum, by identifying the Contractor the item was purchased from, the item purchased, and the amount paid. If an agency requirement in excess of the micro-purchase threshold is defined so as to require a particular brand name, product, or feature of a product peculiar to one manufacturer, thereby precluding consideration of a product manufactured by another company, the ordering office shall include an explanation in the file as to why the particular brand name, product, or feature is essential to satisfy the agency s needs.

 

13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS REQUIREMENTS: Federal departments and agencies acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering offices, shall be responded to promptly by the Contractor.

 

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS): Information Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of


Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.

14. SECURITY REQUIREMENTS. In the event security requirements are necessary, the ordering activities may incorporate, in their delivery orders, a security clause in accordance with current laws, regulations, and individual agency policy; however, the burden of administering the security requirements shall be with the ordering agency. If any costs are incurred as a result of the inclusion of security requirements, such costs will not exceed ten percent (10%) or $100,000, of the total dollar value of the order, whichever is less.

15. CONTRACT ADMINISTRATION FOR ORDERING OFFICES: Any ordering office, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the Government s convenience, and (m) Termination for Cause (See C.1.)

16. GSA Advantage!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;
(2) Manufacturer's Part Number; and
(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: NetScape). The Internet address is http://www.fss.gsa.gov/.

17. PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract.

For administrative convenience, an ordering office contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering office contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;


(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

 

18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

 

19. OVERSEAS ACTIVITIES

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

NONE

Upon request of the Contractor, the Government may provide the Contractor with logistics support, as available, in accordance with all applicable Government regulations. Such Government support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

 

20. BLANKET PURCHASE AGREEMENTS (BPAs)

Federal Acquisition Regulation (FAR) 13.303-1(a) defines Blanket Purchase Agreements (BPAs) as a simplified method of filling anticipated repetitive needs for supplies or services by establishing charge accounts with qualified sources of supply. The use of Blanket Purchase Agreements under the Federal Supply Schedule Program is authorized in accordance with FAR 13.303-2(c)(3), which reads, in part, as follows:

BPAs may be established with Federal Supply Schedule Contractors, if not inconsistent with the terms of the applicable schedule contract.

Federal Supply Schedule contracts contain BPA provisions to enable schedule users to maximize their administrative and purchasing savings. This feature permits schedule users to set up accounts with Schedule Contractors to fill recurring requirements. These accounts establish a period for the BPA and generally address issues such as the frequency of ordering and invoicing, authorized callers, discounts, delivery locations and times. Agencies may qualify for the best quantity/volume discounts available under the contract, based on the potential volume of business that may be generated through such an agreement, regardless of the size of the individual orders. In addition, agencies may be able to secure a discount higher than that available in the contract based on the aggregate volume of business possible under a BPA. Finally, Contractors may be open to a progressive type of discounting where the discount would increase once the sales accumulated under the BPA reach certain prescribed levels. Use of a BPA may be particularly useful with the new Maximum Order feature. See the Suggested Format, contained in this Schedule Pricelist, for customers to consider when using this purchasing tool.


21. CONTRACTOR TEAM ARRANGEMENTS

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Contractor s Reports of Sales and 552.238-76, Industrial Funding Fee, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

 

22.                             INSTALLATION, DEINSTALLATION, REINSTALLATION

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clausae that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The requisitioning activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

 

23. SECTION 508 COMPLIANCE.

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following:

www.ancon.com

 

The EIT standard can be found at: www.Section508.gov/.

 

24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of a Federal Agency, shall follow the terms of the applicable schedule and authorization and include with each order

(a) A copy of the authorization from the Agency with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement:

This order is placed under written authorization from _______ dated _______. In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

 

 

 

 

 

 

 

 

 

 

 

 

 


Terms and Conditions

APPLICABLE TO INFORMATION TECHNOLOGY (IT)
PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

 

 

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor s facility and/or at the Government location, as agreed to by the Contractor and the ordering office.

 

2. PERFORMANCE INCENTIVES

a. When using a performance based statement of work, performance incentives may be agreed upon between the Contractor and the ordering office on individual fixed price orders or Blanket Purchase Agreements, for fixed price tasks, under this contract in accordance with this clause.

b. The ordering office must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. To the maximum extent practicable, ordering offices shall consider establishing incentives where performance is critical to the agency s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

d. The above procedures do not apply to Time and Material or labor hour orders.

 

3. ORDERING PROCEDURES FOR SERVICES (REQUIRING A STATEMENT OF WORK)

FAR 8.402 contemplates that GSA may occasionally find it necessary to establish special ordering procedures for individual Federal Supply Schedules or for some Special Item Numbers (SINs) within a Schedule. GSA has established special ordering procedures for services that require a Statement of Work. These special ordering procedures take precedence over the procedures in FAR 8.404 (b)(2) through (b)(3).

GSA has determined that the prices for services contained in the contractor s price list applicable to this Schedule are fair and reasonable. However, the ordering office using this contract is responsible for considering the level of effort and mix of labor proposed to perform a specific task being ordered and for making a determination that the total firm-fixed price or ceiling price is fair and reasonable.

(a) When ordering services, ordering offices shall

(1) Prepare a Request (Request for Quote or other communication tool):

(i) A statement of work (a performance-based statement of work is preferred) that outlines, at a minimum, the work to be performed, location of work, period of performance, deliverable schedule, applicable standards, acceptance criteria, and any special requirements (i.e., security clearances, travel, special knowledge, etc.) should be prepared.

(ii) The request should include the statement of work and request the contractors to submit either a firm-fixed price or a ceiling price to provide the services outlined in the statement of work. A firm-fixed price order shall be requested, unless the ordering office makes a determination that it is not possible at the time of placing the order to estimate accurately the extent or duration of the work or to anticipate cost with any reasonable degree of confidence. When such a determination is made, a labor hour or time-and-materials proposal may be requested. The firm-fixed price shall be based on the rates in the schedule contract and shall consider the mix of labor categories and level of effort required to perform the services described in the statement of work. The firm-fixed price of the order should also include any travel costs or other incidental costs related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel or Joint Travel Regulations. A ceiling price must be established for labor-hour and time-and-materials orders.

(iii) The request may ask the contractors, if necessary or appropriate, to submit a project plan for performing the task, and information on the contractor s experience and/or past performance performing similar tasks.

(iv) The request shall notify the contractors what basis will be used for selecting the contractor to receive the order. The notice shall include the basis for determining whether the contractors are technically qualified and provide an explanation regarding the intended use of any experience and/or past performance information in determining technical qualification of responses. If consideration will be limited to schedule contractors who are small business concerns as permitted by paragraph (2)(i) below, the request shall notify the contractors that will be the case.

(2) Transmit the Request to Contractors:

(i) Based upon an initial evaluation of catalogs and price lists, the ordering office should identify the contractors that appear to offer the best value (considering the scope of services offered, pricing and other factors such as contractors locations, as appropriate). When buying IT professional services under SIN 132 51 ONLY, the ordering office, at its discretion, may limit consideration to those schedule contractors that are small business concerns. This limitation is not applicable when buying supplies and/or services under other SINs as well as SIN 132-51. The limitation may only be used when at least three (3) small businesses that appear to offer services that will meet the agency s needs are available, if the order is estimated to exceed the micro-purchase threshold.

(ii) The request should be provided to three (3) contractors if the proposed order is estimated to exceed the micro-purchase threshold, but not exceed the maximum order threshold. For proposed orders exceeding the maximum order threshold, the request should be provided to additional contractors that offer services that will meet the agency s needs. Ordering offices should strive to minimize the contractors costs associated with responding to requests for quotes for specific orders. Requests should be tailored to the minimum level necessary for adequate evaluation and selection for order placement. Oral presentations should be considered, when possible.

(3) Evaluate Responses and Select the Contractor to Receive the Order:

After responses have been evaluated against the factors identified in the request, the order should be placed with the schedule contractor that represents the best value. (See FAR 8.404)

(b) The establishment of Federal Supply Schedule Blanket Purchase Agreements (BPAs) for recurring services is permitted when the procedures outlined herein are followed. All BPAs for services must define the services that may be ordered under the BPA, along with delivery or performance time frames, billing procedures, etc. The potential volume of orders under BPAs, regardless of the size of individual orders, may offer the ordering office the opportunity to secure volume discounts. When establishing BPAs, ordering offices shall

(1) Inform contractors in the request (based on the agency s requirement) if a single BPA or multiple BPAs will be established, and indicate the basis that will be used for selecting the contractors to be awarded the BPAs.

(i) SINGLE BPA: Generally, a single BPA should be established when the ordering office can define the tasks to be ordered under the BPA and establish a firm-fixed price or ceiling price for individual tasks or services to be ordered. When this occurs, authorized users may place the order directly under the established BPA when the need for service arises. The schedule contractor that represents the best value should be awarded the BPA. (See FAR 8.404)

(ii) MULTIPLE BPAs: When the ordering office determines multiple BPAs are needed to meet its requirements, the ordering office should determine which contractors can meet any technical qualifications before establishing the BPAs. When multiple BPAs are established, the authorized users must follow the procedures in (a)(2)(ii) above and then place the order with the Schedule contractor that represents the best value.

(2) Review BPAs Periodically: Such reviews shall be conducted at least annually. The purpose of the review is to determine whether the BPA still represents the best value. (See FAR 8.404)

(c) The ordering office should give preference to small business concerns when two or more contractors can provide the services at the same firm-fixed price or ceiling price.

(d) When the ordering office s requirement involves both products as well as executive, administrative and/or professional, services, the ordering office should total the prices for the products and the firm-fixed price for the services and select the contractor that represents the best value. (See FAR 8.404)

The ordering office, at a minimum, should document orders by identifying the contractor from which the services were purchased, the services purchased, and the amount paid. If other than a firm-fixed price order is placed, such documentation should include the basis for the determination to use a labor-hour or time-and-materials order. For agency requirements in excess of the micro-purchase threshold, the order file should document the evaluation of Schedule contractors quotes that formed the basis for the selection of the contractor that received the order and the rationale for any trade-offs made in making the selection.

Ordering procedures for other services available on schedule at fixed prices for specifically defined services or tasks should use the procedures in FAR 8.404. These procedures are listed in the pricelist, under Information for Ordering Offices, paragraph #12.

 

4. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

 

5. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering office.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering office.

c. The Agency should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/EC Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

 

6. INSPECTION OF SERVICES

The Inspection of Services Fixed Price (AUG 1996) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection Time‑and‑Materials and Labor-Hour (JAN 1986) clause at FAR 52.246-6 applies to time‑and‑materials and labor‑ hour orders placed under this contract.

 

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 Rights in Data General, may apply.

 

8. RESPONSIBILITIES OF THE GOVERNMENT

Subject to security regulations, the ordering office shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

 

9. INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the Government.

 

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

Contractor means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

Contractor and its affiliates and Contractor or its affiliates refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An Organizational conflict of interest exists when the nature of the work to be performed under a proposed Government contract, without some restriction on activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor s or its affiliates objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the Government, ordering offices may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

 

11 INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT services. Progress payments may be authorized by the ordering office on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

 

12. PAYMENTS

For firm-fixed price orders the Government shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time‑and‑materials orders, the Payments under Time‑and‑Materials and Labor‑Hour Contracts (Alternate I (APR 1984)) at FAR 52.232-7 applies to time‑and‑materials orders placed under this contract. For labor‑hour orders, the Payment under Time‑and‑Materials and Labor‑Hour Contracts (FEB 2002) (Alternate II (FEB 2002)) at FAR 52.232-7 applies to labor‑hour orders placed under this contract.

 

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user agency upon request.

 

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering agency in accordance with the guidelines set forth in the FAR.

 

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

 

16. DESCRIPTION OF IT SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 132-51. IT Services should be presented in the same manner as the Contractor sells to its commercial and other Government customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Services shall be in accordance with the Contractor s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices.

Technical Communication

  • User Manuals
  • Technical Reference Guides & Materials
  • Online/HTML Help
  • Electronic Publications

 

 

Business Communication

  • Policies & Procedures
  • Business Operations Manuals
  • Standard Operating Procedures

 

 

 
Information Design

 

 

 

 

Training & Performance Support

  • Training Curricula ▪ Classroom Training Course Development
  • Electronic Performance Support Systems (EPSS)
  • Computer Based Training ▪ Web Based Training
  • Online Tutorials ▪ IT Skills Training

 

 

 


Information Technology Professional Services Job Titles and Descriptions

 

 

ADMINISTRATIVE ASSISTANT

Requirements:

High school diploma, as well as three years of specific experience.

Displays proficiency using Microsoft Outlook, Word, and Excel. Possesses excellent organizational, communication, and interpersonal skills as well as a good command of the English language. Demonstrates knowledge and expertise sufficient to execute assignments efficiently with minimal instruction or supervision.

Responsibilities:

Performs a variety of clerical duties with emphasis on providing secretarial support to one or more individuals.

General tasks can include:

        typing (50+ words per minute) from rough draft or transcription equipment

        answering telephones utilizing voice mail only when necessary,

        maintaining appointment calendars and schedules

        filing and other duties required to maintain the smooth operation of the office

 

BUSINESS ANALYST

Requirements:

BS in Computer Science, Information Systems, Math, or Engineering Science. 10 years experience in analysis or project management experience and training may be substituted.

Experience in technical analysis with the ability to consult and provide business solutions and influence all levels of management. Knowledge of systems life cycle development methodologies and previous project management experience is a plus.

Responsibilities:

Ensures current and accurate system documentation and the appropriate level of business involvement throughout the project lifecycle. Compiles application requirements. Manages and participates in business analysis activities for new project development. Directs mid to high level projects and project analysis. Develops technical solutions to ensure business needs are met, conducts research, represent business interests on projects and the creation and adoption of end-user tools. Maintains current knowledge of technical tools and skills and be able to interact with both internal and external clients.

 

DATABASE ADMINISTRATOR

Requirements:

BS in Computer Science or Information Systems. MBA and equivalent technical experience and training may be substituted.

Experience in administrating and programming databases. Ability to work in all phases of database management. Excellent communications skills and ability to work in team environment as well as independently.

Responsibilities:

Designs and securely implements databases while maintaining integrity of operating system. Provides security to the database dictionaries while monitoring standards and procedures. Ensures database validation using consistent checks, guidelines and methods for proper documentation. Allocates system storage and plans future storage requirements for the database system. Creates primary database storage structures and primary objects once applications have been designed. Modifies the database structure, as necessary. Enrolls users and maintains system security.

 

DATABASE ADMINISTRATOR, SENIOR, ORACLE

Requirements:

BS in Computer Science or Information Systems. Equivalent technical experience and training may be substituted.

Experience in administrating and programming Oracle databases. Experience in installation of the Oracle server.

Responsibilities:

Installs and upgrades the Oracle server and application tools. Allocates system storage and plans future storage requirements for the database system. Creates primary database storage structures and primary objects once applications have been designed. Modifies the database structure, as necessary. Enrolls users and maintains system security. Ensures compliance with company s Oracle license agreement. Controls and monitors user access to the database. Monitors and optimizes performance of the database. Plans for backup and recovery of database information. Maintains archived data on tape. Interfaces with Oracle Corporation for technical support.

Desktop Publisher

Requirements:

At least five years of experience with at least one desktop publishing software package (PageMaker, QuarkXPress, Microsoft Publisher) as well as integrating text and graphics from a variety of applications (Freehand, Illustrator, CorelDraw, or PowerPoint). Exposure to and experience with electronic pre-printing issues.

Responsibilities:

Creates a variety of basic print/design projects including flyers, advertisements, brochures, pamphlets, manuals, charts, graphs, and other documents from draft to final page layout. Edits and proofreads work for accuracy and consistency.

 

Documentation Manager

Requirements:

BS in Technical Writing, Computer Science, Information Technology or related field. Eight years management experience.

as a senior technical writer/documentation lead. Detail and Experience deadline oriented. Excellent written, oral and organizational skills. Experience in documentation analysis, design, creation and implementation. Experience with online help and HTML help systems. Knowledge of contemporary documentation development practices and methods. Proficiency with current publishing technologies.

Responsibilities:

Manages and directs senior technical writers and technical writers such that product documentation is developed and delivered in a timely manner and in high quality. Edits all data given to ensure it is accurate and correct. Prepares hard-copy and electronic copies of all deliverables, including a quality check before submitting deliverables to customer. Maintains the focus of the deliverable and foresee potential problems that may affect the schedule of the deliverable. Staffs, evaluates and schedules employees. Trains employees in use of documentation procedures and software. Serves as lead editor of project. Writes and edits documentation as required. Schedules and attends weekly meetings as needed.

EDITOR

Requirements:

Three years professional editing experience as well as coursework in copyediting, editing, or publications.

 

 

 

 

responsibilities:

Performs substantive revisions as well as precise and accurate reviews of text for brevity, tone, and grammar as well as style inconsistencies and other text problems. Reviews page layout for headings, subheading, captions, and text formatting. Checks new projects and final copy for formatting and other inconsistencies including spacing, fonts, heading levels, table of contents, page numbers, and figure placement.

 

EXECUTIVE ASSISTANT

Requirements:

High school diploma as well as three years of executive level administrative experience.

Displays proficiency in Microsoft Outlook, Word, and Excel. Possesses excellent organizational, communication, and interpersonal skills as well as a good command of the English language. Demonstrates knowledge and expertise sufficient to execute assignments efficiently with minimal instruction or supervision.

Responsibilities:

Performs a variety of clerical duties with emphasis on providing secretarial support to one or more individuals. Duties include, but are not limited to:

 

        types (50+ words per minute) from rough draft or transcription equipment

        answers telephones utilizing voice mail only when necessary

        maintains appointment calendars and schedules

        coordinates meetings and seminars both in and out of the office

        sets up travel and hotel arrangements

        interacts with department heads

        performs filing and other duties required to maintain the smooth operation of the office.

 

 

graphic/web designer

Requirements:

BS in Graphic Design, Computer Science, or equivalent development, coding, or web design experience and training.

Must possess strong skills in designing and creating various types of art and media. Experience with programming languages and designing interactive usable web pages. Knowledge of HTML, SGML, or XML.

Responsibilities:

Designs and develops web-based systems. Creates and optimizes graphic images and logos. Provides visual structure and incorporates interactive applications in web pages and collection design. Completes website life cycle interaction involving the mixing of form, function and content. Moves from static content concepts and presentation to interactive.

 

information security specialist i

Requirements:

BS in Information Management, Information Assurance, or Information Systems with three to five years prior experience in technical roles (programming, architecture, design/development).

Security industry understanding of risk management principles and implementation techniques. Solid interpersonal and communication skills along with the ability to speak and write in a concise, clear manner. Proficient hands-on knowledge and skills across a multitude of technologies to include operating systems, databases, applications, and utilities.

Responsibilities:

Provides and maintains technical expertise on security aspects of systems, applications and networks. Identifies vulnerabilities that may affect information assets. Implements cost-effective security and risk management practices. Interfaces with suppliers and business partners to ensure information security meets company s standards. Provides recommendations and suggested practices for the physical protection of information processing facilities and equipment. Provides direction and suggested practices for virus detection and removal and communication. Provides direction and suggested practices to enable continued availability of reliable and critical information. Reports on company s security posture and progress, including problem areas with recommended enhancements. Reviews system development, maintenance and acquisition efforts to ensure efficient and adequate security provisions.

 

information security specialist ii

Requirements:

BS in Information Management, Information Assurance, or Information Systems with seven to ten years experience in technical roles (programming, architecture, operations, design/development).

Security industry understanding of risk management principles and implementation techniques. Solid interpersonal and communication skills along with the ability to speak and write in a concise, clear manner. Proficient hands-on knowledge and skills across a multitude of technologies to include operating systems, databases, applications, and utilities.

Responsibilities:

Provides technical analysis, support and thought leadership for critical projects and initiatives deemed to require significant information security analysis, research, and solutions. These projects and initiatives will span the entire organization. Provides technical assistance where necessary. Evaluates new emerging technologies, makes recommendations as to use and implementation and provide analysis of risks involved. Develops and implements adequate training programs and establishes communication programs to assure company awareness and education relative to information security. Assists in the development of standards regarding various technologies. Coordinates with program and technical managers on matters related to the planning, development, implementation and modification of information security policies and procedures that will affect the company. Teams with technical personnel and senior management to define security architecture.

 

instructional designer

Requirements:

 

BS in Instructional Design, Education or related field. Four years work related experience.

Responsibilities:

Organizes, prepares and conducts complex training and educational programs for information systems or user personnel. Analyzes, designs, develops, implements, and evaluates training curriculum. Designs and develops programs and maintain records of training activities, employee progress and program efficiency. Provides scheduled training classes to system users to increase user competence and minimize user problems. Provides standup training if required. Conducts and reports on training evaluations.

 

network administrator

Requirements:

 

BS in Computer Science, Information Systems, Math, or an Engineering Science. Equivalent network experience and Microsoft Certified Professional or Microsoft Certified Systems Engineer may be substituted.

Knowledge of network design and implementation as well as computer configuration. Experienced in management information activity.

Responsibilities:

Installs monitors and maintains of all aspects of the company s Local Area Network (LAN), including all hardware and network software as it applies to the operation and functioning of the network. Ensures the company is keeping abreast of current state-of-the-art network technology as appropriate to industry standards. Resolves all network hardware and software problems, as well as maintaining appropriate procedures for preventive measures. Manages and maintains application software modules. Understands company s overall software structure. Maintains network-wide communication software; centralizes network hardware, and local workstations. Assists Helpdesk Specialist in troubleshooting problems. Maintains accurate inventory of computer equipment. Performs ad hoc reporting requirements.

 

network engineer

Requirements:

BS in Computer Science, Information Systems, Math, or an Engineering Science. Equivalent network experience and Microsoft Certified Engineer (MCSE) may be substituted.

Experience with network implementation. Knowledge in dealing with families of switches and routed protocols. Must be team player and have excellent communication and interpersonal skills.

Responsibilities:

Directs the day-to-day operation of local and wide area networks (LAN/WAN). Implements projects, network upgrades, and corrective actions. Supports network management function to identify bugs and resolve complex network problems. Works closely with other members to proactively monitor network, isolate, and resolve any network problems.

 

program manager/quality assurance

Requirements:

BS in Technical Management, Computer Science, Information Systems or related degree. Four years of work related experience.

Responsibilities:

Maintains level of quality throughout life cycle of program. Maintains a process for evaluating systems and associated documentation. Conducts formal and informal reviews. Reviews work products for correctiveness, adherence to concept and standards. Coordinates problem solutions and user satisfaction.

 

project manager

Requirements:

BS in Computer Science, Information Systems, Math, or an Engineering Science. Equivalent project management experience and Project Management Professional (PMP) or Project Management Institute (PMI) certification may be substituted. Experience with Microsoft Project or other management software is required.

A conceptual and working knowledge of software engineering, software development, operating systems, files systems, database systems, and data communications. Specific working knowledge of Internet programming languages and development environments. Knowledge of industry applications and implementation techniques. Understanding of tools and techniques as it relates to project management is essential. Ability to manage a team. Experience dealing with clients. Excellent verbal and written communication skills. Strong attention to detail.

Responsibilities:

Provides overall direction and project management of the analysis, design, and implementation of corporate applications. Provides high-level documentation overview and project completion strategy. Projects may include the development of new applications, modifications to existing applications, or integration with existing applications. Ensures efficient use of personnel and equipment assigned to projects. Prepares monthly and quarterly status and project reports. Creates schedules and budgets. Hires and terminates project personnel.

 

research assistant

Requirements:

Some college preferred with at least one year of related work experience. Experience in the field of specific research study.

Knowledge of basic research and statistical techniques as well as standard research methods. Knowledge of specific software applications and appropriate communication skills.

Note: May be required to lift, move and transport research equipment. Some travel may be required. Must be able to work independently and in off-site locations.

Responsibilities:

Collects project data through observations, structured interviews, library research, data processing means or other research techniques. Records, organizes, summarizes and processes data. Reports experiment results utilizing scientific, statistical, word processing and other software applications. Makes periodic reports of project status to supervisor. Instructs others in basic research techniques. Assists in the design of experiments. Performs clerical functions as related to research tasks. Maintains equipment and supplies.

 

system administrator

Requirements:

BS in Computer Science, Information Systems, Math or an Engineering Science. Six years of equivalent systems experience may be substituted.

Experience in operating and maintaining equipment including server installation and hands-on software support. Experience with database systems, local area network (LAN) systems plus experience with platform and network management

Responsibilities:

Provides support to the operation and management of client platforms and related applications including implementation, support, installation, troubleshooting, development, and the use of systems commands. Upgrades operating system; diagnoses system and application problems as well as general network management systems and applications support. Manages and assists other specialists as required.

systems analyst

Requirements:

BS in Computer Science, Information Systems, Math, or an Engineering Science. Six years of equivalent systems and analysis experience may be substituted.

Experience in technical consulting, development, customer management and project leadership. Experience with software development processes, including build processes, versioning, configuration management and release management. Development background and strong knowledge of enterprise environments. Possesses keen troubleshooting skills.

Responsibilities:

Responsible for client's production requirements and workflows to support the requirements. Implements a production system on top of proprietary products and helps clients transition to new production system. Performs system analysis of computer and communication network systems. Oversees the overall installation of computer operations systems, network and applications software. Strong problem-solving skills in the areas of application design, systems integration, and network configuration.

 

 

technical editor

Requirements:

BS in Technical Writing, English, or other related degree. Five years of technical background with some programming experience.

Ability to program and comprehend code. Strong communication and decision-making skills. Superior editing and writing skills. Ability to gain visibility and standing in technical communities. Ability to research, interview and report on people, products and technologies. Ability to install, learn, use and access software products and technologies. Extensive knowledge of the web and Internet, including web publishing systems and processes.

Responsibilities:

Collects, edits, and organizes information required for preparation of manuals, training materials guides and other reports and deliverables. Assesses suitability and accuracy of technical content for a developer audience. Able to network within technical communities. Works with production and development teams to manage projects. Performs substantive revisions as well as precise and accurate reviews of text for brevity, tone, and grammar as well as style inconsistencies and other text problems. Reviews page layout for headings, subheading, captions, and text formatting.

 

technical support specialist

Requirements:

BS in Computer Science, Information Systems, Math, or an Engineering Science. Equivalent customer support experience and certification such as A+ or Microsoft Certified Professional may be substituted.

Demonstrated knowledge of network and system administration. Local and wide area networks (LAN/WAN), the Internet and firewall/network security is required. Strong analytical and communication skills. Ability to work independently and with peers.

Responsibilities:

Provides technical support to customers and assists system engineers in a knowledgeable, timely and efficient manner. Handles service calls from specific customers, resolves their issues when possible and follows escalation procedures when necessary. Informs impacted parties of progress and resolution and develops documentation for customer support and problem resolution. Provides both phone and hands-on support.

 

technical writer

Requirements:

BS in Technical Writing, Computer Science, Information Systems or related field or three years experience writing, designing, and editing technical materials.

Experience with appropriate writing, publishing, and editing software. Excellent communications skills both written and verbal. Experience in data flow diagramming, database structure, process modeling, and requirements documentation. Able to work independently or in a team environment on assigned documentation or tasks. Works well on flexibly assigned tasks, scopes of assignments, and due dates.

Responsibilities:

Interviews subject matter experts to obtain necessary information. Creates brand new documentation using an established and predefined structure and format. Modifies existing documentation. Assists in building online help systems. Develops a variety of documents such as vision and scope documents, business requirement documents, user documentation, system requirements, data flow diagrams, implementation plans, project timelines, and test plans. Edits documents and ensures standards of quality, format, and style are met. Ensures content is user-appropriate.

technical writer, lead

Requirements:

BS in Technical Writing, Computer Science, Information Systems or related field. Minimum of eight years experience writing, designing and editing technical materials. Proficiency with the skills of a senior technical writer.

Can work independently to create new or original user documentation. Strong background in managing documentation projects. Display an expert level of aptitude in a technical software environment. Demonstrate a solid foundation for performing more technical tasks, working on material that is of a highly technical and complex nature. Must have shown the ability and enjoyment in mentoring other writers.

Responsibilities:

May be required to perform all responsibilities of the Senior Technical Writer in addition to the following responsibilities. Oversees final publication matters including the communication of all files and their locations. Determines the pieces and steps that make up the final publication with no assistance. Identifies where user assistance will most likely be required in application and how best to deliver it. Provides project coordination at client site. Fills in for project lead or manager at project status meetings. Prepares monthly team status and project reports. Point of contact for client to assign contractor tasks. Assigns customer tasks to contracting team. Assists manager with ensuring effective communication of the team. Has moderate contact with customers to answer questions or gain feedback on publications in use. Assists manager with departmental procedures, project scheduling and tracking, and publication design. Collaborates with individuals in project management, product development, quality assurance, training, services and support, sales, and marketing.

 

technical writer, senior

Requirements:

BS in Technical Writing, Computer Science, Information Systems or related field. Minimum five years experience in writing, designing, and editing technical materials.

Technical writing experience in a software environment. Background in managing documentation projects. Ability to work independently to create user documentation from scratch. Displays a high level of aptitude in a technical software environment. Has the ability to consistently meet or exceed deadlines. Works independently and flexibly assigned tasks, scopes of assignments, and due dates.

Responsibilities:

Consults with customer or technical staff to identify and scope the documentation requirements and identify the due dates. Participates on project teams to provide technical writing expertise. Interviews subject matter experts to obtain necessary information. Functions as subject matter expert for colleagues on product, system, process, or content related topics. Facilitates discussions between technical and business personnel to achieve agreement on documentation content. Creates new documentation that may or may not have an established structure and format. Creates MS Word or Framework templates. Designs page layouts. Modifies existing documentation. Edits documents to ensure consistency of logic and process flow based on analysis of content. Analyzes systems and business processes to determine the best approach for documentation. Designs and authors online help systems. Edits documents and ensure that quality of standards, format and style are met. Provides feedback on requirements, specification and design documents. Participate in functional testing while writing assigned pieces. Works with Quality Assurance and Engineering to reproduce issues found in the software. Assists team members and others outside the department with basic troubleshooting on software tools used.

technical writer, web content specialist

requirements:

BS in English, Journalism, or Communications. Equivalent combination of education and at least three years experience in journalism or communication that demonstrates ability to write and edit.

Experience developing and maintaining web sites and web pages. Strong writing background. Demonstrated exposure to HTML coding. Prior experience with HTML, XHTML required. Strong site navigation and site design instincts. Ability to manage multiple projects on deadline. Must be self-motivated. Detail oriented. Ability to work in teams.

responsibilities:

Designs, creates, improves, and maintains contents for web sites, using HTML and other applications. Works with coding, databases and web sites daily. Maintains internet applications and solutions in a complex mainframe or client server environment. Gathers information, writes it up for publication, and packages it for the Web. Edits major documentation for internet applications. Retrieves and modifies documents. Supports the design, creation, troubleshooting, debugging, and maintenance of web-enabled database applications and tools.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Information Technology Professional Services Pricing

 

*Prices shown are hourly rates

 

Labor Categories

 

 

 

Administrative Assistant

$33.23

Business Analyst

$98.98

Database Administrator

$98.98

Database Administrator, Sr. Oracle

$188.87

Desktop Publishing

$58.58

Documentation Manager

$82.82

Editor

$47.68

Executive Assistant

$37.75

Graphic Web Designer

$95.95

Information Security Specialist I

$92.92

Information Security Specialist II

$104.03

Instructional Designer

$62.62

Network Administrator

$69.69

Network Engineer

$76.76

Program Manager /QA

$121.20

Project Manager

$117.16

Research Assistant

$59.59

System Administrator

$85.85

Systems Analyst

$102.01

Technical Editor

$68.68

Technical Support Specialist

$60.60

Technical Writer

$56.56

Technical Writer, Lead

$70.70

Technical Writer, Senior

$63.63

Technical Writer, Web Content Specialist

$65.65

 

 

 

 


USA Commitment to Promote Small Business Participation
Procurement Programs

PREAMBLE

(Name of Company) provides commercial products and services to the Federal Government. We are committed to promoting participation of small, small disadvantaged and women-owned small businesses in our contracts. We pledge to provide opportunities to the small business community through reselling opportunities, mentor-prot g programs, joint ventures, teaming arrangements, and subcontracting.

COMMITMENT

To actively seek and partner with small businesses.

To identify, qualify, mentor and develop small, small disadvantaged and women-owned small businesses by purchasing from these businesses whenever practical.

To develop and promote company policy initiatives that demonstrate our support for awarding contracts and subcontracts to small business concerns.

To undertake significant efforts to determine the potential of small, small disadvantaged and women-owned small business to supply products and services to our company.

To insure procurement opportunities are designed to permit the maximum possible participation of small, small disadvantaged, and women-owned small businesses.

To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement conferences, etc., to identify and increase small businesses with whom to partner.

To publicize in our marketing publications our interest in meeting small businesses that may be interested in subcontracting opportunities.

We signify our commitment to work in partnership with small, small disadvantaged and women-owned small businesses to promote and increase their participation in Federal Government contracts. To accelerate potential opportunities please contact:

Anthony Evans

Vice President

301-459-2828

301-459-9366, fax

aevans@ancon.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Best Value
BLANKET PURCHASE AGREEMENT
Federal Supply Schedule

 

(Insert Customer Name)

In the spirit of the Federal Acquisition Streamlining Act (Agency) and (Contractor) enter into a cooperative agreement to further reduce the administrative costs of acquiring commercial items from the General Services Administration (GSA) Federal Supply Schedule Contract(s) ____________________.

Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the development of technical documents, solicitations and the evaluation of offers. Teaming Arrangements are permitted with Federal Supply Schedule Contractors in accordance with Federal Acquisition Regulation (FAR) 9.6.

This BPA will futher decrease costs, reduce paperwork, and save time by eliminating the need for repetitive, individual purchases from the schedule contract. The end result is to create a purchasing mechanism for the Government that works better and costs less.

 

Signatures

 


Agency Date Contractor Date

 

 


 

BPA NUMBER_____________

(CUSTOMER NAME)
BLANKET PURCHASE AGREEMENT

Pursuant to GSA Federal Supply Schedule Contract Number(s)____________, Blanket Purchase Agreements, the Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH (Ordering Agency):

(1) The following contract items can be ordered under this BPA. All orders placed against this BPA are subject to the terms and conditions of the contract, except as noted below:

MODEL NUMBER/PART NUMBER *SPECIAL BPA DISCOUNT/PRICE



(2) Delivery:

DESTINATION DELIVERY SCHEDULES / DATES



(3) The Government estimates, but does not guarantee, that the volume of purchases through this agreement will be _________________________.

(4) This BPA does not obligate any funds.

(5) This BPA expires on _________________ or at the end of the contract period, whichever is earlier.

(6) The following office(s) is hereby authorized to place orders under this BPA:

OFFICE POINT OF CONTACT



(7) Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.

(8) Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales slips that must contain the following information as a minimum:

(a) Name of Contractor;

(b) Contract Number;

(c) BPA Number;

(d) Model Number or National Stock Number (NSN);

(e) Purchase Order Number;

(f) Date of Purchase;


(g) Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible with the use of automated systems; provided, that the invoice is itemized to show the information); and

(h) Date of Shipment.

(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract. Invoices will be submitted to the address specified within the purchase order transmission issued against this BPA.

(10) The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the provisions of this BPA and the Contractor s invoice, the provisions of this BPA will take precedence.

 


 

Basic Guidelines for using
CONTRACTOR TEAM ARRANGEMENTS

 

Federal Supply Schedule Contractors may use Contractor Team Arrangements (see FAR 9.6) to provide solutions when responding to a customer agency requirements.

These Team Arrangements can be included under a Blanket Purchase Agreement (BPA). BPAs are permitted under all Federal Supply Schedule contracts.

Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.

Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.

Customers should refer to FAR 9.6 for specific details on Team Arrangements.

Here is a general outline on how it works:

                     The customer identifies their requirements.

         Federal Supply Schedule Contractors may individually meet the customers needs, or -

                     Federal Supply Schedule Contractors may individually submit a Schedules Team Solution to meet the customer s requirement.

         Customers make a best value selection.