TFS Group, INC

GENERAL SERVICES ADMINISTRATION

AUTHORIZED FEDERAL SUPPLY SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES



Authorized Multiple Award Schedule 70

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICES

 

 

Contract Number

GS-35F-5565H

 

 

Contract Period of Performance

Date: June 23, 2014

 

TFS Group, Inc (TFSG)

8605 Westwood Center Drive, Suite 207

Vienna, VA 22182

Attn: Prerna Maheshwari

Tel: 703.992.6151

Fax: 703.992.6778

Small Business

http://www.tfsginc.net/

 

 

 

 

On-line access to contract ordering information, terms, and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address GSA Advantage! is: http://www.gsaadvantage.gov. For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.gsa.gov/fas.

 

 

Table of Contents

1       Special Item Numbers  5

2       INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS  6

3       TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)  16

5       BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE  20

6       (Customer Name)  21

Blanket Purchase Agreement   21

7       Basic Guidelines for Using “Contractor Team Arrangements”  23

8        Labor Rates  24

9       LABOR CATEGORIES DESCRIPTIONS AND QUALIFICATIONS  25


 

CONTRACTOR:                                            TFS Group, Inc,

8605 Westwood Center Drive,

Suite 207

Vienna, VA 22182

Phone: 703-992-6723

www.tfsginc.net

Cage Code: 1XHR5

 

Point of Contact, Contract Administration:   Prerna Maheshwari

TFS Group, Inc.

703-992-6151

E-mail:prerna@tfsginc.net

 

BUSINESS SIZE:                                          SMALL BUSINESS

 

CUSTOMER INFORMATION:

 

1. SPECIAL ITEM NUMBERS        SIN 132-51

 

1b        LOWEST MODEL                DeviceAtlas Cloud Standard Monthly - $39.50

 

1c        LABOR CATEGORIES:       Not applicable

 

2. MAXIMUM ORDER:                   $500,000

 

3. MINIMUM ORDER:                     $100.00

 

4. GEOGRAPHIC COVERAGE:     50 United States and US Territoris

 

5. POINTS OF PRODUCTION:       Vienna, VA 22182

 

6. GSA DISCOUNT FROM LIST:   1%

 

7. QUANTITY DISCOUNTS:          None

 

8. TERMS:                                          Net 30 Days

 

9. GOVERNMENT CREDIT CARD:          NO

 

10. FOREIGN ITEMS:                      None

 

11a      TIME OF DELIVERY:         3 working days

 

11b      EXPEDITED DELIVERY:   3 working days

 

11c      OVERNIGHT AND 2-DAY DELIVERY:  To be determined at task level

11d      URGENT REQUIREMENTS           To be determined at task level

 

12. F.O.B. POINTS:                           F.O. B. Origin

 

 

13a      ORDERING ADDRESS:                  TFS Group, Inc.

8605 Westwood Center Drive, Suite 207

Vienna, VA 22182

 

13b      ORDERING PROCEDURES:          For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample EPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

 

14.       PAYMENT ADDRESS:                    TFS Group, Inc. 

8605 Westwood Center Drive, Suite 207

Vienna, VA 22182

 

15.       WARRANTY:                                    None

 

16.       EXPORT PACKAGING CHARGES           : Not applicable

           

17.       GOVERNMENT CREDIT CARDS ACCEPTED:  No

 

18.       TERMS & CONDITIONS FOR MAINTENANCE & REPAIR: Not applicable

 

19.       INSTALLATION SERVICES:         Not applicable

 

20a      TERMS & CONDITIONS FOR MAINTENANCE & REPAIR: Not applicable

 

20b      TERMS & CONDITIONS FOR OTHER SERVICES: Not applicable

 

21. SERVICE AND DISTRIBUTION:        Not applicable

 

22. LIST OF PARTICIPATING DEALERS:           Not applicable

 

23. PREVENTATIVE MAINTENANCE:    Not applicable

 

24. ENVIRONMENTAL ATTRIBUTES:    Not applicable

 

24a      SPECIAL ATTRIBUTES:                 Not applicable

 

24b      SECTION 508                                                See Website

 

25. DUNS:                                                      84-973-2912

 

26. SAM REGISTRATION:                          TFS Group, Inc. is actively registered in SAM

1          Special Item Numbers

 

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

 

FPDS Code D301      IT Facility Operation and Maintenance

FPDS Code D302      IT Systems Development Services

FPDS Code D306      IT Systems Analysis Services

FPDS Code D307      Automated Information Systems Design and Integration Services

FPDS Code D308      Programming Services

FPDS Code D310      IT Backup and Security Services

FPDS Code D311      IT Data Conversion Services

FPDS Code D313      Computer       Aided  Design/Computer      Aided  Manufacturing

(CAD/CAM) Services

FPDS Code D316      IT Network Management Services

FPDS Code D317      Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services (All other information services belong under Schedule 76)

FPDS Code D399      Other Information Technology Services, Not Elsewhere Classified

 

2          INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS

 

SPECIAL NOTICE TO AGENCIES: Small Business Participation

 

SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

 

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service (http://www.gsaadvantage.gov). The catalogs/pricelists, GSA Advantage! and the Federal Acquisition Service Home Page (http://www.gsa.gov/fas) contain information on a broad array of products and services offered by small business concerns.

 

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

 

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

 

1.     GEOGRAPHIC SCOPE OF CONTRACT.

 

Services offered Locally, Nationally and/or Worldwide. The geographic scope of this contract is the 48 contiguous states and the District of Columbia, Alaska, Hawaii, and the Commonwealth  of  Puerto  Rico,  and,  on  a  worldwide  basis,  all  U.S.  Government installations  and/or  agencies  abroad  and  any  foreign  country  in  which  the  U.S. Government does not prohibit trade.

 

2.     CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:

 

a.     Ordering address:

TFS Group, Inc (TFSG)

8605 Westwood Center Drive, Suite 207

Vienna, VA 22182

Attn: Prerna Maheshwari

Tel: 703.992.6151

 

b.     Payment address:

TFS Group, Inc (TFSG)

8605 Westwood Center Drive, Suite 207

Vienna, VA 22182

Attn: Prerna Maheshwari

Tel: 703.992.6151

 

Government Commercial Credit Cards will be not be acceptable for payment.   Bank account information for wire transfer payments will be shown on the invoice.

 

When Authorized Dealers are allowed by the Contractor to bill ordering activities and accept payment, the order and/or payment must be in the name of the Contractor, in care of the Authorized Dealer. For example:

 

TFS Group, Inc (TFSG)

8605 Westwood Center Drive, Suite 207

Vienna, VA 22182

Tel: 703.992.6151

 

DUNS: 84-973-2912

CAGE: 1XHR5

 

3.         LIABILITY FOR INJURY OR DAMAGE:

 

The Contractor shall not be liable for any injury to Government personnel or damage to Government property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

 

4.         STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD FORM 279:

 

Block  9: G. Order/Modification Under Federal Schedule

Block 16: Data Universal Numbering System (DUNS) Number: 84-973-2912

Block 30: Type of Contractor: Small Business

Block 31: Woman-Owned Small Business: Yes

Block 36: Contractor's Taxpayer Identification Number (TIN): 521816152

 

a.         CAGE CODE: 1XHR5

 

b.         TFSG is registered in the System for Award Management (SAM).

 

5.         FOB DESTINATION

 

6.         DELIVERY SCHEDULE

 

a.         TIME OF DELIVERY. The contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below.

 

ITEMS OF GROUPS OF ITEMS                                      DELIVERY TIME

(SIN or Nomenclature)                                                         (Days ARO)

132-51                                                 As negotiated between the government and the contractor

 

b.         URGENT REQUIREMENTS:  When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the contractor for the purpose of obtaining accelerated delivery.  The contractor shall reply to the inquiry within 3 workdays after receipt.   (Telephonic replies shall be confirmed by the contractor in writing.) If the contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

 

7.         DISCOUNTS: Prices shown are NET Prices; Basic Discounts have been deducted.

 

a.         Prompt Payment: None; Net 30 days from receipt of invoice or date of acceptance, whichever is later.

 

b.     Quantity:   None

 

c.      Dollar Volume: None

 

d.         Government  Educational  Institutions:  Government  Educational  Institutions  are offered the same discounts as all other Government customers.

 

e.     Discount for use of Government Commercial Credit Card: None

 

8.         TRADE AGREEMENTS ACT OF 1979, AS AMENDED:

 

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

 

9.         STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING:

 

Export packing is available at extra cost outside the scope of this contract.

 

10.   SMALL REQUIREMENTS:

 

The minimum dollar value of orders to be issued is $100.

 

11.   MAXIMUM ORDER (ALL DOLLAR AMOUNTS ARE EXCLUSIVE OF ANY DISCOUNT FOR PROMPT PAYMENT.)

 

The Maximum Order value for the following Special Item Numbers (SINs) is $500,000: Special Item Number 132-32 – Term Software Licenses and     132-51 - Information Technology (IT) Professional Services.

 

12.   ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

 

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services.  These procedures apply to all schedules.

 

a.         FAR  8.405-1  Ordering  procedures  for  supplies,  and  services  not  requiring  a statement of work.

 

b.     FAR 8.405-2 Ordering procedures for services requiring a statement of work.

 

13.   FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS REQUIREMENTS:

 

Ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference:  NIST Federal Standards Index).  Inquiries to determine whether or not specific products listed herein comply with Federal    Information   Processing   Standards   (FIPS)   or   Federal   Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to promptly by the Contractor.

 

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS): Information Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable “FIPS Publication.”   Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act.  Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia   22161.   FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

 

13.2 FEDERAL  TELECOMMUNICATION  STANDARDS  (FED-STDS):    Telecommunication products  under  this  Schedule  that  do  not  conform  to  Federal  Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD."   Federal Telecommunication Standards are issued  by  the  U.S.  Department  of  Commerce,  National  Institute  of  Standards  and Technology  (NIST),  pursuant  to   National  Security  Act.  Ordering  information  and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC   20407, telephone number (202)619-8925.   Please include a self- addressed mailing label when requesting information by mail.  Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD   20899, telephone number (301)975-2833.

 

14.   CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003)

 

a.         Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

 

b.         Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L.

99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem charges.

 

c.         Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule

program.

 

d.         Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program.

 

e.         Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

 

f.          Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

 

g.         Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

 

h.         Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

 

i.       Government-Furnished Property: As specified by the agency’s order, the

Government may provide property, equipment, materials or resources as necessary.

 

j.          Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government’s obligation on orders

placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the

ordering Contracting Officer.

 

k.         Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the Contractor having worked overtime. For services applicable to the Service Contract Act (as identified in the Schedule), the labor rates in the Schedule will vary as governed by labor laws (usually assessed a time and a half of the labor rate).

 

15.   CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES:

 

Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See C.1.)

 

16.   GSA ADVANTAGE!

 

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information.   GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

 

(1)       Manufacturer;

 

(2)       Manufacturer's Part Number; and

 

(3)       Product categories.

 

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: NetScape). The Internet address is http://www.gsaadvantage.gov.

 

17.   PURCHASE OF OPEN MARKET ITEMS

 

NOTE:  Open Market Items are also known as incidental items, noncontract items, non- Schedule items, and items not on a Federal Supply Schedule contract.   ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

 

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items

-- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

 

(1)        All applicable acquisition regulations pertaining to the purchase of the items not on the  Federal  Supply  Schedule  have  been  followed  (e.g.,  publicizing  (Part  5), competition requirements (Part  6),  acquisition of  commercial items  (Part  12), contracting methods (Parts 13, 14, and 15), and small business programs (Part19));

 

(2)        The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;

 

(3)       The items are clearly labeled on the order as items not on the Federal Supply

Schedule; and

 

(4)        All clauses applicable to items not on the Federal Supply Schedule are included in the order.

 

18.   CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

 

a.         For  the  purpose  of  this  contract,  commitments, warranties  and  representations include, in addition to those agreed to for the entire schedule contract:

 

(1)        Time of delivery/installation quotations for individual orders;

 

(2)        Technical   representations   and/or   warranties   of   products   concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

 

(3)        Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

 

b.         The above is not intended to encompass items not currently covered by the GSA Schedule contract.

 

19.   OVERSEAS ACTIVITIES

 

The terms and conditions of this contract shall not apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia.

 

20.   BLANKET PURCHASE AGREEMENTS (BPAS)

 

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable.  BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s).  Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

 

21.   CONTRACTOR TEAM ARRANGEMENTS

 

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts.  This includes compliance with Clauses 552.238-

74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

 

22.   INSTALLATION, DEINSTALLATION, REINSTALLATION

 

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor.   The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services.  For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract.   However, if the construction, alteration or repair is segregable and exceeds

$2,000, then the requirements of the Davis-Bacon Act applies.

 

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act.   The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

 

23.   SECTION 508 COMPLIANCE.

 

As the premier provider of IT and EIT services to the Federal Government, TFSG is committed  to  assisting  federal  agencies  and  their  clients  to  properly  interpret  and implement the requirements of Section 508 of the Rehabilitation Act of 1973 (“Section

508”). To that end, TFSG is ready to provide our customers with advisory assistance at any time during the EIT procurement life cycle – from performing Section 508 requirements analyses or market surveys to providing compliant goods or services needed by our customers to meet their mission requirements.   Additionally, when providing goods and services covered by Section 508, TFSG informs its customers about Section 508 compliance so that they may make informed procurement decisions and satisfy the requirements of the Act.   Section 508 compliance information may include completed compliance matrices in the form set forth at  http://www.section508.gov or other information made available by our third party EIT product suppliers and manufacturers.

 

24.   PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.

 

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order –

 

a.         A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

 

b.     The following statement:

 

This order is placed under written authorization from               dated               .  In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

 

25.   INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-

5)

 

a.         The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

 

b.         Before  commencing  work  under  this  contract,  the  Contractor  shall  notify  the Contracting Officer in writing that the required insurance has been obtained.  The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

 

(1)        For such period as the laws of the State in which this contract is to be performed prescribe; or

 

(2)       Until 30 days after the insurer or the Contractor gives written notice to the

Contracting Officer, whichever period is longer.

 

c.         The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract.  The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

 

26.   SOFTWARE INTEROPERABILITY

 

Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability.  An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program.  Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

 

27.   ADVANCE PAYMENTS

 

A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the service already provided or the article already delivered.  Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324)

 

28.   SUBCONTRACTORS

 

Subcontractors are to be included on task orders under the schedule price list labor categories and rates when possible. Upon the approval of the ordering agency, subcontractors may be included as off-schedule costs if their services are not suitable under the contract labor categories as listed herein (per the Schedule 70 solicitation).

 

29.   TRAVEL & OTHER DIRECT COSTS (ODC)

 

For travel and ODC's costs, TFSG will follow the Federal Travel Regulations or Joint Travel Regulations, as applicable. As documented within TFSG’s disclosure statement for each Business Unit, TFSG will apply applicable indirect rates to travel and/or ODC costs per our disclosure statements.

 

30.   DIFFERENTIALS/ALLOWANCES

 

The rates included herein do not include Cost of Living Allowances or Site Differentials, nor do they include Housing or Relocation Costs. These costs, to include overtime pay and shift differentials shall be negotiated separately on a case-by-case basis with the ordering agencies. Additionally, the rates do not include Hazardous Duty Pay or Sea Duty/Isolated Duty. These costs shall also be negotiated separately on a case-by case- basis with the ordering agencies.

 

31.   DEFENSE PRIORITIES AND ALLOCATIONS SYSTEM REQUIREMENTS

 

For task orders issued under this schedule, TFSG recognizes the Defense Priorities and Allocations System Requirements regulation, reference DFAR 252.211-15.

 

32.   INDUSTRIAL FUNDING FEE

 

The Industrial Funding Fee is included in the labor rates and the products awarded under this Schedule. The IFF does not apply to off-schedule items such as travel, materials, and other direct costs.

 

 

3          TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)
PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

 

1.         SCOPE

a.         The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT/IAM Professional Services within the scope of this Information Technology Schedule.

b.         The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2.         PERFORMANCE INCENTIVES  I-FSS-60 Performance Incentives (April 2000)

a.         Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b.         The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c.         Incentives should be designed to relate results achieved by the contractor to specified targets.  To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor.  Incentives shall be based on objectively measurable tasks.

3.         ORDER

a.         Agencies may use written orders, EDI orders,  blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract.  Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order.  Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year.  The purchase order shall specify the availability of funds and the period for which funds are available.

b.         All task orders are subject to the terms and conditions of the contract.  In the event of conflict between a task order and the contract, the contract will take precedence.

4.         PERFORMANCE OF SERVICES

a.         The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b.         The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c.         The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order.  Services shall be completed in a good and workmanlike manner.

d.         Any Contractor travel required in the performance of IT/IAM Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.  Contractors cannot use GSA city pair contracts.

5.            STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a)        The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1)        Cancel the stop-work order; or

(2)        Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b)        If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1)        The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2)        The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c)        If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d)        If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6.         INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS -COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I - OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

 

7.         RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character.  If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8.         RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional  Services.

9.         INDEPENDENT CONTRACTOR

All IT/IAM Professional  Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10.       ORGANIZATIONAL CONFLICTS OF INTEREST

a.         Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b.         To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts.  Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract.  Examples of situations, which may require restrictions, are provided at FAR 9.508.

11.       INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/IAM Professional  services.  Progress payments may be authorized by the ordering activity on individual orders if appropriate.  Progress payments shall be based upon completion of defined milestones or interim products.  Invoices shall be submitted monthly for recurring services performed during the preceding month.

12.       PAYMENTS

         For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.  Progress payments shall be made only when authorized by the order.  For time‑and‑materials orders, the Payments under Time‑and‑Materials and Labor‑Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time‑and‑materials orders placed under this contract.  For labor‑hour orders, the Payment under Time‑and‑Materials and Labor‑Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor‑hour orders placed under this contract. 52.216-31(Feb 2007)  Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

 

13.       RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14.       INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract.  The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15.       APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16.       DESCRIPTION OF IT/IAM PROFESSIONAL SERVICES AND PRICING

a.         The Contractor shall provide a description of each type of IT/IAM Service offered under Special Item Numbers 132-51 IT/IAM Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers.  If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b.         Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE:  Commercial Job Title:  System Engineer

Minimum/General Experience:  Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems.  Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility:  Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education:  Bachelor’s Degree in Computer Science

 

4          BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

 

(Insert Customer Name)

In the spirit of the Federal Acquisition Streamlining Act   (ordering activity) and (Contractor) enter into a cooperative agreement to further reduce the administrative costs of acquiring commercial items from the General Services Administration (GSA) Federal Supply Schedule Contract(s) ____________________.

Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the development of technical documents, solicitations and the evaluation of offers.  Teaming Arrangements are permitted with Federal Supply Schedule Contractors in accordance with Federal Acquisition Regulation (FAR) 9.6.

This BPA will further decrease costs, reduce paperwork, and save time by eliminating the need for repetitive, individual purchases from the schedule contract.  The end result is to create a purchasing mechanism for the ordering activity that works better and costs less.

 

Signatures

 

                                                                       
Ordering Activity       Date                Contractor       Date

 

 

BPA NUMBER_____________

5          (Customer Name)

Blanket Purchase Agreement

 

 Pursuant to GSA Federal Supply Schedule Contract Number(s)____________, Blanket Purchase Agreements, the Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH (Ordering Agency):

 

(1)  The following contract items can be ordered under this BPA. All orders placed against this BPA are subject to the terms and conditions of the contract, except as noted below:

 

MODEL NUMBER/PART NUMBER                  *SPECIAL BPA DISCOUNT/PRICE

                                                                                                                                            

                                                                                                                                            

 

(2)  Delivery: 

 

DESTINATION                                               DELIVERY SCHEDULE/DATES

                                                                                                                                                        

                                                                                                                                                        

 

(3)  The Government estimates, but does not guarantee, that the volume of purchases through this agreement will be ______________.

 

(4)  This BPA does not obligate any funds.

 

(5)  This BPA expires on _________________ or at the end of the contract period, whichever is earlier.

 

(6)  The following office(s) is hereby authorized to place orders under this BPA:

 

OFFICE                                                            POINT OF CONTACT

 

                                                                                                                                                        

                                                                                                                                                        

 

(7)  Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.    

 

(8)  Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales slips that must contain the following information as a minimum:

 

(a)  Name of Contractor;

 

(b)  Contract Number;

    

(c)  BPA Number;

 

(d)  Model Number or National Stock Number (NSN);

 

(e)  Purchase Order Number;

 

(f)  Date of Purchase;

 

(g)  Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible with the use of automated systems; provided, that the invoice is itemized to show the information); and

 

(h) Date of Shipment.

 

(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract.  Invoices will be submitted to the address specified within the purchase order transmission issued against this BPA.

 

(10) The terms and conditions included in this BPA apply to all purchases made pursuant to it.  In the event of an inconsistency between the provisions of this BPA and the Contractor’s invoice, the provisions of this BPA will take precedence.

 

 

6          Basic Guidelines for Using “Contractor Team Arrangements”

 

Federal Supply Schedule Contractors may use “Contractor Team Arrangements” (see FAR 9.6) to provide solutions when responding to a customer agency requirements.

 

These Team Arrangements can be included under a Blanket Purchase Agreement (BPA).  BPAs are permitted under all Federal Supply Schedule contracts.

 

Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.

 

Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.

 

Customers should refer to FAR 9.6 for specific details on Team Arrangements.

 

Here is a general outline on how it works:

 

•           The customer identifies their requirements.

           

•           Federal Supply Schedule Contractors may individually meet the customers needs, or -

           

•           Federal Supply Schedule Contractors may individually submit a Schedules “Team Solution” to meet the customer’s requirement.

           

•           Customers make a best value selection.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7     Labor Rates

 

 

 

 

Proposed

Proposed

Proposed

Proposed

SIN

Labor Category

GSA Schedule Rate

GSA Schedule Rate

05/21/14 -05/20/15

05/21/15 -05/20/16

05/21/16 -05/20/17

05/21/17 -5/20/18

 

 

(w/out IFF)

(with IFF)

 

 

 

.99.25

132.51

Program Manager

$91.39

$92.08

$95.30

$98.64

$102.09

$105.66

132.51

Project Manager

$88.40

$89.07

$92.19

$95.42

$98.76

$102.22

132.51

Senior Systems Analyst

$77.24

$77.82

$80.54

$83.36

$86.28

$89.30

132.51

Systems Analyst

$71.32

$71.86

$74.38

$76.98

$79.67

$82.46

132.51

Associate Systems Analyst

$49.81

$50.19

$51.95

$53.77

$55.65

$57.60

132.51

Senior Database Analyst

$127.35

$128.31

$132.80

$137.45

$142.26

$147.24

132.51

Database Analyst

$80.16

$80.76

$83.59

$86.52

$89.55

$92.68

132.51

Associate Database Analyst

$45.99

$46.34

$47.96

$49.64

$51.38

$53.18

132.51

Senior Programmer Analyst

$82.15

$82.77

$85.67

$88.67

$91.77

$94.98

132.51

Programmer Analyst

$63.14

$63.62

$65.85

$68.15

$70.54

$73.01

132.51

Associate Programmer Analyst

$51.57

$51.96

$53.78

$55.66

$57.61

$59.63

132.51

Senior Systems Programmer

$91.88

$92.57

$95.81

$99.16

$102.63

$106.22

132.51

Systems Programmer

$65.31

$65.81

$68.11

$70.49

$72.96

$75.51

132.51

Associate Systems Programmer

$49.81

$50.19

$51.95

$53.77

$55.65

$57.60

132.51

Senior Computer Operator

$98.19

$98.94

$102.40

$105.98

$109.69

$113.53

132.51

Computer Operator

$66.05

$66.55

$68.88

$71.29

$73.79

$76.37

132.51

Senior Local Area Network (LAN) Administrator

$92.47

$93.17

$96.43

$99.81

$103.30

$106.92

132.51

Local Area Network (LAN) Administrator

$81.19

$81.81

$84.67

$87.63

$90.70

$93.87

132.51

Sr. Local Area Network (LAN) Technician

$60.88

$61.34

$63.49

$65.71

$68.01

$70.39

132.51

Local Area Network (LAN) Technician

$50.20

$50.58

$52.35

$54.18

$56.08

$58.04

132.51

Senior Data Entry Clerk

$37.67

$37.95

$39.28

$40.65

$42.07

$43.54

132.51

Data Entry Clerk

$26.46

$26.66

$27.59

$28.56

$29.56

$30.59

132.51

Field Support Engineer

$63.06

$63.54

$65.76

$68.06

$70.44

$72.91

132.51

Network Engineer

$84.93

$85.57

$88.56

$91.66

$94.87

$98.19

132.51

Network Administrator

$57.04

$57.47

$59.48

$61.56

$63.71

$65.94

132.51

Communications Engineer

$93.59

$94.30

$97.60

$101.02

$104.56

$108.22

132.51

Communications Specialist

$82.55

$83.17

$86.08

$89.09

$92.21

$95.44

132.51

Senior Trainer

$65.35

$65.85

$68.15

$70.54

$73.01

$75.57

132.51

Trainer

$49.91

$50.29

$52.05

$53.87

$55.76

$57.71

132.51

Document Specialist

$27.73

$27.93

$28.91

$29.92

$30.97

$32.05

132.51

Subject Matter Expert

$226.26

$227.97

$235.95

$244.21

$252.76

$261.61

132.51

Senior Integrated Accounting/MRP Sys Analyst

$107.95

$108.77

$112.58

$116.52

$120.60

$124.82

132.51

Web Designer/Developer

$62.50

$62.97

$65.17

$67.45

$69.81

$72.25

132.51

E-Business Database Developer

$80.76

$81.37

$84.22

$87.17

$90.22

$93.38

 

 

 

8          LABOR CATEGORIES DESCRIPTIONS AND QUALIFICATIONS

 

PROGRAM MANAGER

 

Minimum/General Experience: Eight (8) years of related experience. Capable of formulating statements of managing long-range objectives, strategies, scientific, tactical and business problems and procedures for their resolution; preparing plans, charts, tables and diagrams to assist in analyzing and displaying problems; or evaluating proposed computer systems to functional adequacy. Capable of managing a team of individuals with various expertise’s in accomplishing tasks relating to Network/PC Management, Software and Support services. Capable of managing multi-task and multi-discipline support services. Experience in planning, directing, coordinating and presenting the work activity of technical personnel involved in design, configuration management, programming, testing, documenting, installing and maintaining network systems and PC hardware and software support activities.

 

Functional Responsibilities: Manage, coordinate and administer large government computer-related programs.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

PROJECT MANAGER

 

Minimum/General Experience: Six (6) years of related experience. Experience as manager of projects involving analysis, design and implementation of complex systems such as information processing and communications to include direct supervision of systems design and development and responsibility for contract administration and personnel scheduling.

 

Functional Responsibilities: Manage, coordinate and administer projects within large programs and/or specific government computer-related projects.

 

Minimum Education: Bachelor of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR SYSTEMS ANALYST

 

Minimum/General Experience: Six (6) years of related experience supervising the analysis of applications on medium to large computers including approving plans for the development or modification of complex or automated communications systems in the areas of decision support, administration, logistics, material, personnel, manpower, and financial and strategic planning applications.

 

Functional Responsibilities: Provides supervision and guidance to junior systems analysts and programmers. Determines necessary modifications to existing systems and determines whether new subsystems must be developed. Assigns, instructs and reviews work of subordinates.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SYSTEMS ANALYST

 

Minimum/General Experience: Four (4) years of related experience in the requirements analysis and design of large complex systems in the areas of information storage and retrieval, automated communications networks, decision support, administration, logistics, material, personnel management, and financial and strategic planning applications.

 

Functional Responsibilities: Exercises analytical techniques in gathering information from users, designing computer programs, defining work problems, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Works independently, but receives guidance from Senior Systems Analyst on more complex problems.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

ASSOCIATE SYSTEMS ANALYST

 

Minimum/General Experience: Two (2) years experience in the requirements analysis and design of systems in the areas of information storage and retrieval, automated communications networks, decision support, administration, logistics, material, personnel management, and financial and strategic planning applications.

 

Functional Responsibilities: Exercises analytical techniques in gathering information from users, defining work problems, and developing procedures to resolve the problems. Works independently, but receives guidance from Senior Analyst on more complex problems.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR DATABASE ANALYST

 

Minimum/General Experience: Six (6) years of experience in the development and/or maintenance of database systems. At least 4 years of experience with database management systems, system design and analysis, operating systems software, and internal and data manipulation languages.

 

Functional Responsibilities: Capable of managing the development of database projects. Must be able to plan and budget staff and data resources. Supports application developers in planning preparation, load analysis, and back-up and recovery of data. When necessary, reallocates resources to maximize benefits. Must be able to prepare and deliver presentations on DBMS concepts. Provides daily supervision and direction to support staff. Monitors performance and evaluates areas to improve efficiency.

 

Minimum Education: B.A. or B.S. degree or equivalent experience in a related field. Specialized experience may be considered in lieu of general experience and/or education.

 

DATABASE ANALYST

 

Minimum/General Experience: Four (4) years of experience in the development and/or maintenance of database systems. At least 2 years of experience with database management systems, system design and analysis, operating systems software, and internal and data manipulation languages.

 

Functional Responsibilities: Capable of providing expertise and support in the use of DBMS. Must be able to evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments, and ensures that data integrity, security, and recoverability are built into the DBMS applications.

 

Minimum Education: B.A. or B.S. degree or equivalent experience in a related field. Specialized experience may be considered in lieu of general experience and/or education.

 

ASSOCIATE DATABASE ANALYST

 

Minimum/General Experience: Two (2) years experience in the requirement analysis database management application systems in the areas of information storage and retrieval, automated communications networks, decision support, administration, logistics, material, personnel management, financial and strategic planning.

 

Functional Responsibilities: Exercises analytical techniques in gathering information from users, defining work problems, and developing database applications to resolve the problems. Works independently, but receives guidance from Senior Database Analyst on more complex problems.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR PROGRAMMER ANALYST

 

Minimum/General Experience: Six (6) years experience in designing and developing complex programs on small, medium or large computers in a mainframe or client/server environment including development of program specifications, coding, testing, documentation, and installation. Works independently on computer systems using a variety of programming languages and tools. As an expert programmer, independently develops, modifies, and maintains complex programs which produce several interrelated but different products.

 

Functional Responsibilities: Tests, documents and writes operating instructions for all work. Provides instruction, guidance and supervision to junior programming personnel and assigns and reviews work to subordinate staff.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

PROGRAMMER ANALYST

 

Minimum/General Experience: Four (4) years experience in designing and developing complex programs in a mainframe or Client/Server environment using a variety of programming languages and tools. Duties include development of program specifications, coding, testing, documentation, and installation.

 

Functional Responsibilities: Uses standard procedures and detailed specifications to develop programs, modify interrelationships of files and records, diagnose and correct errors, test and document work, and write computer operator instructions.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

ASSOCIATE PROGRAMMER ANALYST

 

Minimum/General Experience: One (1) year related experience developing and maintaining programs using a variety of programming languages and tools in a mainframe or client/server environment.

 

Functional Responsibilities: Uses standard procedures and detailed specifications to develop programs, diagnose and correct bugs, tests and document work, writes computer operating instructions.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR SYSTEMS PROGRAMMER

 

Minimum/General Experience: Six (6) years experience in configuration/capacity planning, software product evaluation, systems performance analysis and optimization of mainframe and client/server operating systems software.

 

Functional Responsibilities: Responsible for applications generally affecting the overall operating system such as sophisticated file maintenance routines, advanced scientific software, large telecommunications networks and computer accounting. Directs the interface of software systems with the hardware configuration and the applications systems.

 

Minimum Education: B.S. degree in Computer Science or equivalent experience. Specialized experience may be considered in lieu of general experience and/or education.

 

SYSTEMS PROGRAMMER

 

Minimum/General Experience: Four (4) years experience in configuration/capacity planning, software product evaluation, systems performance analysis and optimization of mainframe and client/server operating systems software.

 

Functional Responsibilities: Responsible for applications generally affecting the overall operating system such as sophisticated file maintenance routines, advanced scientific software, large telecommunications networks and computer accounting. Directs the interface of software systems with the hardware configuration and the applications systems.

 

Minimum Education: B.S. degree in Computer Science or equivalent experience. Specialized experience may be considered in lieu of general experience and/or education.

 

ASSOCIATE SYSTEMS PROGRAMMER

 

Minimum/General Experience: Two (2) years experience in configuration/capacity planning, software product evaluation, systems performance analysis and optimization of mainframe and client/server operating systems software.

 

Functional Responsibilities: Responsible for applications generally affecting the overall operating system such as sophisticated file maintenance routines and computer accounting. Supports the interface of software systems with other applications operating in the environment.

 

Minimum Education: B.S. degree in Computer Science or equivalent experience. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR COMPUTER OPERATOR

 

Minimum/General Experience: Six (6) years experience operating large-scale mainframe and/or client/server computer systems and associated peripheral equipment.

 

Functional Responsibilities: Responsible for all activities relating to the operation of centralized data processing equipment and peripheral information systems equipment. Supervises the activities of all regularly assigned computer operations personnel. Typically makes decisions on personnel actions. Receives policy level direction regarding standards, budgetary constraints, etc.

 

Minimum Education: High school graduate.

 

COMPUTER OPERATOR

 

Minimum/General Experience: Three (3) years experience operating large-scale mainframe and/or client/server computer systems and associated peripheral equipment.

 

Functional Responsibilities: Responsible for operation of centralized and client/server data processing equipment and peripheral information systems equipment.

 

Minimum Education: High school graduate.

 

SENIOR LOCAL AREA NETWORK (LAN) ADMINISTRATOR

 

Minimum/General Experience: Six (6) years acquiring, installing, maintaining and managing the usage of medium to large-scale LANs. Experience with state-of-the-art hardware and software.

 

Functional Responsibilities: Responsible for the acquisition, installation, maintenance and usage of local area networks. Studies vendor products to determine those which best meet organizational needs; assists in presentation of information to management resulting in purchase and installation of hardware, software, and telecommunication equipment. Manages LAN performance and maintains LAN security. Ensures that security procedures are implemented and enforced. Installs all network software. Evaluates, develops, and maintains telecommunications systems. Troubleshoots LAN problems. Establishes and implements LAN policies, procedures and standards and ensures their conformance with information systems and organizational objectives. Trains users on LAN operation.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

LOCAL AREA NETWORK (LAN) ADMINISTRATOR

 

Minimum/General Experience: Four years (4) acquiring, installing, maintaining and managing the usage of LANs serving more than 50 clients. Experience with state-of-the-art hardware and software.

 

Functional Responsibilities: Responsible for the installation, maintenance and usage of local area networks. Studies vendor products to determine those which best meet organizational needs; assists in presentation of information to management resulting in purchase and installation of hardware, software, and telecommunication equipment. Manages LAN performance and maintains LAN security. Ensures that security procedures are implemented and enforced. Installs all network software. Evaluates, develops, and maintains telecommunications systems. Troubleshoots LAN problems. Trains users on LAN operation.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR LOCAL AREA NETWORK (LAN) TECHNICIAN

 

Minimum/General Experience: Six (6) years monitoring and responding to complex technical control facility hardware and software problems in a PC/LAN environment.

 

Functional Responsibilities: Responsible for monitoring and responding to complex technical control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance. Provides LAN server support. Functions as a lead in providing guidance and training for less experienced technicians.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

LOCAL AREA NETWORK (LAN) TECHNICIAN

 

Minimum/General Experience: Four years(4) monitoring and responding to complex technical control facility hardware and software problems in a PC/LAN environment.

 

Functional Responsibilities: Monitors and responds to complex technical control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Provides interface with vendor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance. Provides LAN server support. Provides guidance and training for less experienced technicians.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SENIOR DATA ENTRY CLERK

 

Minimum/General Experience: Six (6) years using and directing the use of data entry equipment and providing related services.

 

Functional Responsibilities: Supervises all data entry activities. Assigns work to personnel and directs their activities. Reviews and evaluates work and prepares performance reports. Has full knowledge of data entry devices and schedules, instructs, and directs data entry staff.

 

Minimum Education: A.A. degree or equivalent experience.

 

DATA ENTRY CLERK

 

Minimum/General Experience: Two (2) years using data entry equipment and providing related services.

 

Functional Responsibilities: Has full knowledge of data entry devices and under general supervision operates data entry devices in recording a variety of data; verifies data entered; and performs related clerical duties.

 

Minimum Education: High School graduate.

 

FIELD SUPPORT ENGINEER

 

Minimum/General Experience: One (1) year of experience in the diagnosis and repair of computer hardware and software problems. Understanding of computer hardware and software components. Experience with installation, maintenance and operation of information technology products.

 

Functional Responsibilities:-- Diagnose and repair computer hardware using both hardware and software tools. Perform the installation and provide maintenance to computer office products.

 

Minimum Education: Technical school certificate.

 

NETWORK ENGINEER

 

Minimum/General Experience: Six (6) years of total network related experience of which four (4) or more years was as a Systems Network Specialist, Systems Analyst, Systems Engineer, or equivalent. Experience must include the performance and management of requirements analysis, feasibility studies, systems design and systems evaluations. Experience in preparing plans, charts, tables and diagrams to assist in analyzing and displaying problems; or evaluating proposed computer systems to functional adequacy. Applying appropriate traffic engineering practices to communications networks to insure their ability to support the data processing requirements and/or improving network performance. Reviewing design and hardware configurations and utilization to ensure adherence to the standards. Using various protocol analyzers for performance monitoring and testing of various protocol layers of the 0SI model.

 

Functional Responsibilities: Performs design and management of networks. Evaluates network designs, performs requirements analysis and conducts feasibility analysis, providing necessary documentation of the findings.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

NETWORK ADMINISTRATOR

 

Minimum/General Experience: Two (2) years of related experience. Experience in administration of networks including troubleshooting, updating software and user files and assisting users in day-to-day administration of the network.

 

Functional Responsibilities: Performs the administration of the network and provides administrative services to network end-users.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

COMMUNICATIONS ENGINEER

 

Minimum/General Experience: Six (6) years of specialized experience in communications including analysis of communications requirements, development of data communications software, design and development of local and wide area networks using various communications protocols. Capable of preparing communications systems design, facilities design, and operational procedures for communications systems.

 

Functional Responsibilities: Integrates communications media to provide effective, efficient, and economical communications services, based on volume and distribution of traffic, diverse locations, equipment configurations, circuits, personnel, and facilities within a communications network. Provides supervision and guidance to junior personnel assigned to the development of communications network software.

 

Minimum Education: Bachelors of Science degree in Computer Science or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

COMMUNICATIONS SPECIALIST

 

Minimum/General Experience: Three (3) years specialized experience in communications including development of data communications software, development, installation, and operation of data communications networks, and installation and operation of local and wide area networks. Capable of developing communications software and procedures based on design criteria provided by senior personnel.

 

Functional Responsibilities: Develops test material to exercise resulting networks using both simulation techniques and monitoring of existing communications systems. Provides operational support and assists in the definition and resolution of network problems.

 

Minimum Education: Technical school certificate or equivalent.

 

SENIOR TRAINER

 

Minimum/General Experience: Six (6) years in the development and delivery of information technology training curriculums in a variety of training environments.

 

Functional Responsibilities: Responsible for all activities associated with education programs for personnel in information technology industry. Organizes, prepares and conducts complex training and educational programs for information systems or user personnel. Designs and develops training programs. Records training activities and program effectiveness. Oversees contract fulfillment and service levels of an outsourced training function. Assigns personnel to training tasks and directs their activities; reviews and evaluates subordinates work and prepares performance reports. Confers and advises on administrative policies and procedures, technical problems, priorities and methods.

 

Minimum Education: B.S. Computer Science or related field or equivalent experience. Specialized experience may be considered in lieu of general experience and/or education.

 

TRAINER

 

Minimum/General Experience: Three (3) years in the development and delivery of information technology training curriculums in a variety of training environments

 

Functional Responsibilities: Organizes, prepares and conducts complex training and educational programs for information systems or user personnel. Assists in the design and development of training programs. Records training activities and program effectiveness.

 

Minimum Education: B.S. Computer Science or related field or equivalent experience. Specialized experience may be considered in lieu of general experience and/or education.

 

DOCUMENTATION SPECIALIST

 

Minimum/General Experience: One (1) year of specialized experience in the preparation, compilation, and maintenance of complex documentation such as System Specifications, Feasibility Studies, Functional Descriptions, using automated word processing machines or text editor systems. Using technical material prepared by programmers and analysts, prepares documentation as required.

 

Functional Responsibilities: Performs data input to a word processor/desk top publishing system. Proofreads entered material and corrects errors.

 

Minimum Education: Bachelor of Arts degree or equivalent. Specialized experience may be considered in lieu of general experience and/or education.

 

SUBJECT MATTER EXPERT

 

Minimum/General Experience: Nine (9) years of specialized experience in the information technology industry. Possesses high level of specialized expertise in a particular subject matter area and/or technology. Provides consulting to directors and senior managers in area of expertise.

 

Functional Responsibilities: Develops, leads and conducts topical workshops, performs benchmarking activities, and develops and conducts surveys Analyzes operations of projects, programs, and activities. Works within broad objectives to obtain unique solutions to complex issues.

 

Minimum Education.: B.A. or B.S. degree or equivalent experience in a related field. Specialized experience may be considered in lieu of general experience and/or education.

 

SR. INTEGRATED ACCOUNTING/MRP SYSTEMS ANALYST

 

Minimum/General Experience: Five years related manufacturing system experience. Individual must posses at a minimum, experience that includes systems analysis, documentation, database applications, trouble shooting production problems, and a working knowledge of CA_CAS or other manufacturing systems.

 

Functional Responsibilities: The Sr. Integrated Accounting/MRP Systems Analyst will play a pivotal role in the development of applications, defining the responses to user needs through design specifications, and oversight of systems development efforts. The extensive knowledge of integrated Accounting/MRP systems will place this individual at the center of development efforts, problem isolation, training, and the importing and exporting of data to and from related systems. The knowledge this individual possesses will prove invaluable during system migrations.

 

Minimum Education: BS in Information Systems or five years related manufacturing system experience.

 

WEB DESIGNER/DEVELOPER

 

Minimum/General Experience: Two years of professional web development experience

utilizing web development technologies such as ASP, Java/JavaScript, PERL, CGI, HTML, DHTML, and XML. Understanding of objet-oriented programming concepts. Familiarity with systems design on NT, UNIX, or other operating systems. Familiarity with RDBMS concepts and database connectivity. Experience in writing complex SQL or similar statements.

 

Functional Responsibilities: The web designer/developer will take part in the full life cycle of web development projects focused on e-Business solutions within one or similar service lines – e-business application and integration, e-commerce, e-business intelligence.

 

Minimum Education Required: Bachelor’s degree in Information System or related functional areas is required. Three years of experience in a professional web development environment may be substituted in place of the degree.

 

E-BUSINESS DATABASE DEVELOPER

 

Minimum/General Experience: Three years or more in database development including data modeling and mining, physical database design, database performance tuning, and experience in the following or similar databases: Oracle, SQL Server, Sybase, DB2, Informix, and Adelphi. Experience in the role of primary database developer on project-based work. Experience in the installation and set up of one or more database products. Experience in design, systems architecture, replication, and commerce-centric software solutions.

 

Functional Responsibilities: The E-Business Database Developer will take part in the full life cycle of web development projects within one or similar service lines – e-business application and integration, e-commerce, e-business intelligence. The individual may have lead database developer/technical lead roles on a given project. This individual may work on a variety of projects, sometimes simultaneously.

 

Education Required: All candidates must have a college degree, preferably in Computer Science or a related discipline.

 

SR. SUBJECT MATTER EXPERT

 

Minimum/General Experience: The Sr. Subject Matter Expert (SSME) should have a minimum of ten years of directly related work experience in their area of expertise. Related knowledge and experience in business management, core system configuration, software development life cycle, Reports, Interface, Conversion, Enhancement & Forms development, systems testing and business process re-engineering are considered beneficial. Individuals who have worked in a global, highly matrixed business environment are especially effective in this position.

 

Functional Responsibilities: The SSME understands, articulates and implements best practices related to his area of expertise. Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. The subject matter expert provides guidance on how his area of capability can resolve an organizational need and actively participates in all phases of the software development life cycle.

 

Education Required: Qualified candidates are required to have completed a bachelor's degree program, preferably in business.